The Body Shop
The Body Shop Employee Reviews
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A fun place to work
Seasonal Sales Associate (Former Employee) – Winnipeg, MB – 26 October 2018
I enjoyed working here. I learned that the majority of the ingredients in their products are natural and they don't use a lot of chemical preservatives. I enjoyed being able to help customers find what they were looking for. The hardest part of the job was getting to know where all the products were in such a short period of time.
The management team was absolutely amazing and they were very caring towards their employees.
The management team was absolutely amazing and they were very caring towards their employees.
Pros
working with some amazing people
Screaming staff
Customer (Former Employee) – Cookstown, ON – 1 December 2018
I was in the store a few weeks ago and over heard stuff screaming in the back room
I was in the store long enough to notice one member of the staff came out in tears
I am not sure if this is the way to treat members of the staff
This is a company that always talks about fairness, community trade
I was in the store long enough to notice one member of the staff came out in tears
I am not sure if this is the way to treat members of the staff
This is a company that always talks about fairness, community trade
Pros
Thought it was fair treatment
Great people, Great company
Key Holder/Manager on Duty (Current Employee) – Markham, ON – 7 November 2018
A typical day changes depending on your schedule. A shift ranges from 4 hours up to 8 hours. Work culture is great and it's never a boring shift because of all the people you get to meet and talk to.
Pros
Free products
productive
Sale Associate (Former Employee) – Montréal, QC – 18 October 2018
Wonderful place to work with great people ! Great vibe at work especially in the holidays. They do a lot for wild animals, the products are not tested on animals wich is great.
Pros
discounts
Cons
nothing.
Great Manager
Customer Consultant (Current Employee) – Winnipeg, MB – 15 October 2018
I just got hired in TBS and really loved the fact that my manager is really training people and always available to answer questions despite of only starting in the company months ago. She was moving to different stores and finally got to worl with her permanently. She cares about her team and always celebrate even our small success. We have a great team in Kildonan Place now
Pros
Great team
Cons
Less Hours
Amazing company to work for!
Sales Associate (Former Employee) – Fredericton, NB – 9 October 2018
The Body Shop is an amazing company to work for. Amazing people, and TONS of benefits. There is lots of training so you can feel comfortable with your job. A benefit of this job is sometimes you get full size products to sample when they are released. The company really cares about its employees, and the environment.
Pros
awesome company, great job!
Cons
not alot of room for advancement
Nice smell, good place to work
Customer Consultant (Former Employee) – Aberdeen City – 9 October 2018
All the products there are natural and the price is reasonable. Sales Associate would like to give suggestion to customers with a big smile. They are responsible and honest.
Fun place to work
Sales Associate (Former Employee) – Brantford, ON – 26 September 2018
Was a great company to work for, but management was not great and often could not talk to manager about concerns. The overall company is amazing with so many great campaigns. Loved working for them and the great causes they stood for.
Pros
Paid breaks
Cons
long shifts
the body shop
Sales Associate (Former Employee) – Winnipeg, MB – 22 September 2018
the body shop helped me with my communication skills , learned how to gift wrap for customers , helped me with improving my inventory and count of stock, and i learned how to use the cash register.
Pros
computers
Cons
none
Amazing place to wo
Customer Consultant (Former Employee) – Corner Brook, NL – 18 September 2018
The people were amazing to work with and the environment was great. The amount of paperwork is heavy so if you don’t like signing your name and don’t like reading and learning about the products this is not your kind of job. I worked as a customer consultant for this company for 5 years and it was the perfect first job for someone who loves makeup and skincare products!
Pros
Free items, 50% discount, people, products
Cons
Expected to work every weekend, paperwork
Big on Values, Bankrupt on Valuing Employees/Customers
Assistant Manager (Former Employee) – Saskatoon, SK – 18 September 2018
Great products, great company values (environmental protection, animal rights, human rights, etc), but exceptionally poor at valuing their own employees.
Even when I succeeded, hitting and exceeding my store's budget, instead of being congratulated I was asked, "why didn't you do better?"
Was given store layout plans for other stores that didn't fit the shape or size of my store at all and when we inevitably failed at not being another store, I was criticized for that. Somehow I was expected to be a wizard with magical powers over space and time and had my job threatened repeatedly for not being a wizard.
