Little to no room for advancement as well as bad pay
Assisstant Manager (Current Employee) – Calgary, AB – 11 August 2014
A typical day of work is trying to sell cell phones to every single customer that walks in the door, whether they want it or not, and try to overcome objections. I learned a lot about product because I was surrounded by it, but you have to try to learn. Most knowledge isn't taught properly. Co-workers are typically awesome. Working at the Source in a large city means you get to work with a lot of people from different stores and most of them are fun and nice. The management is constantly changing and inconsistent from person to person. Rules and requirements differ between managers due to bad and inconsistent training. The hardest part of the job is dealing with rude and negative customers as well as the terrible pay and benefits.
At the time that I was working here there was minimum wage salary plus commission so people had to compete against each other to provide food for home.
I learned a lot about sales and customer service and how to prepare yourself to be a better sales associate, in order to have satisfied customer you have to study a lot your products and service, we used to sale cellphones and contracts of service, that was interesting, getting certified to sales cellphones, we did a lot of e learning.
It is a great School to learn sales and customer service
I really prefer to reserve my opinion about this topic