The Brick Employee Reviews
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Never ending learning opportunities
Merchandiser (Current Employee) - Markham, ON - 24 November 2021
Indeed featured review
The most useful review selected by IndeedThe job isn't hard, but it isn't easy. It can be very physically demanding and mentally. If you like to stay busy, this is a perfect job. The hourly rate could be better.
Pros
Always something to do
Cons
Long hours
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don't bother
Customer Service Representative (Former Employee) - Ottawa, ON - 19 November 2021
You are overworked, stressed and yelled at by customers all for bad pay. They do not care about their employees at all. I worked for 4 years and each year it progressively got worse and I got more miserable.
Pros
nothing really
Cons
long hours, little pay, stress and disrespectful/entitled customers
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If you enjoy feeling like the bullied kid in highschool, then this is the place for you.
Sales Representative (Former Employee) - Barrie, ON - 18 November 2021
If you have a life outside of work, and cool with commiting every evening and every weekend to work, then this may be for you. In my experience, there were only a handful of amazing staff members, the others were extremely catty.
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Tres bonne ambiance
Directeur de compte commercial (Current Employee) - Quebec City, QC - 11 November 2021
Une entreprise qui prend soin de ces employés et qui est facile à travailler
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It’s a good experience
Forklift Operator (Former Employee) - Pointe-aux-trembles, QC - 5 November 2021
I had a interview today the brick at point aux-trembles. I was very excited to see this place Nice people nice environment for work. The place is too clean . I waiting for a reply to get this job. Even I can’t work full time here but I will work part time 🥰I think here relax relax relax
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Sales representative review
Sales Associate (Former Employee) - Belleville, ON - 4 November 2021
The brick is a great place to work with great people. Sales makes good money and there is a lot of teamwork. More like working with a family. The hours can be tricky for some but are not as bad as most.
Pros
Team
Cons
Evenings and weekends
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Workplace Experience
Warehouse Associate (Former Employee) - Scarborough, ON - 28 October 2021
The Beginning went well. Got along with Co-Workers and everyone and did my job. Was in a 3 Month Training Process. They taught me most. But for instance and this did happen. I couldn't build anything. They didn't teach me how to yet expected me to do it still. Overall. If its your kinda job go for it. But its definitely not a positive workplace Most of the time. Its not up to me to explain why exactly.
Pros
Nice Co-Workers, Respectable Staff
Cons
Poor Management, Crowded Warehouse, No Air Conditioning or fans in the Summer when over hot, Came Home sick a few times from Conditions, Innapropriate Comments
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Stressful
Customer Service Representative (Former Employee) - Sunridge. Calgary - 21 October 2021
Stay away from this company. Does not provide sufficient training. No time to relax. Always over worked. does not provide sufficient training. No way you can escalate your problems.
Pros
None
Cons
Make you work for other 2 departments.
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Poor Management to old school
Sales (Former Employee) - Niagara Falls, ON - 18 October 2021
Foul language used by General manager.Co-workers are rats and back stabbers.4 days of training and thrown to the wolves no helpDon't produce PPP/KPI/Warranty you get firedManagement needs over haul be gone
Pros
none
Cons
Management
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Please don't apply here
Line Haul Driver (Former Employee) - Mississauga, ON - 16 October 2021
I worked as shunt driver, delivery driver, line haul driver, worst experience. Bad management, you are just number, they need someone who can say Yes. No one listens you, seniors give you hard time.
Pros
Free BBQ
Cons
Worst management
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Jobs at The Brick
Good work environment get to meet a lot of people internal and external
Delivery Driver/Warehouse (Former Employee) - Mississauga, ON - 10 October 2021
Long hours sometimes and when u are new days off are Monday and Thursday.Extremely heavy lifting everyday also have to keep a fast work flow to finish or else u would be out doing deliveries in the night.
Pros
Lots of knowledge and experience to gain.Salary not bad if u are willing to work extremely hard.
Cons
Long hours and heavy lifting
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One of the worst places to work
Sales Consultant (Former Employee) - Victoria, BC - 28 September 2021
First you go through video training which is so boring that you have a hard time staying awake and then the manager comes to check on you if you are still awake. After a couple of days of torturous training they just throw you out on the sales ground and push you to sell the products in the store, pushing the emphasis on selling the product insurance more then on the product it self. If the customer was window shopping then you get in trouble for letting them walk out of the store without buying anything. The worst part of the whole experience is when you get your payday and see how miserable it looks as it is not a salary plus commission job but a commission based minimum pay, so that means if your sales didn't get to the unrealistic standard that the high management want, then they have to pay you your minimum provincial hourly pay and if you don't get your sales up somehow without customers in some (magical way) then you get fired exactly before 3 months of work, so that you would not get any benefits. That is why the turnover of employees is so huge there.I do not recommend this job to anybody that is not desperate to find A JOB, any JOB.
