The Master Group/Le Groupe Master
Happiness score is 55 out of 100
3.2 out of 5 stars.
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The Master Group/Le Groupe Master: 50 Employee Reviews

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3.2Work-life balance

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Okay place to if your expectations are lowered.

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For the most part the company is pretty decent to work for. The management team is pretty disconnected from what goes on in the company and can be fairly toxic. They always seem to be in meetings for some reason but very little comes of it outside of justification for their positions. Co-workers are all pretty awesome to work with and make the job pretty easy going. I would say the experience has been fairly mediocre but very stable overall. Keep your expectations very low and you will always be happy coming to work.

Pros

Pay, benefits, co-workers

Cons

Disconnected/mediocre management team.
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Productive workplace

Employer invest in employee development. Good place to work at. Dedicated staff and caring supervisors. Continuous improvement at work is key to success.
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Insights into The Master Group/Le Groupe Master

Based on 21 survey responses
What people like
  • Ability to meet personal goals
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Energizing work tasks

It’s a clean building,but….

Their are a lot of problems when it comes to this distribution centre, when it come to this environment it will cause an individual to drink lol it’s because the work isn’t difficult it the people you interact with on a daily basis that are difficult, they will have a conversation with you and go tell the team lead or supervisor a whole different story to makes themselves look good or make you look bad.

Pros

Clean facility

Cons

Backstabbing, disrespect, Language barrier, liars
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Not that satisfied working here, poor management, also without growing opportunities.

have some freedom to control our own work;poor management, not performance management, some co-workers can not work at all; without growing opportunities;very low salary pay and poor benefits;

Pros

can work from home or hybrid

Cons

Poor management, some co-workers can without work at all, but the rest of us work like dogs.
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With changes comes successes in the Master Group

Master Group has its good moments and bad moments. it has a diverse culture with many talents and people. If you over see the wrong you will get the right people who will succeed. It is a wonderful place to work despite that people will ruin the take it down but it is an enjoyable place to work for.
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Bonne entreprise

J'y travail depuis plusieurs année et j'ai toujours été bien traité. En succursale , il est plaisant de travailler en équipe et il y a beaucoup de bons employés qui comme moi y travaille depuis plusieurs années.
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Professionnel , humain et collaboratif

Groupe Master offre un environnement stimulant et evolutif .C'est la meilleur place ou travailler en Rive-Sud car il offre des formation qui permette une evolution active dans l'entreprise.Le seul defaut comme partout sont certain employer qui ne participe pas au bon fonctionnement du systeme.Merci Groupe Master.
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What a joke......big company, only look after sales.

No training, apply if you like flying by the seat of your pants....... safety, what safety, no muster point, no fire drills.No communications until it's too late. The team leads are not able to do their jobs....last manger hired his friends then promoted they to team leads.Upper management only look after sales and sales people, not the support staff.

Pros

No too much work outside

Cons

Wages, training, Hr, non team atmosphere.
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Belle équipe, salaire peu élevé

Le seul vrai problème était au niveau salarial. Sinon, c’est un excellent endroit pour se bâtir de l’expérience. L’équipe du département logistique, inventaire et transport était très accueillante et chaleureuse.

Pros

Belle opportunité d’apprentissage

Cons

Salaire sous la moyenne
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Environnement de travail

Environnement stressant, non sécuritaire, mauvaise gestion,j'ai travaillé deux mois comme manutentionnaire mais en réalité,j'ai fait plusieurs tâches,de chauffeurs de lift au tâches administratives,il n y a pas de pose de 15 mn,aucun esprit d'équipe,les heures de travail c 9h à 18h..Le salaire 18$,les patrons sont jamais satisfaits,mauvaise expérience pour moi..

