The Salvation Army
Happiness score is 63 out of 100
3.9 out of 5 stars.
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The Salvation Army

The Salvation Army Employee Review
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Salary/Benefits
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Management
Job culture

Tough spot to work

The nature of the work itself is difficult and high-stress by definition, working with individuals facing mental health and addiction problems. Management does not do enough to protect employees, regularly understaffing shifts in high risk locales and skimping on security costs. Internal politics are rather naked to a degree approaching absurdity, with management promoting/hiring personal friends or even romantic partners ahead of more qualified candidates. For full time or permanent employees the benefits plan is quite generous with vacation allowances, RRSP contributions and an extensive health plan. Pay is quite low for the field, however. Communication between frontline and management staff is poor with a veneer of mutual disdain, concerns (especially regarding morale and safety) are rarely heard or shown much respect. Some management staff directly supervising floor staff buck that trend and are reasonable to work with. The culture of the "floor" employees is quite good and mutually supportive. Even where personalities clash there is the expectation that people shoulder the work equally and back each other up in a crisis. Job security is very good for those who obtain permanent status. Those who would be satisfied with the work conditions would reasonably be able to spend years working there.

Pros

Decent benefits plan and vacation, coworkers are supportive

Cons

Safety issues, industry low pay, management has little regard for frontline staff

Ratings by category

3.0Work/Life Balance
3.0Salary/Benefits
2.0Job security/advancement
2.0Management
4.0Culture
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You'll learn a lot

A great place to get a start in homelessness services. Lots of training provided, and you gain experience quickly, so it can be a great stepping stone. Management is at times very supportive, and at other times you really have to advocate for yourself if you feel uncomfortable or unsafe. Overall they really care about people.

Pros

Lots of paid training if you want it, one free meal per shift.

Cons

Not a lot of room to move up within the company.
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Great people!

Working with really great people. Purpose driven incredible people. Everyone works incredibly hard to improve the lives of vulnerable people, leading with compassion, grace and dignity.

Pros

Rewarding work

Cons

Low pay
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For the most part, it was a good place to work

Most days, it was pretty fulfilling helping clients. There were days where it got pretty stressful. Management for the most part where there to support the staff.
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Overall rating

3.9

Based on 14,546 reviews
5
6.2K
4
3.8K
3
2.6K
2
898
1
1.1K

Ratings by category

3.8Work/Life Balance
3.2Salary/Benefits
3.2Job security/advancement
3.5Management
3.7Culture

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