The Bradford Group Employee Reviews

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3.0
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Bradford Exchange
Customer Service Agent (Former Employee) –  London, ON4 March 2014
While at Bradford Exchange I was give the opportunity to speak to clients on an international level and learn very valuable skills. In was able to be officially trained in customer service, have access to clients accounts. Speaking to some of these clients I was\ able to learn a lot and enjoy the satisfaction of knowing at the end of the call I was able to help the client and the client was satisfied. However, the job could be very difficult as Customer service can be stressful especially when its all you do for your entire shift. Overall I enjoyed my time at Bradford Exchange and appreciate everything I was able to learn from that job.
Pros
Leaned many new skills and was more officially trained in customer service.
Cons
Being in customer service I got yelled at a lot and sometimes it was a lot to handle.
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3.0
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A great temporary job
Order Entry Clerk (Former Employee) –  London, ON28 September 2013
Although, the contract was much shorter than anticipated, the work environment was always positive, even when the job itself was difficult.
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5.0
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customer service
Customer Service (Former Employee) –  london ontario1 April 2013
answered phones,fixed invoices
helped other reps
filed paper work
Pros
paid breask
Cons
overtime
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Overall rating

3.1
Based on 92 reviews
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Ratings by category

3.2Work/Life Balance
3.1Salary/Benefits
2.7Job Security/Advancement
2.9Management
3.1Culture

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