The Body Shop
The Body Shop Employee Reviews
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Fast pace work environment working as a team
Seasonal Sales Representative (Former Employee) – Mississauga, ON – 13 April 2018
Working at The Body Shop taught me how to interact with customers in person. It taught me excellent communication skills and how to deal with queries they may have about the products. Working during the holiday season taught me to work under pressure, especially since there would be a influx of people at any random moment. My time at The Body Shop helped me work with efficiency and with proper time management. The hardest part of the job was dealing with the store being completely full of customers and having to multi task with them, however, working as
a team with the other employees made it much more enjoyable.
a team with the other employees made it much more enjoyable.
very productive and a fun place.
Cashier/Sales Associate (Former Employee) – Regina, SK – 7 January 2017
i got to talk to customers, meet new people,talk about the body shop products. i was also a cashier. i made new friends. i was a good sales representative.my colleagues were all fun and good to me. the work environment was good.
Pros
free lunches and got paid for my breaks.
Cons
customers were rude
Productive and fun environment
Sales Associate (Current Employee) – Mississauga, ON – 28 November 2016
Focus on daily target and stretch
how to sell with enthusiasm and retain customers
work as a team to meet targets and give legendary customer service always
how to sell with enthusiasm and retain customers
work as a team to meet targets and give legendary customer service always
Pros
great team/culture
Cons
not enough recognition
Great values, underpay employees
Assistant Store Manager (Former Employee) – Edmonton, AB – 13 November 2016
Working for The Body Shop in a part time role is great, you get a wonderful discount and a flexible schedule. But once you get into management is where the company falls short. Employees do not get paid for over time work, when the work load is more than 40 hours a week, and underpay their employees. I love the products but I would not be working for this company again.
Pros
Discount, occasional free new products
Cons
Heavy workload with nothing in return
nice team but falling company
Customer Consultant (Current Employee) – Vancouver, BC – 5 October 2016
I started at a "golden age" with the best team and a nice manager. Since there was a different CEO and a new district manager, I feel the company is not quite well managed. Employees are not as passionate at work as before. It happened once that a store has completely NO staff and they have to borrow people from other store to cover their hours and that problem was not solved in a month. The company pays very base hourly wage and no commission.
Pros
get paid for 30min lunch break
Lovely place to work.
Key Holder/Sales Associate (Former Employee) – Victoria, BC – 28 September 2016
Loved working for The Body Shop, all the great smells and produces made it easy to talk about and sell. I really enjoyed doing customers makeup and demonstrating how produces worked.
Fun, rewarding, great management, lots of support
Store Manager (Current Employee) – Vancouver, BC – 2 September 2016
Love working for The Body Shop, not only can I feel good about working everyday for a brand that is a leader in ethical standards, but its a fun job. The products I love, the teams and relationships I have made. I wouldn't want to work anywhere else.
Pros
Free Product, Against animal testing
Fun, Learning experience
Sales Associate (Former Employee) – Toronto, ON – 30 August 2016
Loved working there. It was a different environment everyday. The volume of customers varied every hour and it was challenging and that was the enjoyable part of the job. Learning something new every hour about the products and attending seminars and conferences helped with the customer service. The hardest part of the job was management. They tried to maintain an amicable environment but the managers and the supervisor was extremely biased.
Pros
Free samples
Cons
Management
Will fight for human rights for everyone except their employees!
Assistant Store Manager (Former Employee) – Ontario – 15 June 2016
Probably one of the worst work experiences I have ever had. I worked there on and off for 8 years. At the start it was awesome. They have awesome values and stood by them. As the years went on it got worse and worse. Started putting mirco beads in their products and then signed up with Loreal. The pay is not good and you are overworked. Promised promotions which they should for employees who work hard within the company..make you work harder and lead you on. I will always be a customer of this company but will never ever work again for them!
