Seasonal Sales Representative (Former Employee) – Mississauga, ON – 13 April 2018
Working at The Body Shop taught me how to interact with customers in person. It taught me excellent communication skills and how to deal with queries they may have about the products. Working during the holiday season taught me to work under pressure, especially since there would be a influx of people at any random moment. My time at The Body Shop helped me work with efficiency and with proper time management. The hardest part of the job was dealing with the store being completely full of customers and having to multi task with them, however, working as a team with the other employees made it much more enjoyable.
Sales Associate (Former Employee) – Belleville, ON – 3 December 2017
I was so glad to join The Body Shop, it is a great company with amazing brand culture and value. It's not all about selling our product, it is also about telling people who we are and what we do to give back to the community.
Customer Consultant & Cashier (Former Employee) – Toronto, ON – 26 November 2017
TBS is a great place to work at if you enjoy cosmetics, beauty products, skincare and bodycare. A typical day at work consists of helping customers find products according to their needs. You learn alot about skin and body along the way.
Skincare Consultant and Sales Associate (Former Employee) – Vancouver, BC – 8 November 2017
A very small location for the international corporation I worked for, I enjoyed meeting many people from the neighbourhood. At times a little stressful (people are very demanding about vegan processes regarding products), otherwise was easy in customer service.
Store Manager (Former Employee) – Edmonton, AB – 30 October 2017
Great company with great product. Fantastic values lots of heavy lifting and rewards for a job well done. Don't work here for the money but work here for the fact that with every product you are making a difference world wide.
values and ethics
long hours at christmas season and very heavy lifting
Beauty Specialist (Former Employee) – Toronto, ON – 26 September 2017
I worked at The Body Shop as a Beauty Specialist. The Body Shop provided a detailed training and explanation of every skin care and beauty products. And also they have great products which are all nature.
Customer Consultant (Current Employee) – Vaughan, ON – 25 September 2017
My overall experience working at The Body Shop is nothing but positive. I've learned so much about skincare and how to base products off by customers skin types. The environment is very warm and welcoming plus the diversity and greatness is amazing.
Sales Consultant (Current Employee) – Toronto, ON – 20 September 2017
I love the brand and the people I've worked with in the last 2 years (broken up). The staff was constantly changing, the pay has not been suitable for the amount of knowledge I have from school as well as through the brand. I am a hard working individual who hasn't been recognized for my efforts, along with many others. They take too long to promote and have searched for external employees to take lead roles. I've built beautiful relationships with our customers and can tell you about every product and can relay a story. Never gave us any free meals or kind gestures for such a high volume location and high targets.
lovely people and products
Hard to be promoted, underpaid for high quality service, never acknowledged for efforts or given any benefits, tuition assistance only applies to f/t employees for f/t school, high turnover rate
Team Lead (Former Employee) – Edmonton, AB – 18 September 2017
Seems like a fine job at first where people treat each other like family but after awhile you see whats going on. A lot of drama between staff as well as un trustworthy team mates. Managers who spend their whole shift gossiping in the office while you stay on the floor alone, district managers who don't care what it takes as long as you make the targets.
Retail sales associate/makeup consultant (Current Employee) – Kitchener, ON – 13 September 2017
The team of girls that I work with are amazing, they're family to me now and I haven't been there very long. Everyone is so open and very kind to every different type of person. Most welcoming workplace I have ever worked in.
During a typical day I would greet customers, attend to their shopping needs/questions. I learned that all the products they sell (lotions/creams/oils/etc.) are made from natural ingredients and contain as little synthetic product as possible. I have worked in retail for a while, so it was all pretty standard. The management was nice there, they cared about their employees (if someone was sick, they would send them home but call them later to see how they were feeling). The hardest part of the job was getting stock out of the back room. It was tiny and cramped, and reaching things up on the shelves was not something I looked forward to. The most enjoyable part of the job was meeting all the customers.
Being able to get products at a really good discount
Customer Consultant (Former Employee) – Toronto, ON – 6 September 2017
There's a pretty okay work/life balance. Salary wasn't much but you get 50% discount on things. New Products you get for free sometimes. Around Christmas you had to be really preppy and smiley all the time, which wasn't always fun and your cheeks would hurt. You have to wear all black and their makeup.
Key Holder (Former Employee) – Cambridge, ON – 21 August 2017
I've worked there on and off for a couple of years. I've seen some of the most passionate, knowledgeable employees leave due to how they're treated and go unrecognized in the company. There was a time where I went through FOUR managers at least in half a year. They hardly promote within and there are no benefits or extra hours unless you're management. It's upsetting they chose not to promote staff who have the knowledge and passion for the company, but will bring in a random person who has no experience in the field of skin care.. it kills sales and the customer experience.
I really enjoyed working for a company with such strong values and work ethics during my last couple of years at university. The management, clientele and atmosphere has made this an incredible place to work part-time and build some work experience. Downside is the salary and the chances of advancement are small due to the fact there's no head office in Montreal.
CORPORATE VALUES EVENTS COORDINATOR (Former Employee) – BC – 29 July 2017
The head office is giving importance to each employee, they give attention and understand their concerns regarding the store and give annual incentive if they give a good sales report . The environment is clean they give back to the community because of the charity works they do.