Pros
Nothing
Cons
Everything
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Bad management
Customer Service Representative (Former Employee) - Scarborough, ON - 21 September 2021
There is no passion for customer service and employees choose to play on their cell phones rather than take a call. Employees come in up to 2.5 hours late on a regular basis leaving the new person alone to man the customer service desk. Twice a salesman called me pretending to be an irate customer thinking it was funny. This caused me unnecessary stress and wasted my time (company time) while real customers waiting for their calls to be answered. Management supported this type of behavior and I was let go because I didn't fit into the work culture. I was never late..never called in sick and never used my cell phone on company time. I certainly didn't fit into this work culture as it goes against my work ethic.
Pros
Nothing
Cons
Bad management
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High Stress for the pay, and Bad management
Merchandising Associate (Former Employee) - Langford, BC - 5 August 2021
It was fairly easy to ge the job, and the starting pay is above minimum wage but for the stress it was not worth it. Management had extremely high expectations and is passive aggressive/rude if you do not meet said expectations. Constantly understaffed because of the high turnover rate due to a bad workplace environment. They also do not pay you for training new employees.
Pros
None
Cons
Understaffed/overworked, management.
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Managment doesnt care about anything other then business
Delivery Driver (Former Employee) - Belleville, ON - 31 July 2021
Make you work with covid symtomsThreaten to fire you for having to take time off for family mattersManagment doesnt care about anything but the business but claims doors are always open to come talk about situation.
Pros
Money is okay
Cons
Long hours get treated like slaves and talked to like garbage
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An okay place to work
Customer Service Representative (Former Employee) - Richmond Hill, ON - 5 July 2021
Working as a customer service rep at The Brick was not the worst job in the world. The pay was pretty bad considering the amount of computer programs, policies, and duties I had to be aware of. Also as a CSR you will be at the mercy of the salespeople. They will straight up lie to customers and you will have to deal with the fallout. Management and fellow CSRs were great to work with, but the salespeople are some of the most entitled people you will meet. A fellow CSR quit after a salesperson blew up at them for some idiotic reason and the salesperson did not even get a reprimand.
Pros
Decent working conditions
Cons
Salespeople are pr*cks
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Productive , days feel short
Merchandiser/Retail Associate (Former Employee) - Brampton, ON - 30 May 2021
I loved working at the brick, I met some of the best people working there and we all had a strong family bond. The busy times during the holidays or when they do tent sale can be a bit hectic but that was for a short period of time and then after that most days go by quickly. The sales staff always seemed greedy and ask a lot do everyone while they sit down most of the day
Pros
Most holidays off. 9-5 kinda job.
Cons
Boxing Day is a long day. The sales staff are greedy
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The worst place to work
Sales Representative (Former Employee) - West Vancouver, BC - 13 May 2021
Poor and inexperienced management (Park Royal). Fires people over the phone and takes advantage of new comers who work there that don’t know employment law by not paying any severance when he fires them. Low pay, favoritism, no work life balance. Not recommended.
Pros
Nothing
Cons
Poor management
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The worst company I have worked for
Imaging & Data Entry Clerk (Former Employee) - Edmonton, AB - 6 May 2021
I should've known from day one that this job was going to be a nightmare. The company on a whole was the absolute worst company I have ever had the displeasure of working for. The job culture constantly felt tense and toxic. Everyone was out for themselves in management. I would liken it to rats fleeing a sinking ship. Every day felt like your department was going to be cut because of who was actually in control of The Brick. The department I worked in was full of over worked, over stressed, under paid toxic personality traits that you had to work in close proximity with every day. No one cared except for maybe one of my co-workers and in the end was the very first job I had to take a sick leave from due to stress and the toxic work environment that was created by the people I worked with and the company itself. Would not recommend anyone work there if they can help it.
Pros
"Bistro" in the building (garbage food however)
Cons
Toxic work environment, bad management, no support.
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Very low salary
Shipper/Receiver (Former Employee) - Brampton, ON - 21 April 2021
Low salary, not benefits for the part time workers, nobody cares about nobody, back pains and long hours, after 3 years no increase salary and not benefits at all.
Cons
Very bad place
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Terrible. Do not recommend.
Multiple Positions (Former Employee) - Alberta - 20 April 2021
To be frank, you are a number to them. Replaceable at any time unless you are a top sales writer. Then you can be untouchable. Management and District Managers are: childish, unprofessional, and will dehumanize, and demoralize you, unless you are “in”. As long as they’re profiting, you are a cog in their machine, and once you stop being profitable or useful you become an inconvenience. The reason there is never any room for a liveable wage is they have it set up so managers bonus from staying under budget every quarter. They stay under budget by not giving out raises or fixing up their stores. Letting their employees work for less with less to ensure they get an extra money bonus every month. This company needs a serious turn around on how they interpret their employees, policies, and the pay structure.
Pros
None
Cons
Working for this company
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