The Old Spaghetti Factory Employee Reviews
Found 113 reviews matching the searchSee all 604 reviews
Indeed featured review
The most useful review selected by Indeed
I found back when I worked at this location managers would be unprofessional and disregard staff. Some of my co-workers would come in high or hung over, I only know that for the Richmond BC location it was a poor experience and I wouldn't recommend working there. The work culture here is likely different from other locations but I refuse to return.
4 table sections, extreme focus on refills and offering included items. Competitive sales and comment card numbers, customers are valued more than staff. Very friendly staff and management as long as you fit in.
Distcounted meals and food incentives. Busy during peak hours
Employers show obvious favouritism. Very high standards for little pay
Old Spaghetti Factory Banff is the best place for someone to work in the town of banff. Amazing family there and i will be moving back to banff because the job was so amazing that nothing else will ever compare to working there
Rate your recent company
Share your experience to help others
Very friendly atmosphere, even when it is extremely busy. Everyone is always willing to help each other. I love the place!
Great place to eat, and work. The free employee meals are the bomb! Everyone is friendly and courteous . Everyone is willing to help. Even Management is awesome.
Free employee meals
stressful at times
Help us improve!
Is Indeed your favorite place to learn about companies?
Great time in my life, we had a very busy section in a large restaurant. Servers were on they're toes constantly, always something to do. Run appetizers, food , drinks , bills etc.. constantly in rotation. It was a very busy restaurant.
One of the good things about working there is that it is definitely a team environment, everyone works together to get the job done. Being in a busy environment with big reservations or parties is a big example of a time where team support is needed and you can find that at this workplace
I get along with all of my co workers and enjoy working alongside them! I've definitely made friends and plan to make more there. The job itself is very straightforward and teaches you a lot about the restaurant industry. Management is great too.
I learned how to clean tables fast and work together as a team. I really enjoyed my co-workers and the customers, I had no problem helping out or getting a customer another bread board or more water. It was hard to keep up sometimes, but I always had supportive managers co-workers helping me out when I needed it.
Generally understaffed on a good day, management was constantly changing schedules after being posted, or changing your hours worked, forcing your pay to be less than you expected. The servers are generally okay people, but management leaves a lot to be desired. This review is based on my experience during my tenure from 2015-2016
Extremely discounted meals
The OSF really messed with my mental health while I was working there. I found there was no support from some managers, I always hesitated to ask questions as I found some of them very patronising. I was told a few times to “look at the manual” when asking how to do something, rather than being shown. If you did anything wrong or not to their standards, you were never spoken to about it individually, you would be named and shamed in front of everyone and sometimes your shifts for the rest of the week would be given away as punishment. You are barely recognised for great customer feedback, however if you have ONE negative feedback your hours are cut and you are pushed to the bottom of the schedule. One good thing is that summer is extremely busy, so you are guaranteed hours and can easily pick up shifts if you want extra money. Tips are never that great though as the price point is so low on each meal. I found the kitchen staff all very friendly. While a lot of staff have been there long term and they enjoy it, it certainly wasn’t for me!
Management is pretty fair yet it is quite a clicky work environment. For a starter job in the industry, it's a must try as work ethic is VERY important. It's high pace yet there is always support and a good sense of belongings.
Free soup and Salad and SET shifts
Not the best pay
Want to know more about working here?
Ask a question about working or interviewing at The Old Spaghetti Factory. Our community is ready to answer.
Based on 604 reviews
Ratings by category
Questions about The Old Spaghetti Factory
- How long does it take to get hired from start to finish at The Old Spaghetti Factory? What are the s…5 people answered
- What are the working hours at The Old Spaghetti Factory?3 people answered
- Does The Old Spaghetti Factory require background check?3 people answered
- How should you prepare for an interview at The Old Spaghetti Factory?3 people answered
- How often do raises occur at The Old Spaghetti Factory?2 people answered
- How do you feel about the future of The Old Spaghetti Factory?2 people answered
- What is the work environment and culture like at The Old Spaghetti Factory?2 people answered
- What should you wear to an interview at The Old Spaghetti Factory?2 people answered
- What does the server test consist of? How many questions & is it hard ?One person answered
- Do you legally get paid overtime working more than 40 hours a week?One person answered
See all questions and answers
The Old Spaghetti Factory Reviews by Job Title
The Old Spaghetti Factory Reviews by Location