Great Compant to work for
Assistant Manager (Former Employee) – Medicine Hat, AB – 7 June 2016
A typical day at work would be assisting customers on finding the product they were looking for, receiving stock and putting it on the shelves or stock room.
Working as a team with other co-workers as well as leading them to be successful. Thinking of different ideas to help drive business.
I worked very well with the Manager that was there at the time.
Co-workers( the main staff were great). Most of them had a good relationship with myself and the manager. We were very accommodating.
The hardest part of the job would have been trying to do well when it was slower.
The most enjoyable part of the job was working for such a great company with great products. I loved working for a company that had such a passion to use products that were not harmful to you.
Working as a team with other co-workers as well as leading them to be successful. Thinking of different ideas to help drive business.
I worked very well with the Manager that was there at the time.
Co-workers( the main staff were great). Most of them had a good relationship with myself and the manager. We were very accommodating.
The hardest part of the job would have been trying to do well when it was slower.
The most enjoyable part of the job was working for such a great company with great products. I loved working for a company that had such a passion to use products that were not harmful to you.
Pros
Great products
Cons
Long hours at Christmas
An amazing company that is passinate about their commitments and products
Sales Associate and Customer Consultant (Current Employee) – Sydney, NS – 20 April 2016
The Body Shop is an amazing company to work for. They care strongly about the environment, our animals, and the people around the world.
The bodyshop
Shop manger Assistant Manager (Former Employee) – Alberta canada – 14 April 2016
Poor management not a honest company.Great co_ workers. NOT TO TRUST MANAGEMENT get everything in writing. THE BEST PART helping the customers.
Pros
50% off products
Cons
Poor management
about the job
Seasonal Sale Associate (Former Employee) – Pickering, ON – 13 April 2016
everything about this company is great, the people and staff of so smiley and friendly. The company itself always you to be yourself and be stress free.
Pros
everything
Cons
nothing
This company was awesome to work for
Clerk/Cashier (Former Employee) – Petawawa, ON – 29 March 2016
I would open and close the store, stock shelves/merchandising, count the cash, customer service was very important to the Body Shop. It was a lot of fun selling product that did not test on animals. I would work for this company again
Big pros, big cons
Customer Consultant (Current Employee) – Peterborough, ON – 20 March 2016
Lots of daily/weekly paperwork, lots of product knowledge, lots of sales goals. Many responsibilities, not necessarily in line with your pay.
Lost of tasking to do in a short mount of time, & working alone a lot.
Co-workers are great.
Lost of tasking to do in a short mount of time, & working alone a lot.
Co-workers are great.
horrible managment, technically a great company
Sales Associate (Former Employee) – Ontario – 9 March 2016
company is great, on a level of products and technically how they want things run,
the management hired into any location, at any level, has no communication with staff, tend to be negative and rude towards staff on a personal level,
and they offer no career advancement opportunities,
the management hired into any location, at any level, has no communication with staff, tend to be negative and rude towards staff on a personal level,
and they offer no career advancement opportunities,
Pros
free products at launches, discounts
Cons
no management quality
A Wonderful company with great values, have had so many awesome customers in my 2 years years there that i still see and will never forget.
Assistant Manager (Former Employee) – Winnipeg, MB – 9 March 2016
always held to your sales targets hourly, daily and monthly. Must be well versed with sales and customer service and very outgoing, but if if you have that... it is a fun and a fantastic place to work!
nice place to work
Customer Consultant (Former Employee) – Mississauga, ON – 2 February 2016
Body shop was a great place to work and I developed great customer service skills. A typical day at work is dealing with various customers,maintaining the store, making the visual of the store is perfect all the time.
Pros
free products
Cons
less hours
Great job - fun, friendly atmosphere.
sales consultant (Former Employee) – Vancouver, BC – 16 December 2015
Great place to work. Management and customer consultants are passionate and really know their information on each and every product in the store. Management do a lot of work on the floor with customers and are have a huge involvement in merchandising.