Pros

Aucun

Cons

Pas de pose de 15 mn
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Bad experience

I worked only one monthe there , I was thrown away like a garbage , no consideration for a person you are , no traning , no assessement .It was my bad experience.
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Belle entreprise

Belle place pour travailler, le directeur, les gérants et les superviseurs travaille dans l’entrepôt avec les employés quand le besoin ce fait sentir. Là job n’est pas compliqué et s’apprend très vite. Les employés sont aimable et prêt à aider les nouveaux. Le salaire est ok et il y as une nouvelle charte d’augmentation.

Pros

Café gratuit, boss impliqué et à l’écoute, avantages sociaux et reer avec participation de l’employeur
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Very happy

Very happy to have worked for Master. I recommended to people. Very good staff co workers A good place to work.to meet new people. I wish I could go back..
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Environnement de travail agréable et productif

Il y a de nombreuses tâches à accomplir en tout temps, on ne s'ennuie pas. Les gens au travail étaient sympatiques.

Pros

Repas gratuits
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Extremely stressful

This is by far one of the worse companies I've ever worked for, and I've been in the wholesale business for over 20 years. Management is horrible and staff at every location are just unfriendly to say the least. This company takes advantage of their employees and you get absolutely NO salary increases whatsoever.
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environnement travail et agréable. Sure temps et avantages sociauxé

Environnement de travail productif et agréable . Horaire flexible. Temps supplémentaires. Travail d'équipe.Avantages sociaux.
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Atmosphere

This is a very toxic place to work. It will suck the life right out of you. Management is poorly run. HR is totally messed up. You bring up a harrassment issue, your gone. No protection in the workplace.
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Management is out of touch with the market in the West and has lost loads of market share because of it

Management team is over 90% based in Eastern Canada and don't understand the market in Western Canada. They do not honor their word to employees and would sooner have inexperienced staff that they don't have to pay much for than experienced staff who could actually help them. They are really out of touch with the market in Western Canada and do not value what the customers needs are and what employees recommend. They have also demonstrated massive confusion in their procedures when rolling out new branches in the West and have alienated and lost a lot of existing cutomers. Master Group is an extremely frustrating place to do business for employees and customers alike.
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Rough edges, but mostly VERY good workplace & staff

I did forklift order picking and staging work mostly. Increased the # of counterbalance forklifts EVENTUALLY, but some had fast draining batteries, or still not enough for all the workers, but u could switch to manual order-picking to help. Almost always work to do, so no FAKE sweeping to look productive. Training was a lil weak, but almost no one got mad, and instead informed me of mistakes. It was a relaxing place with no helicopter supervision, nor termination without supervisors correcting you first (as long as you were competent). Huge inventory is in the outdoor yard, so dress correctly for being out there 11+ minutes if your order wave includes big stuff. Occasional OT available, but not forced. I recommend here to anyone competent and responsible; they want permanent staff usually. It's a tiny bit social at most. There'd be a few coworkers who'd be condescending, short tempered, yet avoidable. Follow all forklift regulations, realize you're lifting oddly shaped skids w/expensive products, read the long product numbers correctly, and you're fine. The warehouse was FILTHY, down to the trucker bathroom. Cobwebs at every level on walls and some shelving spaces and black dust almost everywhere, from IDK what source since there wasn't any industrial pollution or anything. No cleaner or staff would take a broom to that, so lots of crawlies emerge from stuff you lift by MHE. They moved to a brand new clean place in Vaughan, but I doubt they'll do upkeep.
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Équipe agréable et à l'écoute des employés

Il est très agréable de travailler avec l'équipe de Master Québec. La direction est à l'écoute et les défis sont nombreux. Les avantages sociaux sont en constante amélioration, les horaires flexibles sont à venir.

Pros

Ambiance et équipe

Cons

Flexibilité des horaires faible
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Friendly and supportive staff

It is a day to day basis which was great and getting to know the customer. Great support from staff as well as company get together for staff recognition but dont expect management or HR to back you up on any work related issue which can be a huge downfall. Lots of movements within Management and Supervisors through the company to keep the dirt under the rug
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Overall rating

Based on 50 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
3.1 out of 5 stars for Culture

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