TELUS Communications Employee Reviews

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Collaborative and Flexible work environment
Business Analyst Intern (Former Employee) –  Vancouver, BC12 January 2018
TELUS is a great place to work. A lot is demanded of each team member and a lot of flexibility with teleconferencing and working from home or anywhere in the world.

Team work is highly encouraged and there is a lot of collaboration between different business units to meet the customer needs. People are very helpful and approachable from different departments.

It is difficult to impress people and show off your individual contribution however when you do impress and achieve beyond expectation , TELUS encourages a culture of high reward and recognition for your hard work.
Pros
High employee engagement
Cons
Intense competition and stakes are high when you make mistakes
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Very Tech focused workplace
Quality Assurance Analyst (Former Employee) –  Toronto, ON12 January 2018
It was a gem working here. Young-professionals dominate the field which leads to creative collaborations. Friendly team members who are always willing to help one another.
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Great workplace, great culture
Account Manager - TELUS Business Solutions East (Former Employee) –  Toronto, ON10 January 2018
Good place to work, great people and culture. Good opportunities to progress and grow a career. Management is good, work life balance is good. Need to be more competitive in terms of pricing.
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good knowelege
Sales Associate (Current Employee) –  Airdrie, AB10 January 2018
Loved the different options and opportunity's and the wide selection of job dutys to be learned and completed. Great staff and management. Taught me great patients and client care skills.
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fun place
Telecommunications Technician (Former Employee) –  Brooks, AB10 January 2018
great company to work for , but not so good if you are a contractor . mangers and coworkers are helpful and always willing to help you no matter what..
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Great place to work, micromanaging from upper management
Communication Technician (Current Employee) –  Calgary, AB8 January 2018
Great pay and benefits. Company provided vehicle for technicians. Lots of OT available. Management micromanages too much. Managers tell you how to do your job but don't even know how to do the job itself. Great co workers make it hard to leave. TELUS prefer call centre managers over candidates with more relevant working experience in the field.
Pros
company vehicle/phone. Decent wage.
Cons
management.
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good place to work
Revenue Assurance Analyst (Former Employee) –  Toronto, ON5 January 2018
great employer , great attitude, salary less, less increments
great benefits. moving up the ladder difficult
overall very boring after a while. good job security
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Supportive & Fun
Sales Coordinator (Business Sales Support) (Current Employee) –  Toronto, ON4 January 2018
I love working for TELUS; the management team is FANTASTIC.
I have never worked with such an AMAZING team before; my coworkers are supportive; management always has my back and the culture is wonderful!!! The only con is that my position is contracted.
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Not a bad place to work
IT Project Manager (Current Employee) –  Toronto, ON2 January 2018
- Great work life balance in IT teams

- Average IT salary

- Slow advancement and growth

- Colleagues are great

- Management is political and doesn't want to help much with decision making
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A Great place to work
Service Technician (Current Employee) –  Edmonton, AB2 January 2018
A great place to work; team members are excellent and got the team work attitude. All technicians are helping to each other. Excellent crew, fun place to be. All the necessary tools are provided to make our job easier.
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great easy going team
NMC Surveillance Specialist- Switching (Current Employee) –  Markham, ON27 December 2017
nice place to work, but pay need a major upgrade. Management is really easy going. Their bonuses depend on it. The employees are all easy to get along with.
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hard working
Door to Door Sales & Marketing (Current Employee) –  Vancouver, BC27 December 2017
Need strong personality and patient
Leader ship skill
Good customer services
Hard working team
Create success full relation ship with customers
the growth with in the company
Pros
free coffe
Cons
short brake
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Telus
Wireless Consultant and Sales (Former Employee) –  Toronto, ON22 December 2017
One of the best company's to work for. you can start a great future here, staff are great, management is great and benefits are good. no complaints towards this company
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Excellent team
Fraud Analyst/Business analyst -II (Contract) (Current Employee) –  Ontario19 December 2017
Fraud Management Team deals with the Equifax,Trans Union,E-form referrals. Mainly Wireless and Wire line Frauds.
I am into Fraud Investigation w.r.t sub frauds and Breaches.
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Great management and team
Project Manager II (Former Employee) –  Toronto, ON17 December 2017
Spent some time at TELUS and can say that the teams are dedicated, hard working. Management makes an effort to reward good performers. Very respectful environment.
Pros
Management makes an effort to reward good performers. Very respectful environment.
Cons
slow onboarding
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Wow
Représentant principal des ventes (Former Employee) –  Saint-Jérôme, QC17 December 2017
Meilleur emploi qu'on puisse avoir.
Les journées sont agréables en magasins,
les avantages sociaux sont excellents
programmes pour employés avantageux
salaire compétitif
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Excellent Starting point for anyone interested in HR Services
BC Provincial Government - HR Admin Coordinator (Current Employee) –  Saanichton, BC15 December 2017
Currently I work as a data entry clerk with TES. My client is the BC Public Service and on a typical day it is my responsibility to ensure request from the client are addressed in a timely manner and deadlines are met. The hardest part of the job is maintaining a competent understanding of BC Government legislatures. The work load can be intense at times however the people are positive and very supportive.
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had a nice lunch room
BUSINESS ANALYST - Scheduling Client Operations (Former Employee) –  Scarborough, ON14 December 2017
It's been a long time but I handled budgeting and scheduling for a large part of the call centre. Reviewed the metrics to ensure call volume and staffing were adequate. The hardest part of the job was the forecasting because if a new product launch, then the forecasting would be off by a large margin, so you would always try to forecast higher but not to high. Otherwise the challenges were fun.
Pros
the people
Cons
the salary
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Productive and fun working environment
Sales Representative / Learning Specialist (Current Employee) –  Ajax, ON5 December 2017
Great company to work for, amazing benefits and associates. The corporation strives for customer experience as their number 1 motive. This is one of the best companies I've personally worked for
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Environnement sous pression
Directeur de compte (Former Employee) –  Candiac, QC3 December 2017
J’ai adoré , mais le superviseur n’eta Pas agréable
Pros
500$ de gaz par mois
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Overall rating

4.0
Based on 923 reviews
5 stars
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.9
Job Security/Advancement
3.4
Management
3.6
Culture
3.9