The Bradford Group Employee Review

View all The Bradford Group reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
pretty good
Call Centre Representative (Current Employee) –  London, ON14 December 2017
The staff are amazing and made the job enjoyable but the Management seemed to disconnected from the employees so it felt like a divide rather than a team
Was this review helpful?Yes 1No 1Report

Other The Bradford Group Employee Reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good people to work with.
Customer Service Representative (Former Employee) –  London, ON29 April 2019
Steady hours, standard pay, incentives. Great team environment. Management is always friendly. Was promoted to the Hamilton Exchange team within 6 months of working there.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not quite truthful when hiring
Customer Service Associate (Former Employee) –  London, ON25 February 2019
When they hired me, I fully explained that I didn't want to do any type of sales, and they said there were NO sales. They also said that we didn't work past 8 pm. The first week on the floor I was reprimanded because I wasn't up to my quota with shipping and extra security (sales) that they required to be on each order.(Customers didn't like paying extra security and shipping, so they would ask for it to be removed). It was unacceptable that I hadn't reached my monthly quota by the first week of the month. Then when my next schedule came up I would be working 3-11 pm. When I went to my manager , she was more interested in talking to another employee about her weekend adventures. 75% of the team I was hired with have also left. I feel they wasted my time and theirs by training me for 3 weeks, only to have me leave 2 weeks after that, knowing what I was told before I was hired. Be honest when your hiring about what is expected and offered!!!
Pros
lots of free parking
Cons
not honest about what to expect
Was this review helpful?Yes 1NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at The Bradford Group. Our community is ready to answer.

Ask a Question

Overall rating

3.1
Based on 92 reviews
519
422
317
216
118

Ratings by category

3.2Work/Life Balance
3.1Salary/Benefits
2.7Job Security/Advancement
2.9Management
3.1Culture

The Bradford Group Reviews by Location