The Face Shop
3.6 out of 5 stars.
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The Face Shop Culture reviews

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Canada26 reviews

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3.6Work-life balance

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Insights into The Face Shop

Based on 1 survey responses
What people like
  • Ability to meet personal goals
  • Ability to learn new things
  • Time and location flexibility
Areas for improvement
  • Fair pay for job
  • Support from manager
  • General feeling of work happiness

Love my coworkers, pay not so much

Indeed featured review

The most useful review selected by Indeed
The job is great for learning about sales and various products in Korean skincare. Friendly coworkers and helpful managers. Definitely had fun while at work despite the stress of reaching goals. However sales goals are occasionally very hard to reach and hours are long. It is very hard to be promoted or get a pay raise within the company.
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There was pretty good!

I worked at The Face Shop for 4 months great team fun to work great customers Cons no commission high goal, no return mean manager Advice to Management store goals are toooo high
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At the face shop employees aren't paid commission. Competitive environment in order to reach sales goals can damage relationships between co-workers.


employee discount, rewarding feeling of satisfying customers, learning about skin care


competitive environment
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Fun and nice work place

High pressure work place with a lot of fun challenges and consistenly changing in the company direction and culture. However, definately a place to learn things
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excellent team work

worked with people who belong from different cultures and built a strong leadership quality and excellent team work.The management is highly communicable and easy to reach and in addition to this we all made a comfortable atmosphere at our work providing excellent customer service.


employee discount


less staff
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Great Products but Horrible Upper Management

They are only for asian culture and customers... They expect the world with no help from upper management and a lot come out of your own pocket. you do get a great employee discount but it not worth the pain you have to deal with them..


Great Products


Not enough pay/ upper management asks for too much
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Too competitive

Too competitive. If you are someone who enjoys competitions than you will enjoy this job. A little hard to manage school and life but in general it's not bad.
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high pressure working

Pros great benefits amazing people who work with you gets to interact and build nice relationships with customers Cons head office does not care about you, just your sales high pressure working high sales goal, which are sometimes impossible
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It was a great experience for me, it was in my interest so i enjoyed learning and helping customers. The employees were nice and welcoming. Overall a great, comfortable environment
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Overall rating


Based on 50 reviews

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