Terrible Management; High Turnover
Customer Service Representative (Former Employee) – London, ON – 28 December 2018
The people I worked with at a store level were great; however, the company was very poorly managed. Inexperienced people were often put in charge. Favourtism was a huge problem, and small stores often got ignored. I worked there for 4 years and was making the same hourly rate when I left as when I started. You will get told to "sell more if you want to make more", which is discouraging. It's a fine job for a period of time if your store is good and if your DM is willing to help you out, but it can become very toxic very quickly.
A lot of changes happened during my time there, and not very smoothly. We were run by a different company every year, and it was hard to know the reporting structure at times.
A lot of time spent alone if you have a slow store