TELUS Communications Employee Reviews

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awesome place to work
Personal Care Representative (Former Employee) –  Calgary, AB19 January 2018
Never worked is such an awesome company before. The managerial staff and the team that i worked on was one of the best experiences i have ever had. Enjoyed every minute i worked with everyone
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love
Customer Service Representative (Former Employee) –  Toronto, ON18 January 2018
every morning started off with a serial count of inventory, then you would return missed calls from the previous evening, recieve stock and enter it in to the system, sell phones, accesories, and insurance to the customer. handle repairs and trouble shooting. and complete your paper work for the day and head home.

the manager and co-workers were great fun and easy to get along with. the hardest part of the job was probably dealing with upset customers (irate customers sometimes). the most enjoyable part of the job was find the right product and plan for a customer and seeing them walk away happy.
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Competitive
Telemarketer (Former Employee) –  Nanaimo, BC18 January 2018
Enjoyed working here. Telemarketing sales that kept you busy and made for fast moving day. Enjoyed the opportunity to be competitive and recognized for sales
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great pay and benefits but extremely corporate
Soutien technique (Current Employee) –  Montréal, QC17 January 2018
Salary and benefits are great, possibility to work from home. Shifts for the most part are late unless you have over 10 years of seniority. You are treated like a robot with no feelings and just a number. Many jobs are now sent to Telus International, quality of service has decreased and wait times have increased as we are understaffed.
Pros
possibility to work from home for some
Cons
late shifts
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Telus
TEAM MANAGER (Former Employee) –  Prince George, BC16 January 2018
Telus was a great opportunity that enabled me to advance quickly and learn many valuable professional skills which have me in the position I am today.
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Open space and flexible
Project Coordinator (Current Employee) –  Ottawa, ON14 January 2018
The culture of TELUS is great in that you get to work with people all over Canada. Work is flexible and there is an option to work from home if needed.
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Collaborative and Flexible work environment
Business Analyst Intern (Former Employee) –  Vancouver, BC12 January 2018
TELUS is a great place to work. A lot is demanded of each team member and a lot of flexibility with teleconferencing and working from home or anywhere in the world.

Team work is highly encouraged and there is a lot of collaboration between different business units to meet the customer needs. People are very helpful and approachable from different departments.

It is difficult to impress people and show off your individual contribution however when you do impress and achieve beyond expectation , TELUS encourages a culture of high reward and recognition for your hard work.
Pros
High employee engagement
Cons
Intense competition and stakes are high when you make mistakes
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Very Tech focused workplace
Quality Assurance Analyst (Former Employee) –  Toronto, ON12 January 2018
It was a gem working here. Young-professionals dominate the field which leads to creative collaborations. Friendly team members who are always willing to help one another.
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Great workplace, great culture
Account Manager - TELUS Business Solutions East (Former Employee) –  Toronto, ON10 January 2018
Good place to work, great people and culture. Good opportunities to progress and grow a career. Management is good, work life balance is good. Need to be more competitive in terms of pricing.
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good knowelege
Sales Associate (Current Employee) –  Airdrie, AB10 January 2018
Loved the different options and opportunity's and the wide selection of job dutys to be learned and completed. Great staff and management. Taught me great patients and client care skills.
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fun place
Telecommunications Technician (Former Employee) –  Brooks, AB10 January 2018
great company to work for , but not so good if you are a contractor . mangers and coworkers are helpful and always willing to help you no matter what..
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Great place to work, micromanaging from upper management
Communication Technician (Current Employee) –  Calgary, AB8 January 2018
Great pay and benefits. Company provided vehicle for technicians. Lots of OT available. Management micromanages too much. Managers tell you how to do your job but don't even know how to do the job itself. Great co workers make it hard to leave. TELUS prefer call centre managers over candidates with more relevant working experience in the field.
Pros
company vehicle/phone. Decent wage.
Cons
management.
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good place to work
Revenue Assurance Analyst (Former Employee) –  Toronto, ON5 January 2018
great employer , great attitude, salary less, less increments
great benefits. moving up the ladder difficult
overall very boring after a while. good job security
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Supportive & Fun
Sales Coordinator (Business Sales Support) (Current Employee) –  Toronto, ON4 January 2018
I love working for TELUS; the management team is FANTASTIC.
I have never worked with such an AMAZING team before; my coworkers are supportive; management always has my back and the culture is wonderful!!! The only con is that my position is contracted.
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Not a bad place to work
IT Project Manager (Current Employee) –  Toronto, ON2 January 2018
- Great work life balance in IT teams

- Average IT salary

- Slow advancement and growth

- Colleagues are great

- Management is political and doesn't want to help much with decision making
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A Great place to work
Service Technician (Current Employee) –  Edmonton, AB2 January 2018
A great place to work; team members are excellent and got the team work attitude. All technicians are helping to each other. Excellent crew, fun place to be. All the necessary tools are provided to make our job easier.
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great easy going team
NMC Surveillance Specialist- Switching (Current Employee) –  Markham, ON27 December 2017
nice place to work, but pay need a major upgrade. Management is really easy going. Their bonuses depend on it. The employees are all easy to get along with.
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hard working
Door to Door Sales & Marketing (Current Employee) –  Vancouver, BC27 December 2017
Need strong personality and patient
Leader ship skill
Good customer services
Hard working team
Create success full relation ship with customers
the growth with in the company
Pros
free coffe
Cons
short brake
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Telus
Wireless Consultant and Sales (Former Employee) –  Toronto, ON22 December 2017
One of the best company's to work for. you can start a great future here, staff are great, management is great and benefits are good. no complaints towards this company
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Excellent team
Fraud Analyst/Business analyst -II (Contract) (Current Employee) –  Ontario19 December 2017
Fraud Management Team deals with the Equifax,Trans Union,E-form referrals. Mainly Wireless and Wire line Frauds.
I am into Fraud Investigation w.r.t sub frauds and Breaches.
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Overall rating

4.0
Based on 1,034 reviews
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Ratings by category

3.8Work/Life Balance
3.9Salary/Benefits
3.5Job Security/Advancement
3.6Management
3.9Culture