The Master Group/Le Groupe Master
3.2 out of 5 stars.
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The Master Group/Le Groupe Master Employee Reviews

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3.2Work-life balance

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Insights into The Master Group/Le Groupe Master

Based on 5 survey responses
What people like
  • Ability to meet personal goals
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Trust in colleagues

Rough edges, but mostly VERY good workplace & staff

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I did forklift order picking and staging work mostly. Increased the # of counterbalance forklifts EVENTUALLY, but some had fast draining batteries, or still not enough for all the workers, but u could switch to manual order-picking to help. Almost always work to do, so no FAKE sweeping to look productive. Training was a lil weak, but almost no one got mad, and instead informed me of mistakes. It was a relaxing place with no helicopter supervision, nor termination without supervisors correcting you first (as long as you were competent). Huge inventory is in the outdoor yard, so dress correctly for being out there 11+ minutes if your order wave includes big stuff. Occasional OT available, but not forced. I recommend here to anyone competent and responsible; they want permanent staff usually. It's a tiny bit social at most. There'd be a few coworkers who'd be condescending, short tempered, yet avoidable. Follow all forklift regulations, realize you're lifting oddly shaped skids w/expensive products, read the long product numbers correctly, and you're fine. The warehouse was FILTHY, down to the trucker bathroom. Cobwebs at every level on walls and some shelving spaces and black dust almost everywhere, from IDK what source since there wasn't any industrial pollution or anything. No cleaner or staff would take a broom to that, so lots of crawlies emerge from stuff you lift by MHE. They moved to a brand new clean place in Vaughan, but I doubt they'll do upkeep.
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What a joke......big company, only look after sales.

No training, apply if you like flying by the seat of your pants....... safety, what safety, no muster point, no fire drills.No communications until it's too late. The team leads are not able to do their jobs....last manger hired his friends then promoted they to team leads.Upper management only look after sales and sales people, not the support staff.

Pros

No too much work outside

Cons

Wages, training, Hr, non team atmosphere.
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Belle équipe, salaire peu élevé

Le seul vrai problème était au niveau salarial. Sinon, c’est un excellent endroit pour se bâtir de l’expérience. L’équipe du département logistique, inventaire et transport était très accueillante et chaleureuse.

Pros

Belle opportunité d’apprentissage

Cons

Salaire sous la moyenne
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Environnement de travail

Environnement stressant, non sécuritaire, mauvaise gestion,j'ai travaillé deux mois comme manutentionnaire mais en réalité,j'ai fait plusieurs tâches,de chauffeurs de lift au tâches administratives,il n y a pas de pose de 15 mn,aucun esprit d'équipe,les heures de travail c 9h à 18h..Le salaire 18$,les patrons sont jamais satisfaits,mauvaise expérience pour moi..

Pros

Aucun

Cons

Pas de pose de 15 mn
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Bad experience

I worked only one monthe there , I was thrown away like a garbage , no consideration for a person you are , no traning , no assessement .It was my bad experience.
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Belle entreprise

Belle place pour travailler, le directeur, les gérants et les superviseurs travaille dans l’entrepôt avec les employés quand le besoin ce fait sentir. Là job n’est pas compliqué et s’apprend très vite. Les employés sont aimable et prêt à aider les nouveaux. Le salaire est ok et il y as une nouvelle charte d’augmentation.

Pros

Café gratuit, boss impliqué et à l’écoute, avantages sociaux et reer avec participation de l’employeur
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Extremely stressful

This is by far one of the worse companies I've ever worked for, and I've been in the wholesale business for over 20 years. Management is horrible and staff at every location are just unfriendly to say the least. This company takes advantage of their employees and you get absolutely NO salary increases whatsoever.
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Atmosphere

This is a very toxic place to work. It will suck the life right out of you. Management is poorly run. HR is totally messed up. You bring up a harrassment issue, your gone. No protection in the workplace.
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Management is out of touch with the market in the West and has lost loads of market share because of it

Management team is over 90% based in Eastern Canada and don't understand the market in Western Canada. They do not honor their word to employees and would sooner have inexperienced staff that they don't have to pay much for than experienced staff who could actually help them. They are really out of touch with the market in Western Canada and do not value what the customers needs are and what employees recommend. They have also demonstrated massive confusion in their procedures when rolling out new branches in the West and have alienated and lost a lot of existing cutomers. Master Group is an extremely frustrating place to do business for employees and customers alike.
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Équipe agréable et à l'écoute des employés

Il est très agréable de travailler avec l'équipe de Master Québec. La direction est à l'écoute et les défis sont nombreux. Les avantages sociaux sont en constante amélioration, les horaires flexibles sont à venir.

