TELUS Communications
Get weekly updates, new jobs, and reviews

Interviews at TELUS Communications

Here’s what others thought about the interview process at TELUS Communications.
Interview experience
Based on 391 interviews
Favourable
Interview difficulty
Based on 385 interviews
Medium
Interview process length
Based on 377 interviews
About a week

Interview process at TELUS Communications

Overview experience
Poor
Excellent
Easy
Difficult
Interview process length
About a week
27%
About two weeks
25%
About a month
20%
More than one month
16%
About a day or two
12%
Most reported steps
On-site interview
77%
Phone call/screening
76%
Background check
59%
Problem solving exercises
37%
Written test
33%
Least reported steps
Drug test
3%
Other
2%
They have no interview
0%

What candidates say about the interview process at TELUS Communications

  • Simple and easy
    Shared on 21 May 2019
  • Simple and uderstanding
    Shared on 21 May 2019
  • Simple, easy, used standarded scripted questions.
    Shared on 10 December 2018 - PM II - Vancouver, BC

Interview questions at TELUS Communications

Commonly asked questions, as reported by candidates

  • How I handled stressful situations with clients
    How to deal with irate people

    Why I choose TELUS

    Teamwork
    Shared on 12 March 2019 - Senior Customer Service Representative, - Toronto, ON
  • Why do we hire you?
    What can you add to the company?

    How'd you see yourself after 5 years?
    Shared on 21 January 2019 - Sales Associate Executive - Philippines
  • A call scenario was given and how I would handle it.
    Telephone etiquette was very important.

    Listen and paraphrasing was vital.

    Must have a top-notch followup system

    Call backs and Client resolutio…
    Shared on 17 January 2019 - Product Care Specialist - Toronto, ON
Interview tips at TELUS Communications
Dress code for the interview
  • Business casual (e.g. dress slacks)59%
  • Formal (business suit)27%
  • Casual (t-shirt and jeans)8%
  • They didn’t have a dress code5%
  • Special outfit (e.g. protective gear)1%
What advice do candidates give for interviewing at TELUS Communications
  • Just be conversational, be yourself, don't be shy and the most important thing just leave everything as normal as you can be
    Shared on 21 January 2019 - Sales Associate Executive - Philippines
The first interview at TELUS Communications
How candidates got an interview
  • Employee referral35%
  • Other online job site25%
  • Other13%
  • Recruiter contacted me11%
  • Through Indeed8%
How candidates received their first interview at TELUS Communications
  • J'ai été contacté par indeed après avoir postulé sur un poste. Contacté en premier lieu par téléphone par RH TELUS
    Shared on 6 February 2020 - Analyste affaires - Montréal, QC
  • One on one with the HR manager
    Shared on 17 January 2019 - Product Care Specialist - Toronto, ON
  • TELUS acquired the company I previously worked for.
    Shared on 15 November 2018 - Customer Implementation Manager III - Ottawa, ON
Claimed Profile
TELUS Communications interviews by job title