The Face Shop
3.6 out of 5 stars.
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The Face Shop Employee Reviews for Store Manager

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Store Manager4 reviews
Canada4 reviews

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3.6Work-life balance

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Fun and nice work place

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High pressure work place with a lot of fun challenges and consistenly changing in the company direction and culture. However, definately a place to learn things
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It is a great international work place.

I've learnt how to manage the store from the Faceshop with highly responsible attitude. I love communicate with customers if they laugh that will make my day.


Employee discount


Less training
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Insights into The Face Shop

Based on 1 survey responses
What people like
  • Ability to meet personal goals
  • Ability to learn new things
  • Time and location flexibility
Areas for improvement
  • Fair pay for job
  • Support from manager
  • General feeling of work happiness


Good luck - thrown to the wolves. Didn't receive any actual training for 5months and was in a management position, the 'training' I did receive was bra bitter staff member who treated me poorly from day one not that upper management cared. Left to figure out all the crazy report sending schedule to yourself. Upper management is never happy with your performance, it's just not good enough. Not even bring the store to having the best sales it had ever had at that location. Never celebrated either! *stay away*


Decent skincare


Overworked under paid and never celebrated.
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Train yourself because if you become involved in store management, no one above you has a clue what it takes to run a store. Brutal marketing.

Major stock issues, very ugly uniforms, no support from Head Office. This company used to be Fruits and Passion and the snotty people @ HQ still think it is. All their paperwork still has Fruits and Passion on it. So many great store Managers have left the business due to stock issues and zero support. No room for career advancement and they lay it on thick during the interview process and promise a "fast track" to greater things.


Great product discount.


Long wait for benefits. No training so teach yourself.
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Overall rating

Based on 50 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

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