The Arbutus Club Employee Reviews

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3.0
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Good job for a student
Fitness Centre Attendant (Current Employee) –  Vancouver, BC3 August 2018
If you're looking for a flexible, easy job, look no further as this place is an ideal position for a student/ person on the go who needs flexibility .....
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4.0
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Stable Positions with Union
Bistro Server (Current Employee) –  Vancouver, BC25 May 2018
Overall a fairly good place to work. Co-workers are encouraged to help each other out and they are understanding of sudden health issues. The biggest downside is the lack of "Additional" staff, meaning if more than 1 person is sick or on vacation, everyone ends up working at least an extra day or two. Recent CEO Change so please disregard my rating of the CEO as we've had him less than a month, although so far he seems pretty good.

Regardless of department, the typical day involves a lot of customer service since this is a private club. The upshot is they veto the members fairly well and have good communication, so the likely-hood of a serious issue with a member is fairly low.

Management is a mixed bag- some are willing to go out of their way to help their employees, other's refuse the advice of people who have worked in the field or department for years. Overall, expect any major improvements to the departments to take a few years.

The hardest part of the job has to be dealing with various pitfalls caused by poor-architecture or penny pinching. Many positions require long standing hours and do not have fatigue mats or chairs. Limited signage allowed throughout the club mean reminding people of the same 3 rules and answering the same 5 questions over and over again, every single day.

On the upside, it's a family place, so If you like kids, there are always a few who'll decide you're the best thing since sliced bread and come to you for advice and help. It helps break up the day.
Pros
Christmas Bonuses, Full-Timers have health benefits, Most departments have additional perks, once past probation the job security is great
Cons
No additional Staff, No Part-time health benefits, Base perks tend to be under industry standard, no advancement.
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5.0
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Great Team
Fitness Centre Coordinator (Current Employee) –  Vancouver, BC9 February 2017
Working at the club is such an incredible experience. The management and staff are fantastic. Their work ethic and customer service is flawless. And then we have the members who are the kindest, most generous people you could ever meet. Working here is and has been the most rewarding position ive had.
Pros
Members, Staff, Facilities
Cons
Benefits, Title Structure, Room to move up
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4.0
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Great for students
Server (Current Employee) –  Vancouver, BC9 January 2017
Management is fantastic at providing work/life balance. Management really goes above and beyond to attend to employee needs. This investment is reflected in employees' efforts as well.
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3.0
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receptionist
Receptionist (Former Employee) –  Vancouver, BC22 December 2016
it was okay. not bad job. you answer calls and book appointments for members. hardest part would be trying to memorized everything in the first couple training days.
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Overall rating

4.1
Based on 7 reviews
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Ratings by category

4.7Work/Life Balance
3.5Salary/Benefits
3.6Job Security/Advancement
4.5Management
4.2Culture

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