The Malcolm Hotel
3.6 out of 5 stars.
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The Malcolm Hotel Careers and Employment

About the company

  • Company size
    51 to 200
  • Industry
    Hotel & Travel Accommodation
  • Headquarters
    321 Spring Creek Drive
  • Link
    The Malcolm Hotel website
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Jobs

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Food Preparation & Service

5 jobs

Salaries

Salary estimated from 195 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 10 reviews and is evolving.

4.0020193.6020203.0020215.002022

Reviews

Housekeeper in Canmore, AB
on 6 February 2020
Fun work place
overall good environment to work in. Helpful supervisors, always looking to be a support if you need them. Nice staff accommodation, 10 minutes walking to work.
Line Cook in Canmore
on 3 July 2022
Great Management and Work Culture
Room for growth, management cares and good pay. They always held fun activities for the staff to build morale. We had a great end of year Christmas party.
Server in Canmore, AB
on 10 December 2021
Excellent workplace
Currently, work as a server for the lounge on weekdays and at the fine dining on weekends. Since I started earlier this year, I felt like the management takes good care of their employe, we always have days off requested approved and they promote a healthy workplace culture. I enjoy working with my team as they make it fun :) Not staying at staff housing but heard good things about it.
Server in Canmore, AB
on 3 September 2021
There are much better hotels and restaurants in the area - experienced servers should stay away
I would like to share my experience as a server who has been working in restaurants for years, including several other hotels in the Banff area:This hotel is extremely disorganized. Many servers report discrepancies with their tip-out, leading us to question whether we are being paid what we are owed. Most of the managers lack the leadership skills necessary to motivate and support their team. Management in the kitchen is extremely disrespectful to front of house staff. Servers are expected to behave as though they are working in a fine-dining restaurant when the quality of food is subpar. Guests are routinely disappointed and feel as if they are being overcharged for what is essentially pub-grub. The head chef is unwilling - perhaps unable - to accept constructive criticism. Over the course of one summer season, the majority of our team quit to work elsewhere. Not a single one of them were unhappy with that decision. I strongly encourage anyone with any experience in the food and beverage industry to apply elsewhere, unless serious changes are made.The only reason I stayed for an entire season at this hotel was because of my wonderful coworkers with whom I bonded over our shared misery and lack of purpose.
Housekeeper in Canmore, AB
on 15 August 2021
Weird vibes
Not an understanding workplace, not a very compassionate one during a pandemic either. Management is terrible. Don’t expect to be treated fairly or kindly.

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Questions and answers

People have asked 7 questions about working at The Malcolm Hotel. See the answers, explore popular topics, and discover unique insights from The Malcolm Hotel employees.

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  • CEO
  • Dress Code
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Interview insights

Insights from 25 Indeed users who have interviewed with The Malcolm Hotel within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

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