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What questions did they ask during your interview at Telus?

7 answers

  • How I handled stressful situations with clients
    How to deal with irate people

    Why I choose TELUS


  • Why do we hire you?
    What can you add to the company?

    How'd you see yourself after 5 years?

  • A call scenario was given and how I would handle it.
    Telephone etiquette was very important.

    Listen and paraphrasing was vital.

    Must have a top-notch followup system

    Call backs and Client resolutions done in a timely manner

  • Alot about customer experience.

  • If you had an issue with a coworker what would you do?

  • They have a STAR format for interview questions. You give a situation, what you personally did in that situation and what the result was of your actions.

  • When is it ok to be late?

Help job seekers learn about the company by being objective and to the point.

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