The Body Shop
Work wellbeing score is 77 out of 100
3.9 out of 5 stars.
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The Body Shop Careers and Employment

Work wellbeing

Results based on 115 responses to Indeed's work wellbeing survey.
Work wellbeing score is High, 77 out of 100

Happiness

How enjoyable people find their day-to-day life at work
High

Purpose

How meaningful people find their work
High

Satisfaction

How content people feel with the way things are at work
High

Stress-free

How manageable people find their work stress
Above average

About the company

  • CEO
    David Boynton
    81%
    approve of David Boynton's performance
  • Founded
    1976
  • Company size
    more than 10,000
  • Revenue
    $640m to $1,3bn (CAD)
  • Industry
    Beauty & Wellness
  • Headquarters
    London Bridge, Tooley Str...
  • Link
    The Body Shop website

The Body Shop® Australia is a fully Australian owned company. Owned by the Wise family, Graeme Wise opened the first Australian store in Melbourne in 1983 - since then they've opened more than 80 stores across Australia and the company continues to grow.

The Body Shop® is a retailer of naturally inspired, ethically produced beauty and cosmetic products. Constantly launching fabulous new products, sourcing new ingredients and campaigning on social issues, The Body Shop® strives to grow their bus...

The Body Shop® Australia is a fully Australian owned company. Owned by the Wise family, Graeme Wise opened the first Australian store in Melbourne in 1983 - since then they've opened more than 80 stores across Australia and the company continues to grow.

The Body Shop® is a retailer of naturally inspired, ethically produced beauty and cosmetic products. Constantly launching fabulous new products, sourcing new ingredients and campaigning on social issues, The Body Shop® strives to grow their business both commercially and ethically. All their products are made with a love of life and the world we live in, individuality, community spirit and a commitment to trading fairly.

The Body Shop® Australia is an independent franchise of The Body Shop International.

Learn more

Jobs

Browse jobs by job title

Customer Consultant

16 jobs

Salaries

Salary estimated from 73 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 2.4K reviews and is evolving.

3.66 out of 5 stars.20193.39 out of 5 stars.20203.26 out of 5 stars.20213.92 out of 5 stars.20223.45 out of 5 stars.2023

Reviews

Customer Consultant in Toronto, ON
on 27 September 2023
Great environment
very supportive work environment. Great place to learn new things and work at. The Manager is supportive and understanding. They give you proper training from time to time.
Store Manager in Canada
on 26 September 2023
Great company, poor leadership
I love everything the company stands for and is, bcorp, going all vegan, being an activist brand etc. But most all leaders are not reflective of the body shops views. There is no work life balance even though they preach the importance of that. They pride themselves in being a different retailer than the rest, but no major difference in worklife balance, benefits, scheduling, wage or general emplo...
Customer Experience Associate in Regina
on 26 September 2023
Nice colleagues
Nice colleagues to work with. Pay is decent too but sometimes the hours are very little. Products are interesting and you get a good employees discount
Team Leader in Hamilton, ON
on 25 September 2023
Fun and easy
Job was very easy with good management. I enjoyed working here day to day engaging with the customers. It can get slow here and there but that is okay
Key Holder/Sales Associate in Charlottetown, PE
on 19 September 2023
Excellent Experience
I absolutely loved my position at TBS, the management team in Charlottetown was amazing and the culture (both corporate and within our store) aligned well with my personal values and vibe.

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Questions and answers

People have asked 46 questions about working at The Body Shop. See the answers, explore popular topics, and discover unique insights from The Body Shop employees.

Popular questions

See questions about:

  • Benefits
  • Hiring Process
  • Interviews
  • Working Hours
  • Working Culture
  • Dress Code
  • Promotion
  • Working Environment
  • CEO
  • Part Time Jobs
  • Hiring Age
  • Background Check
  • Company Future
  • Job Opportunities
  • Work from Home

Interview insights

Insights from 286 Indeed users who have interviewed with The Body Shop within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview questions

How much can you lift, Availability, Roleplay scenario to test customer service skill.

How much can you lift, Availab...

Shared on 26 April 2023

What do you know about the body shop? Why do you want to work here? Do you use any of the body shop products? What’s your availability?

What do you know about the bod...

Shared on 22 November 2022

Your availability

Your availability ...

Shared on 16 November 2022

Common questions about The Body Shop

Working at The Body Shop

  • Customer Consultant4.0 out of 5 stars.
  • Sales Associate3.8 out of 5 stars.
  • Team Leader3.8 out of 5 stars.
  • Retail Assistant Manager4.1 out of 5 stars.
  • Store Manager3.3 out of 5 stars.
  • Assistant Manager3.2 out of 5 stars.

The Body Shop locations

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