The Hertz Corporation
The Hertz Corporation Employee Reviews
Sort by: Helpfulness | Rating | Date
Upper administration and management just didn’t give they feeling that they cared about they’re employees.
VSA, Vehicle service attendant (Former Employee) – Montréal, QC – 23 March 2018
Started off good and seems like a good environment,but shortly later on ,At times the management would go on power trips and inforce their will. Employees opinions were held to a very low standard. Atmosphere became toxic between employees and management. Nothing was ever truly done to mend the situation.
Good stepping stone
General Operations Manager (Current Employee) – Toronto, ON – 13 February 2016
Learn a lot, lots of challenges, difficult in making positive change, HR department needs to go. a lot of sr. staff, very closed minded. small minded people, they wake up dreaming how to make your day a memorable one
Poor place to work
Driver (Former Employee) – Toronto, ON – 8 February 2016
I worked there for 1.5 years and experienced some very poor management. I thought after a while of proving myself I would earn some respect, but I found little. The job was simple but the pay was bad
Productive and Fun
Customer Service Representative (Current Employee) – Ottawa, ON – 17 December 2015
This is a great place to work. It can be fast paced. You have the opportunity to meet a lot of interesting people depending on the office you are working at. The staff are great!! Managers too. They can be very accommodating when they can. If you can sell coverage on rentals, you have to opportunity to make a decent bonus. The most enjoyable part of working for Hertz would be working with the friendly outgoing staff. Hardest would be trying to deal with an irate customer due to a bill they are not happy with, or the vehicle is not what the expected. I have however learned how to compromise with customers and try to find a middle ground everyone is happy with, before having to bring a manager into the mix. When doing this you gain customer appreciation and possible regular renters, who want to deal with just you!
Pros
Long weekends, they would buy the offices lunch.
Cons
Shift work. Every second weekend having to work.
Productive and fun workplace
Customer Services Representative (Former Employee) – Budapest, PE – 11 October 2015
They are a great company to work for once you get to upper management. Starting out at the bottom will make you earn your stripes at this company. It's well worth it once you make it to upper management.
Pros
free lunches
Cons
long hours
Day to day activities
Rental Manager (Former Employee) – Calgary, AB – 9 October 2015
Oversee day to day activities, inventory management, logistics, getting jobs completed. Assisting employees make decisions, solving issues pertaing to work and employee issues. The most enjoyable part of the job is having a customer acknowledge an employees performance on their quality and quantity of their work. The hardest part of the job is getting an employee to understand their mistake, but to learn from it and move on to NOT have it happened again, but ask questions if uncomfortable with making a decision.
Pros
Staff functions: hockey games, bar-b-ques
Cons
In-house disaggreements, negative customers
Typical place of work but with friendship
Customer Service Representative (Former Employee) – Moncton New brunswick – 30 July 2015
Opening and closing contracts with clients. I have learn that everyone has different way of looking at things. With the company changing from a family own business to a corporate company it has a lot of differences. Meeting all kinds of new people from all over the world makes it more fun.
Pros
Able to drive all kinds of cars
Cons
Long hours
Stay away
Tripper (Former Employee) – Dorval – 15 June 2015
This is a horrible place to work. This company is a total joke. The management are a disorganized bunch of clowns and there is no job security, or benefits. You can expect minimum wage. They try to undercut you every chance they get. Morale among employees is non-existant. I dont know how this company hasn't gone belly up with the way its run, and by the people who run it.
Pros
Easy, brainless work
Cons
Low salary, low class people to work with / for, low class company
Never the same day twice!
Driver (Current Employee) – Saskatoon, Saskatchewan – 7 June 2015
I would get to work around 7:30am, find out if I have a regualr school run in the morning. If it was a yes i would find out what else what all needed of me for the day; if I wasnt needed for a morning run I would check to see if I had any charters for the day. Many times I would end up working in the office doing computers & paperwork.
I learned how to operate the computers, the account, who takes care of payments. My co-workers are a great group of people, always friendly. The hardest part of my job was not knowing if I am going to have work for a couple days as Im a spare driver. The most enjoyable part is working with the schools and the kids.
