The Face Shop
3.6 out of 5 stars.
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The Face Shop Employee Reviews in Toronto, ON

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Toronto, ON5 reviews

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3.6Work-life balance

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Love my coworkers, pay not so much

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The job is great for learning about sales and various products in Korean skincare. Friendly coworkers and helpful managers. Definitely had fun while at work despite the stress of reaching goals. However sales goals are occasionally very hard to reach and hours are long. It is very hard to be promoted or get a pay raise within the company.
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Fun and nice work place

High pressure work place with a lot of fun challenges and consistenly changing in the company direction and culture. However, definately a place to learn things
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Insights into The Face Shop

Based on 1 survey responses
What people like
  • Ability to meet personal goals
  • Ability to learn new things
  • Time and location flexibility
Areas for improvement
  • Fair pay for job
  • Support from manager
  • General feeling of work happiness

high pressure working

Pros great benefits amazing people who work with you gets to interact and build nice relationships with customers Cons head office does not care about you, just your sales high pressure working high sales goal, which are sometimes impossible
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It was a great experience for me, it was in my interest so i enjoyed learning and helping customers. The employees were nice and welcoming. Overall a great, comfortable environment
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Overworked. Underpaid. Treated Horribly.

-You're usually asked to do way more than your expected job title asks you to do. -Store staff are great, but when it comes to upper management, they are usually unhelpful, unfair, disrespectful and are not fit to do their jobs. -Somehow, staff know more about procedures and products than upper management. -Asked to do things outside of working hours


Great staff in store


Horrible Upper Management
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Overall rating

Based on 50 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture
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  • The Face Shop
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  • Toronto, ON