The Mobile Shop Employee Reviews for Mobile Expert

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2.0
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2 stars
Mobile Expert (Former Employee) –  Windsor, ON30 August 2017
5.0
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Great place to work
Mobile Expert (Current Employee) –  Winnipeg, MB21 July 2015
The process to get hired ensured that every employee was the best of the best. It showed in the type of people who worked there. Nearly every coworker has become a friend. Every day is fun.
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4.0
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No day is the same
Mobile Expert (Current Employee) –  Chatham-Kent, ON17 July 2013
- must have strong customer care skills
- must be able to retain a lot of information and willing to do training constantly
- technology changes so fast that there is a lot of training with different providers
- have to be able to think outside of the box since it is a kiosk in a grocery store to get sales for commission
- management manages behaviours not numbers for targets
- most enjoyable part is taking a negative experience for a customer and making it a positive experience especially since majority of clients is an older generation that is new to cell phones
- hardest part is can be very stressful at times since dealing with so many providers and its customer service. Have to be able to explain every detail several times to clients
- fun environment
Pros
fulltime has benefits, its a job, get to deal with new technology
Cons
commission, pays twice a month, drug benefits 80% to max $1000
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Overall rating

3.0
Based on 82 reviews
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Ratings by category

3.3Work/Life Balance
2.9Salary/Benefits
2.5Job Security/Advancement
2.7Management
2.8Culture

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