The Face Shop
3.6 out of 5 stars.
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The Face Shop Employee Reviews for Sales Associate

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Sales Associate5 reviews
Canada5 reviews

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3.2Pay & benefits

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fun work place

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Loved the working environment and you get to learn a lot about the products and can also bring home some samples. Although it's commissioned but theres not too much preassure.
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There was pretty good!

I worked at The Face Shop for 4 months great team fun to work great customers Cons no commission high goal, no return mean manager Advice to Management store goals are toooo high
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Insights into The Face Shop

Based on 1 survey responses
What people like
  • Ability to meet personal goals
  • Ability to learn new things
  • Time and location flexibility
Areas for improvement
  • Fair pay for job
  • Support from manager
  • General feeling of work happiness


At the face shop employees aren't paid commission. Competitive environment in order to reach sales goals can damage relationships between co-workers.


employee discount, rewarding feeling of satisfying customers, learning about skin care


competitive environment
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high pressure working

Pros great benefits amazing people who work with you gets to interact and build nice relationships with customers Cons head office does not care about you, just your sales high pressure working high sales goal, which are sometimes impossible
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Great environment!

A typical day of work at The Face Shop was introducing people to a new and foreign brand and helping them figure out what products are best for them. Despite being there for only a month as a seasonal sales associate, I learned a lot of things such as how to figure out what skin type someone was, how certain ingredients in our product would help which issues they were having with their skin, how to apply makeup, etc. My manager was fantastic. She did a great job of keeping the store and its employees happy and organised. My co-workers were all very friendly and did very well at their jobs. Everyone had different talents which helped them excel. The hardest part of my job at first was memorizing all the product. A lot of the descriptions on the product were written in Korean, so I would take the information binder home for the first week and study it every night. The most enjoyable part of the job for me was making connections with the customers and helping them find something that they enjoy using. It always felt great to know I was able to help them.


Great environment, helpful employees, thorough training, flexible schedule, discount
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Overall rating

Based on 50 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture
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