The North West Company
Work wellbeing score is 65 out of 100
3.8 out of 5 stars.
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The North West Company Employee Reviews

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Canada624 reviews

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2.9Work-life balance

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Working for the northwest company was challenging. Dealing with logistics of ordering and going to the airport to pick up your own freight. Learning diverse cultures . Overall hard challenging work but a great experience overall.
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Fun workplace

They are currently working with a consultant company to make it better. Unfortunately, this makes our workload greater than our working hours but I have a very supportive boss and we work on priorities.
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Insights into The North West Company

Based on 78 survey responses
What people like
  • Ability to learn new things
  • Feeling of personal appreciation
  • Clear sense of purpose
Areas for improvement
  • Time and location flexibility
  • Trust in colleagues
  • Sense of belonging

I learn a lot and always looking forward to any challenges

What is the best part of working at the company?I will rexommend this company. People are niceWhat is the most stressful part about working at the company?Getting assigned parking and working on store conversion when we encounter hardware issueWhat is the work environment and culture like at the company?Best so far, from management to co workers, there is handful of people have issue but the rest are goodWhat is a typical day like for you at the company?When theres a conversion quite busy with dealing with issues
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Great place to work and build new friendships and to experience remote lifestyle of the Canadian north.

What is the best part of working at the company?Working with First Nations peoples in the Canadian north and experiencing the their culture .What is the most stressful part about working at the company?Working until all day and later coming back to unload winter road freight until 2 or 3 in the morning. What is the work environment and culture like at the company?Work environment can be what you want to make it . A little hard work goes along way building confidence with you and your customers and team effort with fellow employees at the same time .What is a typical day like for you at the company?Early to rise , going thorough your regular routine checking the condition of your store and inventory. Engaging with the store team as to the best way and new ways to satisfy our customer’s needs. Finishing off the day with a good home cooked meal and socializing with staff after work.
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fun workplace

I absolutely love working here! It's such a great workplace, and my coworkers are all so lovely and friendly. We all work together well and support each other, which makes for a really positive and productive work environment. I feel lucky to be part of such a great team!
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A great company as an employer

The North West Company is a fantastic employer, always ensuring you have all the tools to perform to the best of your abilities. As an employee, you feel appreciated and that you make a difference
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Great bunch of folks to work with

The working environment is pretty good. Your hard work will get recognized by the management.Slightly older management style and slower response to new technology.
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A Nightmare of Incompetence and Disastrous Management

I recently had the unfortunate experience of being associated with NWC, and I cannot stress enough how utterly disappointing and frustrating my encounter with this organization was. The lack of concern for people and the abysmal management practices were enough to make me question the company's ethical standards. From the moment I joined NWC, it was clear that the management was more interested in their own agendas rather than the well-being of their employees. There was an overwhelming sense of disregard for the concerns and needs of the workforce. Employee morale was low, and it's no wonder why—there was no effort made to create a positive and supportive work environment. Communication at NWC was nothing short of a disaster. Important information was either withheld or delivered haphazardly, leaving employees in a perpetual state of confusion. Requests for clarification or assistance were often met with indifference or brushed aside entirely. It was as if the management team took pride in their inability to effectively communicate with their staff. Incompetence seemed to be the defining trait of the management team at NWC. Decisions were made without proper consideration of the consequences, resulting in significant setbacks for the company and unnecessary stress for employees. It became clear that the management lacked the necessary skills and experience to lead effectively. The overall organization of the company was a complete mess. The management's complete disregard for work-life balance was appalling. Employees were expected to work long hours with no recognition or - 


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No standards.

Expect to make people sick. Expect people to make mistakes, but expect to be yelled at for making the smallest mistake. Expect people from town telling you that you work for and evil company. Expect covering your entire yearly salary 8 times in a week. Expect to be fully taken advantage of by your managers. The people you work for do not want to work. If they see you are a hard worker they will squeeze you dry until theres absolutely nothing left of you.


They pay your food.


If your salaried expect to work 50 hours
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Great place

Fellow employees were easy to get along with. Benefits are decent and if you work as a department or store manager for the Northern Store, housing and food are paid for by the company.


Great people, housing and food covered in Northern Retail Stores


No transparency, poor communication from upper management.
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Good place to work

Good company culture. Hybrid and flexible timings. Company usually engage employees with different events. Good place to start your career. Compensation package is competitive.
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Not great, but not terrible

My first few years with this company were a tremendous learning experience. That being said things have gone a bit downhill. Be aware that you will be far from friends and family and expected to work long hours. Management team varies, some are great some are challenging depending on the location. I do not regret working here, but I'd never do it again.
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Enjoy working

I worked here as Cook in cafeteria. I enjoyed working with all departments and with chef. Positive, kind, nice atmosphere. I do serving, cashier and cook and prep.




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Not a good place to work for.

They don't care about you as their employee who's been there for 3 years. Managers always push you around. You're just a number to them. Grocery manager will constantly complain about you for a few days if you're trying to book time off. He will purposely schedule you in on the day you booked off like a month in advance. They want you to do extra work even though you're doing more than enough for them. Raise is around 10 cents a year. Employees do all this gossip so don't try to tell your coworkers something personal because everyone will be talking about you for days.




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Enterprise decent to work for

C'est bien pour économiser de l'argent car la maison et l'alimentation sont fournis.


Maison et repas fournis


Beaucoup de travail
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Fun place to work.

Staffing can be challenging. You get to see different communities in the north. You can learn about the different cultures from people in the community.


Little to no expenses


Hours can be long. High management turnu
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This company sucks!!!!

No upper management support. Work life balance is near ZERO. Isolation and up to 75+ hours a week on base salary with NO overtime. Terrible living conditions. They sucker you in with all kinds of promises and dump you off the minute you get there. NOT worth it!!!
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Okay to work here

If you’re okay with really repetitive tasks and easy going managers then this place is pretty nice. If you’re a FT term position then you’re probably not gonna get any benefits and sometimes they’ll keep you for a year and you still won’t receive benefits cause you’re technically still a term position.


Getting off early


No benefits
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I worked there for a short amount of time so I can’t say much

I Personal didnt Like working at the store in my location. I had a hard time most of the time I was listening to 4 different people pay days were stressful. Waiting 3 weeks to get your first check isn’t worth it.
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7 months of Adventure up North

Always like the challenge, with around 10 years management experience I worked at Churchill, one of the best community, and at Shammatawa, very challenging one. I was pleased with all the support from the Manager and District Manager. Looking forward for another longer term adventure.


good accommodation, food allowance and transport ...


power cuts/ extreme cold, lots of bugs during summer...
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La propreté de l'entreprise

Nettoyer et garder propre l'espace occupé par l'entreprise quotidiennementÊtre ponctuel et donner son temps pour endocer sa responsabilité


Assurance médicale


Courte pause
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Overall rating

Based on 941 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture

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