I learned how to operate the computers, the account, who takes care of payments. My co-workers are a great group of people, always friendly. The hardest part of my job was not knowing if I am going to have work for a couple days as Im a spare driver. The most enjoyable part is working with the schools and the kids.
Pros
Simple hours, & freedom during the day if your not doing charters.
Cons
Not enough hours for a single mom with no help from anywhere else.
A fun and caring environment
Rental Sales Agent (Former Employee) – Calgary, AB – 18 May 2015
-Typical day at work involved conversing with anyone that even just happened to walk into our store.
-Getting along with the customers and offering all our services in the kindest manner.
-Informing the customers of their available choices in Cars and Value packages.
-Walking the customers around the cars and showing them the features of the vehicle.
-Attending calls and assisting the customers.
-Management was a bit reckless and irresponsible.
-Hardest part of the job was coordinating with the Main Fleet location to organize cars for customers.
-Getting along with the customers and offering all our services in the kindest manner.
-Informing the customers of their available choices in Cars and Value packages.
-Walking the customers around the cars and showing them the features of the vehicle.
-Attending calls and assisting the customers.
-Management was a bit reckless and irresponsible.
-Hardest part of the job was coordinating with the Main Fleet location to organize cars for customers.
Pros
Variety of Customers
Cons
Management
Good place to work and learn from entry level as lots of opportunities and growth
Area Manager (Former Employee) – North Ontario – 23 April 2015
Lots of internal learning courses to be done every year to comply with company's guidelines, which is good
Management rigid and not flexible
Open Door policy, however still seems like higher management is not approachable
People are great to work and co-operative
Due to Accounting issues, bonus/incentives auditing going on, which has resulted in employees who are under this program haven't been paid their balance 10% of bonus/incentives
Lots of process to get anything approved or moved forward
Management rigid and not flexible
Open Door policy, however still seems like higher management is not approachable
People are great to work and co-operative
Due to Accounting issues, bonus/incentives auditing going on, which has resulted in employees who are under this program haven't been paid their balance 10% of bonus/incentives
Lots of process to get anything approved or moved forward
Pros
Branch Manager and above get company car with fuel and insurance
Cons
Long working hours
Quite an experience to work with people from all over the world
Driver (Current Employee) – Toronto, On – 26 February 2015
The most important fact about this organisation is that we have the most diversified workers in the organisation; in addition, it enables an individual to increase his/her knowledge about cultures existing all over the world.
Friendly staff
Customer Service Representative (Former Employee) – Winnipeg, MB – 3 February 2015
I enjoyed working with positive staff. Any issues were solved with the effort of every team. It's fun working with group of people that will help you achieve your goals.
Good place to get started.
Heavy Equipment Technician/Apprentice (Former Employee) – Edmonton, AB – 5 January 2015
Less than industry standards for pay and benefits. Management is in disarray. Basic work. Servicing and basic repairs on basic equipment. Coworkers are decent people.
Pros
Good place to start your apprenticeship.
Cons
Below industry standard for pay and benefits.
Worst training ( none)
csr (Former Employee) – Vancouver – 4 November 2014
left on my own to do web training which was of course all about Hertz regimented archaic ways . All based around money , service and hertz hertz hertz !
I was then told I was taking too long for Training .....no pressure lol. Overheard staff criticizing me ....overall a very bad experience and extreamly expensive waste of time for me.
Some stAff were ok but in general clickey ....and how some are still there with there customer service ..... Wow
I was then told I was taking too long for Training .....no pressure lol. Overheard staff criticizing me ....overall a very bad experience and extreamly expensive waste of time for me.
Some stAff were ok but in general clickey ....and how some are still there with there customer service ..... Wow
Pros
Good Money
Cons
Typical corporation greed and staff are just numbers
Great Learning Environment
Yard Worker (Current Employee) – Edmonton, AB – 13 October 2014
Hertz is a good place to start out in the industry, they are willing to teach you all you need to know and prepare you for the different type of atmospheres that shutdowns carry.
Pros
Great benefits and Sub when on site
Cons
Long shutdowns lesser home life