Happiness score is 54 out of 100
3.9 out of 5 stars.
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Telus Careers and Employment

Work happiness

Scores based on about 305 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Darren Entwistle
    approve of Darren Entwistle's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $12B (CAD)
  • Industry
  • Headquarters
    510 W Georgia St, Vancouv...
  • Link
    Telus website
Learn more


Browse jobs by location

Toronto, ON

249 jobs


Salary estimated from 1.6K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 2K reviews and is evolving.



Manager in Edmonton, AB
on 24 November 2022
Good company, lots of room for movement internally
Telus has always been a good company to work for. Lots of room internally to move around or advance within the corporation. It is just needing to get your foot into the door. But once you are in, it is a company you could work for until retirement.
Customer Service Representative in Canada
on 28 November 2022
Do not recommend
If you really need a job, it could be worse. However, the schedule was awful, no ability to predict when you would be working. Difficult to get a raise. Your hours could fuctuate wildly from 40 hours per week plus OT to 15 hours a week or less. Super angry customers. Not allowed to go to the bathroom outside of your break unless you produce a medical note. Did not like the culture. They do offer great heath benefits though.
Loyalty and Retention Specialist in Prince George, BC
on 28 November 2022
I had a great experience working for Telus
Telus is a great place to work. The pay and benefits is hard to beat! It’s also a unionized job which comes with many benefits. I worked there for 11 years and my only complaint is throughout the years they started offshoring a lot of jobs and the training wasn’t as good for new employees as it once was so there was a lot of damage control. I would recommend Telus as an employer
Technical Support Specialist in Barrie, ON
on 28 November 2022
Great place to work, the people there are wonderful!
The people are wonderful, and that’s why I stayed at the job I hated for 19 years. I am now retired. The job is very stressful and angry customers. Some managers are amazing, soMe are micro managers.
Assistant Manager in Toronto, ON
on 23 November 2022
Fun workplace
Busy workplace, fast paced and can be fun at times. Great hardworking and fun loving cowerkers. Happy hours in summer were fun. But it used to get so busy at times and wouldn't even have time to socialize or even take lunch as a group. But overall, great workplace; highly recommended.

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Questions and answers

People have asked 93 questions about working at Telus. See the answers, explore popular topics, and discover unique insights from Telus employees.

See questions about:

  • Interviews
  • Benefits
  • Hiring Process
  • Salaries
  • Working Hours
  • Working Culture
  • Dress Code
  • Job Opportunities
  • Promotion
  • Working Environment
  • Work from Home
  • Background Check
  • CEO
  • Company Future
  • Part Time Jobs

Interview insights

Insights from 1.1K Indeed users who have interviewed with Telus within the last 5 years.

Favourable experience
Interview is average
Process takes about two weeks

Interview questions

How I handled stressful situations with clients How to deal with irate people Why I choose TELUS Teamwork

Shared on 12 March 2019

Why do we hire you? What can you add to the company? How'd you see yourself after 5 years?

Shared on 21 January 2019

A call scenario was given and how I would handle it. Telephone etiquette was very important. Listen and paraphrasing was vital. Must have a top-notch followup system Call backs and Client resolutions done in a timely manner

Shared on 17 January 2019

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