Account Manager (Former Employee) – London, ON – 12 June 2018
Started off being a nice place to work with nice people...quickly noticed favouritism. I did not like how high the mark up was on the coins we sold, it was not realistic. However, it is a business. If Manager was better qualified and acted like a professional I’d most likely not have left, but I could not put up with the bullying nature, lack of respect to some of her staff any longer and found work elsewhere.
Met a lot of great people (non management)
Favouritism, disrespect, ignorance, two faced management and HR.
Customer Service Associate (Former Employee) – London, ON – 25 February 2019
When they hired me, I fully explained that I didn't want to do any type of sales, and they said there were NO sales. They also said that we didn't work past 8 pm. The first week on the floor I was reprimanded because I wasn't up to my quota with shipping and extra security (sales) that they required to be on each order.(Customers didn't like paying extra security and shipping, so they would ask for it to be removed). It was unacceptable that I hadn't reached my monthly quota by the first week of the month. Then when my next schedule came up I would be working 3-11 pm. When I went to my manager , she was more interested in talking to another employee about her weekend adventures. 75% of the team I was hired with have also left. I feel they wasted my time and theirs by training me for 3 weeks, only to have me leave 2 weeks after that, knowing what I was told before I was hired. Be honest when your hiring about what is expected and offered!!!