TELUS International
Happiness score is 67 out of 100
3.7 out of 5 stars.
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Working at TELUS International: Employee Reviews

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Canada52 reviews

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3.6Work-life balance

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Great place to work at

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The job is pretty straightforward although it might seem like a scam at first. The pay is decent for the task. Low interaction between employees. Overall it’s a nice experience!
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Very dynamic work atmosphere Supportive managementPerfect team workFlex work shiftsTraining opportunitiesInteractional managmentVariuse opportunites for growing
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Insights into TELUS International

Based on 39 survey responses
What people like
  • Inclusive work environment
  • Clear sense of purpose
  • Time and location flexibility
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • Trust in colleagues

Boring and Repetiive

Boring and Repetitive tasks and not very clear guidelines established on how t rate them. I did not get an single task for more then 3-4 months at a time
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Productive and resourful

The morale of the staff is great to work in. They are making changes within the company to benefit the employees. Job security is a huge deal.The staff has a lot of knowledge to assist you with your job. Management has been good to their staff. It is run in a professional manner. Highly recommend joining the team.
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Intelligence AI, almost no work available

It was supposed to be a flexible job that you can do anytime but there is work available only on specific times and if you don't do it right away, someone else will do it in one hour and there there would be nothing left for you. Nobody replies your emails to get more information.


supposed to be flexible


almost no work available
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Very inconsistent work

In the beginning, there are a lot of tasks for you to complete. After a few months, they become consistently less and less. Also, there is no set schedule for you to build your daily workday around. The timeslots where tasks become available are unpredictable so it becomes impossible for you to take this as anything more than casual work.


Work from home and flexible.


Very Inconsistent and low paying
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Great company to work for

Telus Intl is a great company to work for, great culture and work life balance. 100% remote working from home with a flexible schedule and enjoyable tasks.




Not enough tasks
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productive work place and happening environment

I work night shifts , and work as a sales associate , had experience in retaining and joining new customers , outbound sales where it important to hold the customer and gaining the trust , Best part is the sale, when you achieve your goal
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Company went downhill after 2015

Extremely toxic environment that would have been otherwise the best place to work at (thanks to its employees) if it weren't for sneaky management trying to sink its employees at every chance they get. Way too much office politics going on behind the scenes while managers give you a fake smile. No matter how hard you work and get recognized, if you dream of advancing your career here, you can forget about it unless you are willing to become a bobble head yes man/woman.
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Low tasks with low pay

Task volume was okay for the first two months but after that it was terrible. The system's judgment was questionable and causes the false disqualification.




Small tasks/pay
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Great place to work but pay is much less than market.

Great place to work, good work culture and work-life balance. however they say - they pay 85% of market standard, which I believe much lower. home-office work culture.
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No work available

I have been hired as an Internet Safety Evaluator and I was told to start urgently, but there are never any tasks available. And since it's paid per time spent on task, I expect my first monthly pay to be of about 20$...Length admission process and training for crumbs.
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Good working environment

Its a good place to work with respect to supporting colleagues and manager. Salary is ok but not competitive to the job market. Future aspirations are asked for but no steps take. Towards the same.
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Work is flexible but work is not engaging or interesting

Job is very flexible but pay is extremely low. There are some interesting tasks but most of the time the tasks are repetitive and not interesting. Fine for someone who is looking to do something and doesn't mind getting extremely low pay.
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Manque de professionnalisme

Manque de professionnalisme. Manque de considération pour les employés. Mauvaise expérience à telus international Philippines.
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Choose your own hours

Very repetitive boring work, pay is OK, but it's nice that you can work whatever hours you want. Additionally there are no minimum hours and you can work from anywhere.


Work from anywhere


Low Pay
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Flexible, Relaxed

Remote job with different tasks. Relaxed, with a lot of flexibility. AI community jobs provides great options for part time remote options that are good for career development.
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nice place

it was a good comoany for newbie because it is an employee first company, MAke sure to follow the job description when applying here. Everithing was fine, not too much with th
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A Miserable Job

Frequent, unpaid training.They say you have flexibility in your hours, then threaten to terminate you if you don't do the maximum allowable number.Guidelines that are incomplete, contradictory, and clearly written by someone whose first language was not English.No raises. Ever.
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Exciting work but slow to promote

Great experience building and lots of autonomy in role. Not enough recognition via promotion and pay raises. Coworkers are great, very collaborative and helpful.


Exciting work; lots of autonomy


Slow to promote
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Independent position but the task rates are low

It's a very independent position with little to no interaction with management. Pay is based on task and the rates are low. But you work on your own time and everything is learned by reading.
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Overall rating

Based on 1,811 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.7 out of 5 stars for Culture

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