The Original Cakerie

The Original Cakerie Pay & Benefits reviews

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2.0
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Good Short Term Job, Bad Long Term
Operator (Former Employee) –  London, ON14 January 2020
The Original Cakerie can be a great place to work if you are not planning to stick around very long. Really good money and benefits for relatively easy work. It is a clean and climate controlled working environment. Most of the production workers are very kind and can make the day go by a lot faster. However, it is very poorly run and management and HR can make it a very toxic place to work. Some supervisors target, bully and harass employees and HR supports them regardless of how many people complain. No one is sure what the rules and policies are and they are seemingly randomly applied and enforced. HR seems to only stick to their own rules when its convenient for them.Upper management cares more about product out the door than quality, often overruling the QA department and sending out substandard product to customers. Line speeds are constantly increased which proper upgrades or maintenance machinery, resulting in more downtime, not to mention the stress put on production workers trying to keep up. Recruiting is abysmal. People with zero communication skills are hired (can't understand/speak basic English). Training is often rushed and very informal, from production to skill positions. Trainees often spend most of their 2 week training period in the Decorating department and then they are considered trained and thrown into other departments. Employees in other departments then have to take their focus away from their task at hand to try to train people on the fly, resulting in their work suffering, which they are then held accountable for by supervisors. There is no standard  more... for training amongst any position. There is a sign off sheet at the end that gets signed regardless of said trainees ability. Training varies wildly from shift to shift as there is no solid guideline for it. The training is essentially "watch what i do and figure it out", which works for some jobs, but not any requiring and in depth knowledge" Trainees for skill positions are often taken away from their training and put on the line due to constant staffing shortages. HR can be very difficult to deal with and a lot of employees would rather leave an issue unresolved then talk to them. The company will preach about how they care about their employee's health and safety and how if you're sick they want you to call in. You get 8 no questions asked sick days (they count leaving work early sick as a sick day) but after that you start getting attendance letters from HR which warn of discipline if you miss more days. Their own policy incentivizes employees to work through illness in a food preparation environment, which is further reinforced by attendance being a metric in the bonus structure. Prior to the last unionization attempt, management essentially launched a fear mongering campaign in which they told employees the bonus would go away and other fallout if the union vote passed. TOC can be a good place to start a career, or make some quick and easy money, but it is a toxic company that is rotten from the top down  less
Pros
Great pay, Benefits, good people, easy work, discounted cake
Cons
Toxic work environment, Bullying
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5.0
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Productive, lively and healthy environment
HR Assistant (Current Employee) –  Delta, BC4 November 2019
Got to learn new things each day.
Management is excellent.
Workplace healthy and pleasant environment.
Many perks and benefits to employees.
Got to eat variety of cakes each new day.
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4.0
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Average
Set-up team lead (Current Employee) –  Delta, BC27 August 2019
No social life, rotational shifts, not worth it for what we get paid for, too stressful job and too much work pressure, good money, good job security since the company is unionized
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4.0
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High turnover at otc
Intern Quality Assurance technician (Former Employee) –  London, ON15 August 2019
Your a number but it is a great place to work. Good people and good pay! Free cake in the lunch room but long probation period and you need to availabile for weekends nights
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3.0
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Very poor management
FORMER( PRODUCTION] (Former Employee) –  London, ON24 May 2019
I worked at cakerie. It's avery good salary and benefits.But the production manager he dont know how to greet the people,even saying hi or hello nothing.But in front of the big boss his very vocal using his sales talk.BUT IN THE PEOPLE HIS NASTY, UNFAIR.
Pros
Job is not hard.
Cons
The organazitoin are mess up.
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2.0
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An Honest Review
Production Worker (Former Employee) –  London, ON8 November 2018
