Telus
Happiness score is 56 out of 100
3.9 out of 5 stars.
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Telus

Telus Employee Review

Same as all most corp first line jobs

You good until your not. Fired all managers at once. Treated workers like numbers. They dig deep when they want to find a way to fire you. It was an okay place. Decent benefits and pay at the time

Ratings by category

1.0 out of 5 stars for Work/Life Balance
2.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
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Similar reviews

Same location

Great Experience

Working for TELUS Mobility was a great experience. As long as you like dealing with customers, and fixing issues, then you'll be right at home. Like any call center environment you will have stats to maintain each month. There will be irrate clients which is what I really hated, but it's unavoidable, people will be upset from time to time.

Pros

Great pay

Cons

Meeting monthly statistics
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Same location

Great place as long as you have a great manager

Telus is an amazing place to work, However depending on the manager that you have. That’s what your success relies on. They hire internally a lot, and sometimes you can deal with managers that don’t do third jobs and leave the job and the work on the rep.
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Same location

Great benefits

Great place to work. Great benefits. Calls can be stressful and management monitors calls. Great culture but the work life balance is non existent.

Pros

Good pay and bonuses

Cons

Work life balance
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Overall rating

Based on 1,987 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.8 out of 5 stars for Culture

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  • Telus
  • Employee reviews
  • Same as all most corp first line jobs