TELUS Communications
Happiness score is 61 out of 100
4.0 out of 5 stars.
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TELUS Communications Careers and Employment

Work happiness
Scores based on about 29 responses to Indeed's survey on work happiness
61
Work Happiness Score
Average
Do people feel happy at work most of the time?
74
Achievement
Above average
Do people feel they are achieving most of their goals at work?
72
Compensation
Above average
Do people feel that they are paid fairly for their work?

About the company

  • CEO
    Darren Entwistle
  • Founded
    1998
  • Company size
    more than 10,000
  • Revenue
    more than $10B (CAD)
  • Industry
    Telecommunications
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Jobs

We were not able to detect your location. You can browse through the 508 job TELUS Communications has to offer

Full-time
QA Lead - TELUS Digital

Vancouver, BC

4 hours ago

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Full-time
Team Manager – Service

Quebec City, QC

10 hours ago

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Full-time
Product Manager Biometrics Authentication

Canada

10 hours ago

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Permanent, Part-time
TELUS Sales Representative - Belleville (Quinte Mall - Part Time)

Belleville, ON

Easily apply

6 hours ago

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Temporary, Full-time, Contract
Sr. Backend Developer

Vancouver, BC

$70 - $75 an hour
Easily apply
Urgently hiring

8 hours ago

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Full-time
Security Sales Professional (Duncan, BC)

British Columbia

10 hours ago

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Temporary, Full-time, Contract
Bilingual Tester

Toronto, ON

$65 - $70 an hour
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Urgently hiring

7 hours ago

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Full-time
Full Time Sales Representative (TELUS & Koodo Stores) | Calgary & Area, AB

Calgary, AB

16 hours ago

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Full-time
Product Specialist, TELUS Consumer Pricing

Toronto, ON

16 hours ago

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Full-time
Process Improvement Consultant

Vancouver, BC

16 hours ago

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Full-time
Project Manager – Mental Health

Montréal, QC

16 hours ago

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Full-time
Security Consultant – R&D DevOps

Canada

16 hours ago

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Full-time
Sales Specialist

Montréal, QC

16 hours ago

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Temporary, Contract
Sr. Content Strategist - Home Solutions

British Columbia

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14 hours ago

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Temporary, Contract
Content Strategist - Home Solutions

British Columbia

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14 hours ago

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Temporary, Full-time, Contract
Outbound Sales Representative

Mississauga, ON

$14.50 - $15.00 an hour
Easily apply

1 day ago

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Temporary, Contract
Senior Full Stack Developer

Toronto, ON

Easily apply

2 days ago

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Part-time
Sales Representative | Trinity Common, Brampton, ON

Brampton, ON

3 days ago

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Full-time
Executive Assistant - TELUS Health

Montréal, QC

3 days ago

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Full-time
Intermediate Content & Onboarding Specialist - TELUS Digital

Toronto, ON

3 days ago

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There are 508 jobs at TELUS Communications
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Browse jobs by category

Sales

137 jobs

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Salaries

Salary estimated from 690 employees, users, and past and present job advertisements on Indeed.

Popular Roles

Service Technician
$24.67 per hour
Sales Representative
$22.05 per hour
Représentant
$11.25 per hour

Sales

Sales Representative
$22.05 per hour
Représentant
$11.25 per hour
Sales Associate
$43,438 per year

Installation & Maintenance

Service Technician
$24.67 per hour
Telecommunications Technician
$22.92 per hour
Technician
$48,883 per year

Customer Service

Customer Service Representative
$18.02 per hour
Call Center Representative
$20.15 per hour
Call Center Representative
$22.91 per hour
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Rating overview

Rating is calculated based on 1.8K reviews and is evolving.

