Order Picker/ Front Desk Associate (Former Employee) – North Bay, ON – 2 March 2018
You stay for the people you work with. They seem to hire fun, fantastic people that you just fall in love with. The job itself is no different than any other sales job out on the market except for the great benefits they offer.
Lumber Associate (Current Employee) – Langley, BC – 28 February 2018
I have enjoyed working at The Home Depot, the hours are flexible and management is understanding of times constraints on students. it's a good place to start gaining experience in the workplace. you will work with many different kinds of people, memorizing product knowledge and best uses, it's a dynamic learning environment. the customer service will challenge you, all in all, Home Depot is the ideal place to start your working life because of the applicable work lessons it provides.
Cashier (Current Employee) – Cambridge, ON – 26 February 2018
Everyone is great here, and most customers are actually in a good mood, which is a pleasant surprise compared to most retail settings! Management is understanding when you're sick or have an emergency, most accommodating and understanding management I've ever had. Only complaint is the flip flop of typical part time hours, one day you're up at 5:30 AM to get to your shift at 7 AM, the next day you end at 10 PM, not the best for keeping on a schedule but overall great place to work!
Special Services Associate (Former Employee) – Ottawa, ON – 26 February 2018
A typical day at work at the Special Services Desk included assisting many customers with issues that they've had with their orders, products and services, processing returns, and following up with customers on services/orders. I learned a lot about how to use computer systems to create and sell orders, how to run reports (which was one of my favourite parts of the job) and how to respond to upset customers. The job wasn't for me because I found that the negative vibes I got from customers for eight hours a day really began to take a toll on me - that was definitely the hardest part of the job, but it did give me more confidence in myself in the end. The management was always very approachable and friendly. They were very understanding when I needed to cut back on some hours when classes started again in the fall. The managers always made an effort to bring associates together, whether that be in fundraisers, associate events, BBQs at lunch, or Cashier Appreciation Month. The only way I feel like they could improve is in taking initiative to intervene when an associate is dealing with a big customer issue instead of seemingly avoiding as many confrontations as possible. The most enjoyable parts of the job for me were the associate community/atmosphere and expanding my knowledge in different departments and in customer service skills.
Occasional free lunches, expanding my knowledge, friendly coworkers
Sales Associate (Former Employee) – London, ON – 26 February 2018
I started out at Home Depot doing my summer co-op in the seasonal department. After the summer, and my co-op finished I was given a job in the lumber department. My typical day consisted of giving quick, efficient customer service in a fast paced manner. After my 3 month probation I was put in charge of MPS (Merchandising Protection Standards) and also in charge of making sure proper inventory was being taken out and correct items were being put in. (Pack Down) I learned skills as how to be polite with customers and honest, even when I didn't know the right answer I would help them figure it out. The hardest part of the job was I was the youngest employee in the seasonal department so I was in-charge of doing most of the lifting which was physically demanding. My favourite part was definitely working with customers as I was given 3 "Homer" awards by management which are awarded for demonstrating excellent customer service and going above and beyond Home Depot's goals. The reason for leaving was the hours I was given were conflicting with school and it ended up with me having to give my two weeks notice. Overall, it was a great job.
Associate (Former Employee) – Burlington, ON – 25 February 2018
Good place to work. They do a good job of taking care of their employees with benefits, and added perks like Free Food Fridays, and fun holiday activities throughout the year. It's a fun, fast paced work environment that sometimes drains you. They are always involved in community projects and I have enjoyed volunteering with the Team Depot
All depends who is the store manager. Can be fun at times
Department Manager (Current Employee) – Toronto, ON – 20 February 2018
I love working with different culture. My strengths are team player and enthusiastic. Love to create excitement to motivate the team. On the spot coaching and recognition. Drive saless and service. Very passionate