Front Line (Former Employee) – Calgary, AB – 28 June 2018
Great team to work with until it comes to the Supervisors and management. A lot of passive aggressiveness with them. Indirect communication etc. Self care is not encouraged and when you need a day off you will be judged or there will be comments like"do you actually need a day off". See alot of clients get set up to fail (move into the building then be evicted due to their mental health etc. Really a toxic work environment and the pay isn't enough for it,
Volunteer (Former Employee) – Edmonton, AB – 13 February 2018
Volunteering here was one of the highlights of my life, everyone there was so friendly and accommodating, you were able to see the ins and outs of an NGO, and left feeling accomplished and proud of what you've done.
Middle manager (Current Employee) – Red Deer, AB – 3 February 2018
With lawsuits and gossip galore: management with little to no capacity...
The above sets the tone for their core values to be muffled out. Three hour meetings that are based completley on ego stroking disfunctional politness. Christian, two faced, biggots and not enough busses in the city to throw them under. Kind of the foundation of the culture I had to endure for almost two years.
Overdoses, physical assaults, verbal assaults - daily situational challenges from the public being served and backstabbing pettiness from the staff internally.
The Director rarely ever at work and a bunch of mindless opurtunists unwittingly following a spinelless leader. This group of people are the reason Christian culture is so diluted.
Front Line Worker (Former Employee) – Edmonton, AB – 14 December 2017
If you don't mind commiting half of your week to a organization that pays you low wages and no benefits, all while under the threat of injury, assualt, and gang related violence... This job is for you.
If you do mind, then you may want to consider applying as a practicum student and leaving the workplace for somewhere better (after you complete your degree/diploma).
The only positive might be if your recieve a salary job, because they set you up in a cushy office with a good benefit package and tight-knit job security.
I removed myself from the workplace after just 3 months, and am fascinated people continue to work there. You got a good supportive frontline team that are in the same boat as you. Which helps.
Frontline Support Worker (Former Employee) – Calgary, AB – 5 December 2017
The management of that time was not accommodating and that annoyed more than a dozen workers and they left. They were racial and favoring the employee who did not have skill to perform the job responsibilities.
Street level worker (Current Employee) – Red Deer, AB – 28 November 2017
Working as part of the street level team has been amazing! Every day is different and I love all of the relationships I have created. It is a blessing to serve our population, always rewarding helping those who need it. The staff is so kind, everyone is compassionate and works hard to fulfill the needs of our guests. There are many programs offered to assist guests.
Assist client (Current Employee) – Calgary, AB – 15 November 2017
A safe environment and well managed organisation with dedicated staff and management team. Open to people with different cultural background and always ready to educate staff on regular basis. Always enjoying the company of other staff members.
Poor job security, No benefits for frontline staff.
Frontline Worker (Former Employee) – Edmonton, AB – 30 October 2017
I worked at the Mustard Seed for about 5 months before leaving due to their minimal financial and health benefits. I received as little as 18 hours per week, with minimal hourly pay for having a degree. Unless you are applying for a full time position, do not waste your time.
Kind, caring and friendly staff.
No job security, no benefits, low pay, poor management, high turn over rate (for good reason).
Team Lead (Former Employee) – Edmonton, AB – 8 March 2017
Pros: Christian company that is openly evangelistic. Staff are caring and compassionate. Most if not all have a real heart and desire to serve the vulnerable and disadvantaged population. Many front line staff work extra for no benefit in order to serve the homeless
Cons: No focus or end goal by senior management. Very poor communication between management and front line staff. Management often makes knee jerk decisions that often result in negative outcomes for front line staff. Job security is based on favoritism and loyalty. One bad quarter of donations and jobs are eliminated. Unless you have a positive personal history with your supervisor or senior manager your job is always in jeopardy. Very political workplace. New employees should be careful about what they say and to whom.
flexible hours, above average benefits for full time people, good salary in the non profit space
high turnover and low morale, poor job culture, no job security
Street Level Worker (Former Employee) – Edmonton AB – 9 January 2013
Keeping the peace. Not allowing drunk or disorderly interactions with staff and clients. Working with homeless and those with needs to resolve there problems and connect then with resources that could benefit them.
worked together as a team. being to help people in need.
not being able to help with severe needs in real time.
Initially this was a good company to work for. Changes in leadership and shifting priorities have impacted the work environment creating uncertaintain
Director of Administration (Former Employee) – Edmonton, AB – 1 November 2012
My day to day work involved financial analysis, addressing HR and IT issues. Providing financial, HR and Facility recommendations to supervisor, and support to program directors answering questions as needed
i worked with a great team on the local level
central leadership provided a level of instability for the organization