TELUS Communications Employee Reviews

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5.0
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Great company
Sales Representative (Former Employee) –  Ottawa, ON10 December 2018
Great company to work for. The training and workplace environment are top notch. There were great incentives and benefits included in the employment package.
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2.0
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High stress. poor work life balance, no job security.
PM II (Former Employee) –  Vancouver, BC10 December 2018
They give you all the tools you need and the ability to work from home. In the beginning they build you up and give you awards, then they pile the work on to the point you have to put extra time in to finish. Once you are overloaded with work then they start lowering you PVAM score to make you work harder and more efficient. Most layoffs occur in November and they always let you know on a Thursday.
Pros
Good job experiance
Cons
Low pay, no raises.
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5.0
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Fantastic Employer
Customer Care Manager (Current Employee) –  Edmonton, AB9 December 2018
Great place to work and build your career. Fantastic starting wage and benefits after probation. Great work environment and a lot of perks available for employees
Pros
Discounts to services, Benefits, Pay
Cons
Shift rotation- open until 9pm
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5.0
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Door to door
Door to door agent (Current Employee) –  Edmonton, AB8 December 2018
Decent job money depends on how you wanna work if you give 100 percent you make between 1000 to 1500 a week. I think you can make that much money somewhere else for door to door agent.
Pros
Free travel
Cons
No hourly wage
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3.0
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It could be better management
RF Engineer In-Building (Former Employee) –  Vancouver, BC4 December 2018
Many things to be still improved internally, especially after directors and/or managers are changed. No great career development opportunities as it was in the past.
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5.0
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Absences
Client Business Analyst II (Former Employee) –  Toronto, ON3 December 2018
Hardest part of the job is being micro managed due to lost productivity for 1-2 minute lates.

I learned to move up within the company, you must adhere to schedule with no lates or absences within 3 month period.
Pros
Free service
Cons
Scheduling due to tenure
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3.0
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Generally a good company to work for
Junior Business Analyst (Former Employee) –  Calgary, AB3 December 2018
I enjoyed my time with this company except when returned to the inbound call centre, where structural upheaval left me with no contacts within the centre and I ended up languishing instead of returning to the software testing projects I had been doing for them.
Pros
Great benefits
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3.0
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Culture of Excellence
DIRECTOR, Corporate Development (Current Employee) –  Burnaby, BC30 November 2018
Great company to work for. Good compensation and benefits. Work/life balance becoming challenging as the both the company and industry evolve. Next few years may be challenging for the company and the industry.
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5.0
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excellent work place.
Installation Technician (Former Employee) –  Calgary, AB30 November 2018
Fun and exciting place to work with always willing to assist. co workers. I have been in this industry for a while now so nothing seems to be too difficult now.
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4.0
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Good workplace for work
TECHNOLOGY STRATEGY SPECIALIST (Former Employee) –  Montréal, QC29 November 2018
Telus offers a good place for work as well a good balance between work and life balance. The flexible workstyle accommodates Telus team member. Work always is changing and responsibility are shifted between teams and department. A lot of tools to use during the work days and you need to accommodate every ask. Workload is high and you need to spend extra hours if you need to deliver all requests.
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4.0
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Great.
Loyalty & Retention Specialist - Head Office (Former Employee) –  Scarborough, ON26 November 2018
Great company.
Great work life balance
Call volume can be challenging
diverse clientele
Stuffy workplace culture.
Great job!
Job is unionized, average job security.
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3.0
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Work life balance is there but no job security
Senior Marketing and Communication Specialist (Current Employee) –  Toronto, ON25 November 2018
Majority of jobs are contract and no job security. Mismanaged teams, silo work structure, and no on-boarding for contract employees. The company is good but at the end of the day the teams are not the reflection of the value the company wants to portray.
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5.0
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Great environment
BILINGUAL AGENT (Former Employee) –  Calgary, AB20 November 2018
Telus was an awesome company to work for. They have guiding principles that shape the organization's culture which makes it an extremely pleasant place to work.
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5.0
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Great place to wokr
Logistics Analyst (Former Employee) –  Toronto, ON19 November 2018
Friendly warm environment. Employees are seen and treated as human beings. Great benefits. Schedules can be tough as a start but seniority is gained quickly.
Pros
Confidential
Cons
Confidential
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1.0
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Strong work/life balance
Customer Implementation Manager III (Former Employee) –  Ottawa, ON15 November 2018
TELUS provides a strong work / life balance, promoting telecommuting, while at the same time provides their employees with the necessary tools to advance. This and their strong community involvement make them and ideal organization to be part of.
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3.0
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Okay
SALES REPRESENITIVE (Former Employee) –  Telus13 November 2018
Very warm environment but not enough help. Workers were a lot of fun as they were very unique. Made me feel welcomed and never judged. Didnt get much help from my boss team
Pros
Work started at 10 am
Cons
Long hours
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4.0
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Great place
CLIENT DIRECTOR (Former Employee) –  Toronto, ON12 November 2018
Telus is a wonderful company full of great people. It's huge and easy to get lost in, but if you can find your way it's very rewarding. I would do it all again.
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5.0
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Meilleur employeur en 2018
Analyste, Support-clients (Vente & Marketing) (Current Employee) –  A domicile10 November 2018
TELUS est une entreprise où environnement fait preuve de transparence.et où chacun des membre compte.
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1.0
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no work life balance
Client Account Management Representative (Former Employee) –  Barrie, ON5 November 2018
no work life balance at all seniority means nothing unless you have been there more than 15 years. if you like working all holidays and weekends then this is the place for you
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4.0
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facile de gérer vie travail et famille
Coordonnatrice Bureau Administratif (Former Employee) –  Saint-Laurent, QC4 November 2018
La possibilité de travailler de la maison est très apprécié et est offert chez TELUS. Malheureusement, il y a eu plusieurs changements au niveau de l'administration au cours des dernières années ce qui a beaucoup modifié l'esprit d'équipe et la motivation. Plusieurs départs volontaires ont été offert au cours des dernières années, ce qui a rendu les employés incertains de leurs postes au sein de l'entreprise.
Pros
travail maison
Cons
beaucoup de changements au niveau administratif
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Overall rating

4.0
Based on 1,157 reviews
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3.8Work/Life Balance
3.9Salary/Benefits
3.5Job Security/Advancement
3.6Management
3.9Culture