TELUS Communications
3.9 out of 5 stars.
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Interviews at TELUS Communications

Here’s what others thought about the interview process at TELUS Communications.
Interview experience
Based on 508 interviews
Favourable
Interview difficulty
Based on 488 interviews
Medium
Interview process length
Based on 476 interviews
About a week

Interview process at TELUS Communications

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 7.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 6.

Interview process length
About a week
26%
About two weeks
24%
About a month
20%
More than one month
17%
About a day or two
13%
Most reported steps
On-site interview
74%
Phone call/screening
74%
Background check
57%
Problem solving exercises
36%
Written test
32%
Least reported steps
Other
4%
Drug test
3%
They have no interview
0%

What candidates say about the interview process at TELUS Communications

  • Simple and easy
    Shared on 21 May 2019
  • Simple and uderstanding
    Shared on 21 May 2019
  • Simple, easy, used standarded scripted questions.
    Shared on 10 December 2018 - PM II - Vancouver, BC

Interview questions at TELUS Communications

Commonly asked questions, as reported by candidates

  • How I handled stressful situations with clientsHow to deal with irate peopleWhy I choose TELUSTeamwork
    Shared on 12 March 2019 - Senior Customer Service Representative, - Toronto, ON
  • Why do we hire you?What can you add to the company?How'd you see yourself after 5 years?
    Shared on 21 January 2019 - Sales Associate Executive - Philippines
  • A call scenario was given and how I would handle it.Telephone etiquette was very important. Listen and paraphrasing was vital. Must have a top-notch followup systemCall backs and Client resolutio…
    Shared on 17 January 2019 - Product Care Specialist - Toronto, ON

Interview tips at TELUS Communications

Dress code for the interview
  • Business casual (e.g. dress slacks)59%
  • Formal (business suit)25%
  • Casual (t-shirt and jeans)8%
  • They didn’t have a dress code7%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at TELUS Communications

  • Yes is always the right answer
    Shared on 19 June 2021 - Network Technician - Edmonton, AB
  • Just be conversational, be yourself, don't be shy and the most important thing just leave everything as normal as you can be
    Shared on 21 January 2019 - Sales Associate Executive - Philippines

The first interview at TELUS Communications

How candidates got an interview
  • Employee referral28%
  • Other online job site21%
  • Recruiter contacted me13%
  • Other13%
  • Through Indeed12%

How candidates received their first interview at TELUS Communications

  • J'ai Ă©tĂ© contactĂ© par indeed après avoir postulĂ© sur un poste. ContactĂ© en premier lieu par tĂ©lĂ©phone par RH TELUS
    Shared on 6 February 2020 - Analyste affaires - Montréal, QC
  • One on one with the HR manager
    Shared on 17 January 2019 - Product Care Specialist - Toronto, ON
  • TELUS acquired the company I previously worked for.
    Shared on 15 November 2018 - Customer Implementation Manager III - Ottawa, ON