Customer Service Associate (Former Employee) – West Kelowna, BC – 17 May 2018
Associates can be helpful and kind, very knowledgeable. Can be some conflict between associate, though not much. Lots of activities/extras for employees, like paid day lunches, silent auctions and special events for holidays. Most department supervisors are good, sometimes upper management in the store is not so great, but the regional management team is amazing and supportive.
Typical day shows helping people fairly consistently, depending on the department. Some departments are more in demand than others.
The biggest pro and con is the value of putting customers first. Employees are empowered to give discounts or reach out for discount approvals but are also required to find every way to say "yes", even if the customer is being very tough and confrontational. You will get people who want special treatment just because they are the customer, even if it's absolutely against THD policy.
The community between associates is good, with lots of good resources between associates across all stores, and also resources provided by the company. There are lots of opportunities to move up or change positions or departments unless you're in one that is super high in demand. For the most part, the work can be hard but enjoyable at the end of the day.
Very productive and helpful workplace with excellent people
Cashier (Former Employee) – Coquitlam, BC – 17 May 2018
Very productive and helpful workplace with excellent people, always made it easy to ask questions, left no real ambiguity to what tasks were required. It was a great place for me to gain work experience.
Paint Associate (Current Employee) – Burnaby, BC – 16 May 2018
The best part of this job is the people. If customer service is your thing, anyone can be great at this job. The management style I found to be effective and upward mobility a possibility. But this is not a long-term job. As the pay and benefits are minimal and the work culture can start to get contaminated after too many years of being on the front line.
Active Social committee
Hard on the body working shift work on a cement floor.
It was always a great environment and I loved my coworkers
Cashier (Former Employee) – Stoney Creek, ON – 14 May 2018
Working at the Home Depot as a cashier you are used to a fast pace environment, and thats what I loved about it. I learned about the company products and telling our customers what we offered; for example our Home Depot card! I loved meeting new people day in and day out and also loved seeing our regulars come in. The hardest part about being a cashier is standing there for so many hours, and not being allowed to move around.
Associate / Cashier (Former Employee) – Vernon, BC – 9 May 2018
Working as cashier with Home Depot was interesting as the Associates work In several different departments lumber, seasonal and the front end. I found working in lumber to be the hardest as it is the busiest area in the store. I especially enjoyed working in spring and summer seasonal with all the flowers, shrubs and trees of which I learned a lot.
HEAD CASHIER (Former Employee) – Saskatchewan – 9 May 2018
Overall not a bad place to work, not very flexible in scheduling as you have to be 100% available on weekends, but not bad other than that. Not a lot of room for advancement, good luck getting promoted. Even after years of hard work there is a good chance someone else is getting that promotion.
HEAD CASHIER (Former Employee) – Saskatoon, SK – 8 May 2018
Good company, good corporate culture, super inclusive and diverse. Not a lot of room for advancement, only a select few actually get promotions and they sometimes hire externally even when there are a ton of super qualified, trained employees wanting the promotion. Corporate is like that. Not the greatest if you want quick advancement and lots of opportunity, but amazing benefits and overall some great people.
Free lunch and food very often, booking time off at Christmas was pretty easy as their busy season is summer
Schedule not very flexible, no room for advancement
Sales Associate (Former Employee) – Victoria, BC – 7 May 2018
Super Racist company i ever worked for in canada...its actually not a company but managers..Racism at peek at Saanich location..Go and see yourself who are Asst Managers and all supervisors. Avoid working at this particular location unless you are good at licking and doesn't really care for career advancement. I personally have wasted a year here thinking one day they will recognize my hard work and I will get my prize. Work at gas station or any fast food location if you really need work. AVOID this location unless its a death and life situation.
Quality Analyst (Current Employee) – Toronto, ON – 7 May 2018
Great place to work. Yonge, talented and multicultural team. Great place to learn and grow. They will schedule all training for you, you just need to attend and willing to learn. Many long term employees however company is growing and expending, new employees joying team every week. So if you are on the market, try your best to get a job interview with HD eCommerce, you won't regret.
Lot Worker/Sales Associate (Former Employee) – Ancaster, ON – 3 May 2018
good work environment and productive work the company has good management and does good work would recommend to anyone serious about learning about business as this is a vary large company and there is room for growth
Department Supervisor (Current Employee) – Calgary, AB – 2 May 2018
It's a fantastic company to work if you love to deal with customers on an everyday base. Culture, demographics, and diversity are beautiful at home depot.
Salary and benefits are average for supervisor. Schedule restrictions and flexibility is not very good for supervisor role. Work-life balance is an issue but overall is an excellent company to work for due to the vision of senior leadership team.