The North West Company
3.9 out of 5 stars.
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The North West Company Careers and Employment

About the company

  • CEO
    Edward S. Kennedy
  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    $1bn to $5bn (CAD)
  • Industry
    Retail & Wholesale
Learn more


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59 jobs


Salary estimated from 67 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 744 reviews and is evolving.


Grocery Supervisor in Various locations
on 13 September 2021
Not for everybody
Depending on where you placed this could be the best job for you or the worse also depending on who you are, it is NOT for everyone. It is an experience and you get to see some of the best places in the arctic or northern canada, and can meet the people who live there, that being said it is northern canada and has its challenges, you will not get the same services as you would anywhere else, you will work for the only place that provides goods for a community and that is limited.
Department Manager in Arctic Bay, NU
on 17 August 2021
This is the worst place to work the hours are long and, The living conditions are will below and standers, and the bottom line is money. This is not a good and safe place to work.
Cashier in Iqaluit, NU
on 14 August 2021
Hectic and tedious work space
I can be very easy on a slow day or very busy, nothing exciting. Just your regular store, a little old with some modern equipment. The managers can be annoying, and it gets cold in winter
Manager in Winnipeg, MB
on 16 July 2021
Zero training, Unclear direction, Lots of meetings with very little accomplished, Upper Management doesn't listen, Minimal work life balance
There are a great deal of positives working for the North West Company offices in Winnipeg. The compensation package has been excellent, as have my bonuses. There are some fantastic people working in the trenches. NWC has evolved a great deal over the past years as many external hires have been brought on for positions, often in cases where no job posting was put forth for internal candidates. Further, when starting a new role no training is provided, or very little resource. Everybody is very busy, so often you need to figure things out for yourself. Senior management often say one thing, then do another all together. Many of the VPs just have a fixed mindset and shut down those that have other solutions. The business is very top heavy. Lots of VPs, EVPs, etc. Each one of them protects their "empire". The VPs management styles have divided the business into silos. (Even though Sr. Management is in denial). Cross-department Collaboration has improved greatly over the past years, mostly due to the efforts of middle management. If senior management would back off sometimes the efforts of their teams would actually create a more harmonious work environment.There are a lot of meetings that happen in the NWC. The culture surrounding meetings in the company is frustrating. Many times people schedule meetings with people without looking at stakeholders calendars. It is not unheard of to be triple, or quadruple booked for meetings throughout the course of the day. People arrive late to meetings, so often they don't start early or end late. Meeting rooms often get booked up for non-business purposes, and make setting up a meeting challenging. The CEO put forth a meeting policy with the best of intentions. No meetings are to take place on Wednesday mornings so individuals can complete work. Further, meetings must be scheduled between certain times of the day and not through lunch . The VPs are the first to break these rules often citing how busy their calendars are. Even though this is brought forward through direct communication with VPs, or through escalation through unofficial channels, nothing changes.One of the NWC 's core principles is "Work-Life balance". This phrase is thrown down like a buzz word in the company. Throughout all aspects of the company (stores (especially stores) and the offices very little Work-Life balance exists. This is a retail business. the realty is that we must attack certain items with a great deal of urgency to meet time lines. However, in efforts to lean itself out there have been many reductions to the work force over the years. While the intent is good to put savings into retails for customers, and capital to improve the condition of our store network, the reality is that there are not enough people to complete the work, and a great deal of salary dollars tied up in executives. Further, when these decisions are made little to no though is given to who will pick up tasks that are critical.There is a reminder every 3 years or so that you are just a cog in the wheel. The company seems to restructure for "the best fit" to support our stores. There have been a great deal of fine individuals "restructured" over the years. The company lags behind from a technology standpoint. Antiquated systems, and a loss of knowledge of these legacy systems and very slow transition to adapt to newer software/technologies is making supporting our customers and remote staff more and more challenging each and every day.Direction isn't always clear, and goals aren't always defined. There is lots of time wasted because work is assigned without proper QQRT, or that work is assigned outside of people's roles or capabilities. This results in multiple "do-overs", or multiple groups completing work.This likely sounds overwhelmingly negative. It isn't. For the most part I enjoy going to work. You learn to tune out the items above. Despite all this you are still given a chance to use your brain, and develop solutions for unique problems. I have learned a great deal working for the North West Company. The compensation is strong, including bonuses.
Store Manager in Northern Saskatchewan
on 24 June 2021
A great career opportunity with some challenges.
Great company to gain valuable work experience. Areas of concern include Corporate culture and the intricacies of the northern remote lifestyle. Good opportunity to see remote parts of Canada that most Canadians will never see. I extend a caveat surrounding the issolation experienced in the remote communities we serve and the culture shock that exists. This is an area of concern for those who are accustomed to living in large urban centers.

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Questions and answers

People have asked 38 questions about working at The North West Company. See the answers, explore popular topics, and discover unique insights from The North West Company employees.

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  • Job Opportunities
  • Promotion
  • Shifts
  • Work from Home

Interview insights

Insights from 87 Indeed users who have interviewed with The North West Company within the last 5 years.
Average experience
Interview is average
Process takes about two weeks

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