Happiness score is 59 out of 100
3.9 out of 5 stars.
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Telus Careers and Employment

Work happiness

Scores based on about 71 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Darren Entwistle
    approve of Darren Entwistle's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $12B (CAD)
  • Industry
Learn more


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240 jobs


Salary estimated from 1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.8K reviews and is evolving.



Business Analyst II in Calgary, AB
on 17 November 2021
Very corporate, lots of change, strong values, and great benefits.
Working at TELUS has taught me a lot in terms of my skillset and also how to navigate a highly political, fast-paced environment. While it's progressive in its values, has a flexible work styles program, and offers incredible benefits -- and therefore has been the right employer for me during this period of my life -- I personally have found it too big and too corporate for my taste. The it's a high performing culture and people here seem to have immense reverence for leaders right or wrong, which is not the culture for everyone. A lot of TELUS team members are "lifers", largely because of the benefits and the opportunity to move onto new roles. The titles are confusing... for example, "Business Analyst II" is a hierarchical level and the job title on your offer letter, but your email signature would read otherwise (e.g. Project Manager, Culture and Engagement Manager, Executive Assistant, etc.)
Team Manager - FFH Client Care in British Columbia
on 25 November 2021
Great benefits
Great place to work! I enjoyed most of my time there. Would love to work for them again someday. I miss many of my peers and employees. Good pay nice benefits and great tools to get the job done.
Sales Associate in Toronto, ON
on 18 November 2021
A relaxed job with the ability to earn a lot.
How much you earn is entirely up to you. Teams are usually very supportive and managers are with in every step of the way to ensure you're meeting your targets.
Telecom Technician in Wainwright, AB
on 18 November 2021
Unclear Expectations
Poor management and unclear expectations. No safety training, and training is very weak. They try to sell off everything to the customer to meet monthly requirements.
Sales Representative in British Columbia
on 7 November 2021
Greedy business.
In 2020, TELUS could have paid all employees 35k more a year and still made $2b+ profit.Instead they slowly cut the pay off their sales reps and other employees and they get everything they can from their customers.A typical big business who only want to make more money from riding the backs of their employees and their customers. I truly believe that this business is only making this world a worse place.

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Questions and answers

People have asked 81 questions about working at Telus. See the answers, explore popular topics, and discover unique insights from Telus employees.

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Interview insights

Insights from 585 Indeed users who have interviewed with Telus within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Interview questions

How I handled stressful situations with clients How to deal with irate people Why I choose TELUS Teamwork

Shared on 12 March 2019

Why do we hire you? What can you add to the company? How'd you see yourself after 5 years?

Shared on 21 January 2019

A call scenario was given and how I would handle it. Telephone etiquette was very important. Listen and paraphrasing was vital. Must have a top-notch followup system Call backs and Client resolutions done in a timely manner

Shared on 17 January 2019
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