3.9120174.0220183.8820193.6320202.002021

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Work-life Balance

Reviews

Sr Business System Analyst in Toronto, ON
on 21 February 2021
Great place to work but not competitive pay
Telus is focus on work life balance. It's a place where they do care about this value. The opportunity cost is that salary is not very competitive. I guess the trade off is that if you want top dollars then you will have to work on high stress job. I would recommend working at Telus if you want a relax family friendly environment but salary might but be as competitive. (This could have been specific to my department /group)
Front-end lacky in Calgary, AB
on 1 February 2021
Doesn't know what they are doing
The company is a bureaucratic nightmare and when you have an issue don't expect help, contact HR and see if anyone gets back to you or figure it out through their internal websites. Management is only out for their own jobs, they don't care about front-line staff and they understand staff will either be soon replaced, quit, be fired, or burn out so there is no effort made to keep them. The work from home during Covid is a mess, equipment is low end and does not do the job. My advice if you get a job, buy your own headset, keyboard and mouse because what they send is junk. Consider why they are always hiring, even now when no one is, must be people leaving due to the stress or why leave a job when few are out there? If there were more jobs in the market I would be looking for a way out. Worst decision I ever made to work here
CAM AGENT/ CLIENT CARE in Burnaby, BC
on 28 January 2021
Good place to work but Customers made it not worth it
I enjoyed working there, mainly worked from home so I was in charge of my own progress and work! Only issue was the customers and how they treat you. There is a certain level of expectation that is given and must be met which can be hard when customers are set on things going their way never mind policy.
I & R Field service Technician in Surrey, BC
on 28 January 2021
Telus doesn't have work anymore.
Telus communication doesn't have a jobs for technician. Now their sales team is not performing so, telus wants technicians to do sales in customer homes. After covid new policies are in place and rules are very very strict. There are 10 matrix like gps arrival ( on time cx home), kit test ( cx service check), insider test( go to cx all the rooms and check for signal level in covid), they say "mention in commeents if you why you didn't run that test". When test fail your matrix goes down and theu kick you out of company and you can't come back. It was very stressful when they had work but now they don't so, we are not getting paid.... please don't take jobs.
Business Analyst in Toronto, ON
on 24 January 2021
Culture is good on paper, terrible in practice
I worked at TELUS a bit over 9 years before I had enough of how this business was running. The company presents itself as the best paying company and amongst the top 10 employers in Canada. There are definitely good managers here who care about their people, but they also work with limited resources and monstrous workloads. I kept hearing “We need to do more with less”, and my responsibilities kept growing I was working 12 hours a day and doing the work of 3:people. I went through 3 major reorganizations in 9 years; this is a very instable ground for a career. I saw talented people being packaged for a so called “efficiency” measure while the company results were actually good versus their competitors. I thought working for the “health” department would offer me outstanding benefits. Shortly after I joined this company, the benefits dropped and worsened every year. Call centres employees sounded like getting way more benefits than professional management employees. I went through salary freezes, budget cuts, shameful bonuses cuts... It was just awful!Back to the “culture”; there’s this employees yearly satisfaction survey that apparently determines the employees engagement level. This survey is a big joke. First it becomes a competition between directors and above on who’s team will have a better score. Second, you are told in plain language that there will be consequences if you don’t have a good score. This survey and how it is done brings all the values of this business down the drain.I really had enough of it all and went to their competitor. It was the best decision of my life.
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Questions and answers

People have asked 75 questions about working at TELUS Communications. See the answers, explore popular topics, and discover unique insights from TELUS Communications employees.

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Interview insights

Insights from 474 Indeed users who have interviewed with TELUS Communications within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Interview questions

How I handled stressful situations with clients How to deal with irate people Why I choose TELUS Teamwork

Shared on 12 March 2019

Why do we hire you? What can you add to the company? How'd you see yourself after 5 years?

Shared on 21 January 2019

A call scenario was given and how I would handle it. Telephone etiquette was very important. Listen and paraphrasing was vital. Must have a top-notch followup system Call backs and Client resolutions done in a timely manner

Shared on 17 January 2019
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