Was promoted into management and offered far less than what the previous individual in that position had been offered when they first started. Was not allowed to hire new staff during the Christmas season. Was not allowed to terminate staff who were actively disrupting the shop, damaging product, and harassing customers.
Was literally told by the Vice President of Marketing herself that we are NOT to view customers as customers. They are "walking wallets" and our job is to squeeze them of every last dime they have, no matter what. Anything less than that, and we'd be out.
Even when I succeeded, hitting and exceeding my store's budget, instead of being congratulated I was asked, "why didn't you do better?"
Was given store layout plans for other stores that didn't fit the shape or size of my store at all and when we inevitably failed at not being another store, I was criticized for that. Somehow I was expected to be a wizard with magical powers over space and time and had my job threatened repeatedly for not being a wizard.
Was promoted into management and offered far less than what the previous individual in that position had been offered when they first started. Was not allowed to hire new staff during the Christmas season. Was not allowed to terminate staff who were actively disrupting the shop, damaging product, and harassing customers.
Was literally told by the Vice President of Marketing herself that we are NOT to view customers as customers. They are "walking wallets" and our job is to squeeze them of every last dime they have, no matter what. Anything less than that, and we'd be out.
Pros
50% off most products
Cons
literally everything else
Loyal, Ethical and Fair. Great place to work.
Store Manager (Former Employee) – Vancouver, BC – 15 September 2018
I have had noting but great experience working for the body shop. The management team are always supportive and care about the people.
Salary supports the work I do and the team I have are fantastic.
Salary supports the work I do and the team I have are fantastic.
Pros
Cruelty free beauty. Lots of free samples, schedules work with school schedules, managers are genuine and caring.
Cons
Wish there was more hours and less people leaving.
Was a Great Seasonal part-time job
Stockperson (Former Employee) – Toronto, ON – 21 August 2018
Started mornings working in the Stockroom then afternoon would work on the selling floor. Some days would start by Greeting customers at the door or Handing out store coupons as they entered the store.I learned to be a more Confident person, come out of my shy shell.Management was great, The hardest part of the job was sometimes you had too many different Fragrances at once. Would sometimes get a Headache.The most enjoyable part of the job was working with great people, we all got along nicely.
Pros
Great Atmosphere and People to work with.
Cons
Was only Seasonal part-time, and the different Fragrances.
Fun and interesting place to work!
Assistant Manager (Former Employee) – Edmonton, AB – 19 August 2018
Overall everything was good, the staff, management, job perks, product, leadership etc. Only issue is tough taking time off or having flexibility for family life.
Pros
Encouraging and supportive management
Cons
Hours flexibility
Body Shop Alberta Canada
Assistant Store Manager (Former Employee) – Calgary, AB – 16 July 2018
The District Manager and the Regional Manager need to be replaced. The Body Shop boosts about non animal testing and fair trade etc. but they do not take a look at what's happening in their own back yard. The RM and DM talk bad about employees and gossip to other employees, they are never around when needed and do not have a clear set of expectations. The pay is just above minimum wage and the hours suck. No work life balance at all. The temporary manager at South Centre is a real piece of work. She coaches employees and embarrasses them right in front of customers etc. I would not recommend working here. Wasted 3 years of my life for nothing.
Pros
None
Cons
Everything
Boring and not enough pay
Customer consultant and Team leader (Former Employee) – Victoria, BC – 27 June 2018
Upper management doesnt help stores succeed often. if any issues between employees arise that need uppper management attention they dont really help. Nice employees mostly.
Basic Retail store
Retail Stock Personnel (Former Employee) – Toronto, ON – 18 June 2018
If you have a passion for retail, is a hard worker, love customers and love learning about beauty products... then you will enjoy your time at The Body Shop!
Pros
constantly learning, product knowledge, gaining customer experience
Cons
long hours, no hours, short staffed, high demand
Fun enviroment
Cashier/Sales Associate (Former Employee) – Grande Prairie, AB – 5 June 2018
Its a very fun place to work if you can handle alot of different smells all at once. you learn so much about skin care and what products work best for different skin types. very good place to work.
Pros
paid lunch breaks
Cons
cant think of any