Work wellbeing score is 85 out of 100
4.4 out of 5 stars.
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The Ritz-Carlton Employee Reviews

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4.0Work-life balance

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Fantastic team, but brutal work environment

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Great place to work, diverse team, friendly coworkers.The work however was extremely tough, stressful, and with rigorous standards, but well worth the pay.
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no time to have fun but really awarded toward the result

awaysome place to work with and professional.great head chef and sous chef, many many more to learn in every dayeverything is on time and no over workleave on time and break on time aswell.


free food for employee, people really easy to talk to


long hour and loaded work
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Didn’t gave me scheduled no more cause they found a new worker who are the same ethnicity with them that’s why they give them more than who people who work there long time ago… strongly not recommended for people who are looking for job they only gonna give you a good schedules in the beginning but in the end they will stop it and they will give to the other that they’re part of then
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Great coworkers, more management support

The Ritz is a great place to work, you get to know very talented people. Shifts can be very long due to workload.Management knows that but won't do much to fix it.
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Work Environment

Awesome hotel to work for! People and culture are excellent. So Subsidized lunch. Discount on hotel stays. Ritz-Carlton is the brand of luxury. Everyone is friendly and treated like family.




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Insights into The Ritz-Carlton

Based on 37 survey responses
What people like
  • Feeling of personal appreciation
  • Supportive environment
  • Clear sense of purpose

environment de travail

horaires pas estable si t’es pas en haut sur ma liste
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Difficult culture to adapt to but can be rewarding with the employees the company attracts

A lot is expected from the employee’s when it comes hitting certain standards and the audits seem to be never ending. Upper management is constantly pushing everyone to do their best which can be motivational for some, but discouraging for others. The reward is working for a very large company that allows for different avenues for advancement all around the world. The people the company attracts are easily the best in the industry and a lot of fun can be had behind the scenes.
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Poor management & no respect

They use you, and fire you before you get protected under a union and they do this with every new hire they have. They also make you choice between life and work.
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Lacks diversity

Great culture. Sadly, politics trump performance. Growth opportunities are scarce for people of color. Underrepresented in executive roles and management.
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The company is good

Great kitchen, nice team, kind management, great work environment, good benefit, good retirement, good staff meals !!!! I would go back anytime to work here
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The best experience of my life

The ritzcarlton was warm welcoming they're family oriented staff was very supportive amazing team I enjoyed working there I learned so much I want to go back there 😊


They truly appreciate there employees in so many ways


The guest can be a little challenging
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Great place to work

The manager and team are supportive and friendly, and the Food is delicious. You work hard, but it's worth . There is a lot room for growing and they have a lot programs for professional development.
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It's a serious environment. Management is very strict.

It's a great place to work for. Great experience when you are away from home, South Africa . You get to learn a lot about hotels, and you get to see American celebrities.I recommend the Ritz to anyone who would like to learn something new from a five star hotel.


They always had free lunch.


There were long hours during busy times, and double shifts.
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should be allowed to use the swimming pool in summer

i worked there from 1978 to 2008,before renovations,was a very good place to work then,now i cant say much,most of the people i used to work,most likely are gone


it was good, you could save money with the meals, and brunch on sundays


yes, i would have preferred to work 4 hours per day, 3 days per week
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Great company to work for if interested in the hospitality industry

The Ritz Carlton was a great company to work for with a really strong sense it company culture and employee empowerment. As a hospitality and tourism management student, I was able to apply most of my school learning to my job and vide versa. Management cares about their employees. Hours were long, sometimes upwards of 10 hours, for part time meanwhile in school full time, I was working 30 hours a week on average.


Great experience, fair pay, occasional free hotel restaurant food.


Long Hours
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I've had the chance to work with experienced colleagues. I've learned a lot from their experience. High quality service with a personalized touch. Amazing JOB !
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High paced Fun work environment

My time working at the Ritz Carlton went by really quickly. We always had something new to do and I loved my coworkers. It was a great work environment and very proffesional.


Good salary


Bad hours
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Nice Place

Nice place to work but they could be better, some days are so stressfully, the team are friendly, patients and help you if you need it, the schedule is rotative
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The best company I ever worked for

The fair open door policy at the ,hotel . General Manager and Human Resources do their best to make sure that every employee is treated fairly . Leaders ensure that your work and opinion is valued. Management is very open to discuss your opinion even as long it’s makes things better for overall team


Management, work life balance
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Prositive working enviroment with respectful and divesity culture

You start your day with a daily line-up in your department and follow with providing high standardized guest service and personalized experience for the hotel guests. As well as delivering a respectful and friendly atmosphere to your coworkers.
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Great Place

wonderful place. They really take care of their people. You are encouraged and coached to succeed. They also recognize their employees. Management is great and they are truly there for you.
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Overall rating

Based on 3,091 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
4.2 out of 5 stars for Salary/Benefits
4.1 out of 5 stars for Job security/advancement
4.0 out of 5 stars for Management
4.3 out of 5 stars for Culture

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