How I handled stressful situations with clients
How to deal with irate people
Why I choose TELUS
Why do we hire you?
What can you add to the company?
How'd you see yourself after 5 years?
A call scenario was given and how I would handle it.
Telephone etiquette was very important.
Listen and paraphrasing was vital.
Must have a top-notch followup system
Call backs and Client resolutions done in a timely manner
Alot about customer experience.
If you had an issue with a coworker what would you do?
- What is the overall interview experience at TELUS Communications like?Learn more about interviews at TELUS Communications
They have a STAR format for interview questions. You give a situation, what you personally did in that situation and what the result was of your actions.
When is it ok to be late?