I worked 15 hours days and could not get caught up with my work. It was a position meant for ( 1 1/2) people. I did not have a life at the time, so I did not mind for a while. People would have had their insurance cancelled from a head office if I did not stay. The management is in another location, so I feel they did not have understanding of the office needs compared to a city style office. An office in the country is close enough for people to visit and ask for answers that you could not provide. I am used to having the ability to provide excellent customer service and not getting answers for people in a timely manner, made that hard to do. I loved the in office group I worked with.
Not enough time for customers