Great mission, poor execution.
Key Holder (Former Employee) – Calgary, AB – 28 February 2017
A wonderful place to work but suffered from mismanagement. The customers were wonderful and you could feel good about helping people all over the world and the day-to-day was nice. Free coffee and good training. However it was managed by a board of volunteers who had a disconnect in their understanding of the needs of the retail environment and employees. For example working a 10 hour shift alone and no budget for advertising. Job security is also lacking as they have no problem laying people off without warning.
Helping marginalised artisans around the world.
Working under volunteers with no knowledge of retail.