Pros

Ambiance et équipe

Cons

Flexibilité des horaires faible
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Difficulté à régler les problème de rémunération

Les erreurs de rémunération sont extrêmement difficile à solutionner. Des sommes dues ne sont toujours pas payés après onze mois. La direction et le service des ressources humaines ne retournent plus mes communications à ce sujet depuis plusieurs mois. Je vais être obliger de prendre des actions juridiques pour être payé.

Pros

ambiance de travail

Cons

rémunération
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65 Vulcan Street

Boss was great, most coworkers were great. A little bit of racism and sexism. mostly slow paced and not a lot of stress. ....................................

Pros

low stress

Cons

low wages
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Zero job security

Once this company is running in your area. They fire all the staff with larger wages and run the company on people who know nothing. There is zero job security and the Managers they have in place in BC have no experience. Apply elsewhere.
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Looking for job security? GO SOMEWHERE ELSE!

This company is managed by arrogant jerks from Quebec who have no regard for their employees. They fire people on a whim because they dont like something you said. No training whatsoever, they hand you a binder and say go to, then challenge you on why everyone does things differently. No consistency in the corporate culture, they say a bunch of stuff that sounds good but when it comes down to it they are all a bunch of heartless robots that only care about their own egos.
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Great Culture and opportunity for growth

The Master Group is a fast growing company that invests heavily in the tools for employees to do the best at their job. With the growth the company is showing, there is plenty of opportunity to advance within the company in any region in Canada. The pace is fast in all branches as Master is a key player in all markets. If you work hard, and aren't afraid to do so, you can advance your career to any level. There is a large number of long term employees which tells you that it is a great company.

Pros

opportunity for advancement, work for an industry leader
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J’aurais mis zéro étoiles

Mauvaise gestion dans cette compagnie ça donne des titre de superviseur a des mauvaises personne qui n’ont pas d’expérience. Des erreurs de parcours elle en a fait et sa lui a enflé la tête. Aucun respect pour son département Cette personne a parlé dans le dos de tout son département et ensuite demande le respect Ça donne que les bonnes démission après 8ans de service.
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Management are the worst!

The management are bullys!! Wich is funny coming from a place that makes you take a bully course !! Bunh of idiots. They will come up with lies to get rid of you!!! Stay away or pay !!!!!

Pros

I made one friend

Cons

Management especially the bald bird !
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Bonne esprit d'équipe

Une journée typique pour le poste que j'occupe est d'analyser et faire approuver les factures de dépenses pour ensuite les comptabilisés au système. L'ambiance de travail est très agréable entre collègue . Le plus difficiles est de recevoir les approbations de facture pour certain département.

Pros

possibilité de changer l'horaire dans la mesure du raisonnable

Cons

Pas de pause
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Productive and busy.

It was great to experience this type of atmosphere in the HVAC industry. Every day was busy with orders going out and coming in for the Atlantic provinces. There was a wide range of companies coming in for parts and orders and there was always talk about what was going on in the industry, this made it a great learning environment.
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bon ambiance

Bonne horaire de jour,bonne esprit d'equipe,travail agreable

Pros

Bonne ambiance

Cons

salaire, assurance
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great people, terrible white collars

my boss was great, his boss was terrible, the employees felt like real friends, the work was simple. the pay was decent. the white collars there were really smug and felt alienated at us
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Overall rating

3.2

Based on 42 reviews
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Ratings by category

3.2Work/Life Balance
2.9Salary/Benefits
2.6Job security/advancement
2.6Management
2.7Culture

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