The Bridge Youth & Family Services
3.3 out of 5 stars.
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The Bridge Youth & Family Services Employee Reviews

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Canada14 reviews

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3.3Work-life balance

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As high stress as this job was, I enjoyed it so much, it was an amazing experience and I would definitely work here again in the future. Management was extremely supportive, and co-workers were amazing.
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Inconsiderate Upper Management that doesn't care about your work/life balance

Management, especially the higher up executives, seem to have no care for their employees. If you aren't prepared to dedicate your life to your job, do not work here. The expectations are insane, on-call hours are atrocious. There is no overtime pay. There are no true breaks.Even being in a permanent line means nothing - the management have no regard for your personal life - your shifts will be changed and moved regardless of your life outside of work. You are not asked, and sometimes you are not notified. Their answer? "Check your schedule frequently"If you want to work somewhere where your home life and mental/physical wellbeing is completely disregarded, this is the place for you.


No overtime, unstable scheduling, unstable management, no work/life balance
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Insights into The Bridge Youth & Family Services

Based on 3 survey responses
What people like
  • Overall satisfaction
  • Fair pay for job
  • Clear sense of purpose
Areas for improvement
  • Time and location flexibility
  • Supportive environment

Don't work here

-Poor management-Toxic work environment-No job security-Don't follow their own policy-Blame shift from ED down to frontline staff-admin staff were rude and hard to work with.
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A good place to work for a short time

Management was horrible towards staff, some of the staff are not trauma informed and are re traumatizing participants but they get away with it because they have outside relationships with management. The participants struggled during their stays due to poor communication between staff and staff not following protocols and “rules”.
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Best job ive ever had!

I have been with The Bridge since 2018, and I have advanced leaps and bounds ever since. The Management team has always been supportive and understanding throught my time here. I hope to continue to grow for the remainder of my career!


A very fufilling career!


Can be heartbreaking at times.
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A great place to advance your career!

I have been employed at the Bridge for nearly ten years! As a new grad, I was mentored in my role and had the support to excel. Over the years, the organization has continued to invest in my learning and development as a clinician and I have gained confidence in my skills and abilities. I have been able to advance in my career within the Bridge and take on new positions that have been engaging and challenging. I am fulfilled each day come to work and I couldn't recommend this employer more.


Support, Mentorship, Career Advancement
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Incredible company to work for!

From start to finish, I have nothing but positive things to say about the support for personal & professional growth received while working at The Bridge. It was an organization I was proud to work for; my experience with my colleagues and manager was that of advocacy, listening, learning, and doing the work. It felt like a family of bright, different perspectives - I believe this ultimately leads to better care for participants.


professional growth opportunities, beautiful environment, supervision/consistent check-in, team problem solving; open communication, fun!


can be emotional work
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Every level of Management is utterly tone deaf.

The direct Managers are shockingly inept while offering zero backbone to stand up to their Middle Management's direct orders. Each direction is money driven and while company promotes a client centered approach, staff are told when and how to speak at all times.


If your legal team is assembled this is a truly amazing place to win during litigation complaints.


Logic is not used at any time from any level of management.
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I went from valued and included in hiring new people to a warm body

I initially interviewed for a part time position that wasn't very clear in the online posting. The job description they gave me in the interview was completely different than what I had applied for online. There was no discussion about wage in the interview. They offered me the position within a week and I instead opted to take a casual position. I appreciate their flexibility with me because I worked a full time job elsewhere and would cover evening shifts whenever I was finished my primary job. The clients were fantastic, helpful and taught me a lot. A typical shift for me started in the evening at one location where I was available to the clients for counselling and wellness checks. I would do computer work and input costs into a spreadsheet, and could write up notes and observations pertaining to clients. I would sanitize common surfaces, and had the option to hang out with clients in common areas or arrange activities or outings, before going to another location where I would stay til shift end. At exactly 3 months of working casual, I was terminated without cause. In the last month I was covering shifts for a part time employee, and was asked to sit in on an interview for their replacement. I declined because I had a prior engagement. I never received any positive or negative feedback about my job performance before my termination. I realized after the fact, that I was being taken advantage of and was just filling a space until they could find someone available to fill those shifts permanently. Despite advocating and empowering clients and building rapport, I was not - 


flexibility, easy access to supervision


low pay, potential client conflict or endangerment
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A great learning environment.

A challenging work place, with amazing frontline staff and clinical counsellors. The diversity of clientele is which makes for a great learning opportunity.


Great frontline and clinical staff


Can, at times, be taxing mentally, emotinally, and spiritually
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Excellent from start through process or hiring, employment and respectful resignation when I moved. Highly recommend this organization.

One of the best organizations I have worked for excellent interview process and training, respectful all the time, opportunities and growth opps provided often, education, team minded
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I would have kept working there as long as I could have thank you so much. My time spent there I learned a lot I was unfairly dismissed from the cooking part of it and I worked on two environment Child Care Youth Development as well as cooking unfortunately it's who you know in that business even though everyone's really nice at still how do you spell unfortunately
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Great place to work

The Bridge offers a lot of different programs and caters to all sorts of needs. They are great to work for and are often as flexible as you need them to be while working elsewhere or going to school.
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great place to work

It was a good place to work although due to government cutbacks the program was closed. It had great management and a great wellness program. It had good benefits and wages.


wellness grant


could have had higher wages
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Overall rating

Based on 14 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
2.7 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.2 out of 5 stars for Culture

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