To put it simply; do not waste your time. This is not a great place to work. The company does offer benefits, competitive pay, quarterly bonuses, and RRSP contribution. However, the environment of the plant outweighs these perks. There are a lot of unhappy employees here. Most people stay because they have families to support, not because they genuinely enjoy working for this company. Favoritism is evident; skilled positions are not awarded based on qualifications or experience, but rather on who the interviewer likes the most. There are more than a few employees who feel entitled to treat people as they like without reservation, the word bullying gets thrown around quite often. The managers, supervisors, and team leaders seem to be under a great amount of pressure and some have resorted to treating staff in the same manner. The employee experience team unfortunately, is not much better. They make excuses for every concern and are extremely disorganized. The scheduling system has many flaws. There are an abundance of rules and variables when it comes to weekly schedules and vacation. In addition, each employee is required to pick a preference per department; this is not to be relied on. Preferences at times can mean nothing, neither does seniority. Most requested days off are denied, specifically if you are in a skilled position. If you do happen to have one approved, they will take it as an additional day off to the ones you already have. If you are part-time, this could leave you with one shift a week. There is no consistency with scheduling, same goes for the production  more... floor. Count on being bounced around from department to department several times in one shift and being scheduled in a department where you have asked not to be. There is also an extreme lack of training, which is not only dangerous in this environment, but very unfair for everyone. This is a representation of how this company is run; no respect, communication, or understanding. There are often times where the lines will be run without enough people, causing the team to be overworked, exhausted, and in pain. Then there are other nights where the supervisor will make extra, unneeded, staff members do miscellaneous jobs for hours, instead of giving them a night off. Employees are frustrated. Many employees also do not like getting mandated on weekends; add all of the above to the long list of reasons why this place is a revolving door. Do not be fooled, this company DOES NOT CARE. The plant has a group called the ACE committee; it’s useless to say the least. The company does not actively listen to the employee’s ideas or concerns. The company makes decisions without regard and will advise the members of the committee to spread the word to the team. There is a large number of employee’s fighting for a union, which will eventually happen. This company needs CHANGE! They need to start taking the employees seriously! The production team, the people that mix, bake, decorate and package the product; these are the people that keep the plant running. The executives expect to get different results using the same incompetent methods. This company will destroy itself from the inside out.  less
Pros
free cake in lunch room, co-workers, wage, quarterly bonus
Cons
managers, supervisors, culture, lack of organization, scheduling
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3.0
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Injuries a plenty, and high school mentality from co-workers
Production Worker (Former Employee) –  London, ON3 August 2017
It started out as a great company to work for but as it got bigger the family atmosphere was lost. There are a lot of people with repetitive strain injuries that they won't take responsibility for. So it feels like they will use you up and spit you out. There is also a high school mentality. Gossip is horrendous and people have been bullied by other employees to the point that they left their positions. It can be quite stressful.
Once the company was sold, the line speed increased A LOT and quality went down. A few years ago I would have recommended the Cakerie as a great place to work. Now I would not recommend it at all. It's a shame because there are still a few fantastic people who work there. It's a very physical job and the 10 hr shifts are exhausting. It's not a job very many people will be able to do long term. At least on the production floor.
BUT if you're looking for a job in the office there I say go for it. Lots of proof around that it's a much better environment to work in.
Pros
Benefits and bonus
Cons
Long hours, very physically demanding
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5.0
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Great place to work. Very friendly and professional individuals & enviroment.
IT Analyst (Former Employee) –  London, ON22 July 2017
The communication and support I received from management at The Original Cakerie was outstanding. Benefits are great and I feel that it was a very friendly and professional environment to work in.

I learned many new IT related skills here and found the learning opportunity to be a great one. I enjoyed helping users in the office and production floor which is very clean and organized.

The hardest part of the job was doing a full shift during the day and being on call after that. I found it difficult to wake up at 3 am but being part of IT requires 24/7 support and this also happened very rarely so I don't see it as an issue.

I would recommend The Original Cakerie to anyone.
Pros
Cake Discounts!
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5.0
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fun place to work
Production Worker (Former Employee) –  delta bc22 July 2015
good place to work,co-worker are nice,i learned how to handle cakes and have a team work to finish a job on time,,good salary and benifits
Pros
free cake to eat
Cons
over time
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3.0
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bad management
production (Former Employee) –  London, ON21 April 2015
Its really bad management

the turn over in management was very high
and hired people for the wrong job/ position

long hours and long weekend
Pros
good pay and good benefit
Cons
bad management
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Overall rating

3.1
Based on 36 reviews
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