The volunteers were such a great part of how the store was run.
Assistant Manager (Former Employee) – Vancouver, BC – 31 August 2012
A typical day was filled with many projects. I took care of emails coming in and opening the store to the customers. Customer service was our main focus. I learned a lot about Fair Trade. I was completely inspired by the artisans work, all done by hand. We were there to help the developing countries. It was an amazing experience to be apart of. My manager was always there to support us on the floor. Great attitude. Very smart woman. My co-workers were all volunteers. They were amazing to work with. Everyday was a new day. I helped them to learn about the products and the countries where the artisan were from. Teaching them our mission. They also taught me quite a bit as well about the counrties where they were from. Our store was very multicultural which I enjoyed. They hardest part of the job was putting the schedule together. Being that everybody was a volunteer. It was sometimes difficult to fill shifts becuase they had other jobs as well. All the shifts were filled with patience and help from others, including myself. The most enjoyable part of the job was the sales. I enjoyed helping people to buy. It was Fair Trade products. So the feeling of helping so many people in one sale felt amazing. The customer, the story of the artisan and the country. I enjoyed selling the coffee and chocolate. To support Fair Trade is so important for the future.
i had the opportunity to sell the products at festivals, outside of the store.