Numbers-focused rather than employee-focused
Sales Associate (Former Employee) – Stoney Creek, Ontario – 14 March 2018
My time at Home Depot was on a part-time basis. However, "part-time" doesn't seem to mean the same thing at Home Depot as it does at other places. I either worked 30-35 hours a week or 8-10 hours a week, rarely did I ever work the 20 hour preferred work week (due to personal obligations).
Scheduling was a significant factor in me leaving the organization. Requests to change your availability to regain some control over your life were denied time after time. You are expected to work every single Saturday and Sunday. The rare Saturday or Sunday that you do get off is considered a miracle. Your department will either have 1 person working prime rush hours and struggling to keep up with the backlog of customers waiting for you as their impatience grows, or there are 5 of you standing around on a Sunday morning. Very inconsistent and oblivious scheduling system.
Focused on VOC (Voice of Customer) and daily sales targets, but the satisfaction of employees is never a number that's brought up.
Benefits are always a good bonus. However, this doe's not make up for the minimum wage you get for such a physically and mentally draining work environment.
Benefits, front-line associates
Scheduling, pay, management