I just got hired in TBS and really loved the fact that my manager is really training people and always available to answer questions despite of only starting in the company months ago. She was moving to different stores and finally got to worl with her permanently. She cares about her team and always celebrate even our small success. We have a great team in Kildonan Place now
Sales Associate (Former Employee) – Fredericton, NB – 9 October 2018
The Body Shop is an amazing company to work for. Amazing people, and TONS of benefits. There is lots of training so you can feel comfortable with your job. A benefit of this job is sometimes you get full size products to sample when they are released. The company really cares about its employees, and the environment.
Sales Associate (Former Employee) – Brantford, ON – 26 September 2018
Was a great company to work for, but management was not great and often could not talk to manager about concerns. The overall company is amazing with so many great campaigns. Loved working for them and the great causes they stood for.
The people were amazing to work with and the environment was great. The amount of paperwork is heavy so if you don’t like signing your name and don’t like reading and learning about the products this is not your kind of job. I worked as a customer consultant for this company for 5 years and it was the perfect first job for someone who loves makeup and skincare products!
Big on Values, Bankrupt on Valuing Employees/Customers
Assistant Manager (Former Employee) – Saskatoon, SK – 18 September 2018
Great products, great company values (environmental protection, animal rights, human rights, etc), but exceptionally poor at valuing their own employees.
Even when I succeeded, hitting and exceeding my store's budget, instead of being congratulated I was asked, "why didn't you do better?"
Was given store layout plans for other stores that didn't fit the shape or size of my store at all and when we inevitably failed at not being another store, I was criticized for that. Somehow I was expected to be a wizard with magical powers over space and time and had my job threatened repeatedly for not being a wizard.
Was promoted into management and offered far less than what the previous individual in that position had been offered when they first started. Was not allowed to hire new staff during the Christmas season. Was not allowed to terminate staff who were actively disrupting the shop, damaging product, and harassing customers.
Was literally told by the Vice President of Marketing herself that we are NOT to view customers as customers. They are "walking wallets" and our job is to squeeze them of every last dime they have, no matter what. Anything less than that, and we'd be out.
Stockperson (Former Employee) – Toronto, ON – 21 August 2018
Started mornings working in the Stockroom then afternoon would work on the selling floor. Some days would start by Greeting customers at the door or Handing out store coupons as they entered the store.I learned to be a more Confident person, come out of my shy shell.Management was great, The hardest part of the job was sometimes you had too many different Fragrances at once. Would sometimes get a Headache.The most enjoyable part of the job was working with great people, we all got along nicely.
Great Atmosphere and People to work with.
Was only Seasonal part-time, and the different Fragrances.
Assistant Store Manager (Former Employee) – Calgary, AB – 16 July 2018
The District Manager and the Regional Manager need to be replaced. The Body Shop boosts about non animal testing and fair trade etc. but they do not take a look at what's happening in their own back yard. The RM and DM talk bad about employees and gossip to other employees, they are never around when needed and do not have a clear set of expectations. The pay is just above minimum wage and the hours suck. No work life balance at all. The temporary manager at South Centre is a real piece of work. She coaches employees and embarrasses them right in front of customers etc. I would not recommend working here. Wasted 3 years of my life for nothing.
AT first i loved this company and all of its values and superiors. Having worked for this company for 4 years i can honestly say they seemed to have lost that passion for what the company is suppose to stand for ETHICALLY and MORALLY. They don't treat their employees with much respect and their is a lack of professionalism in all of the Winnipeg locations.
Seasonal Sales Associate (Former Employee) – Calgary, AB – 29 May 2018
It smelled really good and I liked how they were against animal cruelty. The discount was 50 percent off which was really convenient. the other sales associates were really nice, unlike the male manager.
Unpacking shipments, replenishing shelves, and managing returned products.
Stock Associate (Former Employee) – Toronto, ON – 27 May 2018
Typically a day began by unpacking the daily shipment followed by replenishing displays and maintaining a cleanly environment. I learned how to properly organize a stock room, make inventory orders, and update daily displays. Management, aside from the regional manager, was notoriously gossipy and difficult to work with. The most challenging part of the job was dealing with the large shipments that came during holiday season. The most enjoyable part of the job was the independence granted to the stock workers.
Consistent hours as a stock associate and independence
Difficult management and occasionally hectic days such as Black Friday.