Teleperformance Employee Reviews
collections. I used my languages skills as trilingual I speak English, French and Arabic to make the arrangements and convince the clients who have outsanding balances
The organisation is good for learning about and practicing customer service skills, but lacks in providing enough opportunity for growth, creativity, or career progression.
Being a customer service representative is not an easy job and we would like to thank you for being a part of our company. We see to it that we try our best to provide our employees the best experience throughout their stay.
Management have favour for there same background
No room for growth
None negotiable Schdule anywhere from 7am to 1am training is paid
Suggest while in training if get hired look for other jobs and get quite right away this my experience or you will regret this place it’s the worst place they hire lots new immigrants and people who has disabilities real Canadian would never tolerant this work place environment
We are sorry to know you felt that way. We see to it employees are valued, treated equally and respected. Rest assured, this will be dealt with and proper actions will be taken. Kindly share this with us via http://bit.ly/TPHR-newform so that we can conduct an investigation. Thank you.
We are sorry to learn about what happened. We hope you can share this with us via http://bit.ly/TPHR-newform so that we can further investigate and take necessary actions. Thank you.
Thank you for sharing your opinion. Your feedback is very important to us and rest assured that this is noted and will be taken into consideration. All the best and have a nice day!
Thank you for your lovely review. It's great to know that you're enjoying your work and the working environment. Our goal is to keep this company a great place to work. Have a great day ahead!
This place needs a lot of improvement and change of attitude.
Thank you for your review. We will review our compensation package once again to make sure that our employees will be happy about it and make them stay longere here in TP.
We are sorry to know you felt that way. We wanted to make sure that our employees are provided a professional working environment wherein they are valued, standard policies are implemented and great benefits & opportunities are given. If you have any additional feedback, kindly share it with us via to http://bit.ly/TPHR-newform in order for us to review it. Thank you.
very unreliable for payday payments
a day at work consists of being monitored by each team elader as well as having your pockets emptied by security and forced hours
Thank you for your review. We see to it employees are compensated properly while doing their job well. We're sorry we didn't meet your expectations but we wish you all the best for the future! We would like to know more via http://bit.ly/TPHR-newform in order for us to investigate on the matter.
I would not recommend more... working there unless there is no other option. Wish yall good luck. less
Thank you for sharing your detailed review about your experience. We are truly sorry to learn about this and we hope you can share this with us via our Lhttp://bit.ly/TPHR-newform so that we can conduct an investigation and address the issue.
Thank you for bringing this to our attention. We would like to assure you that we do not tolerate these kinds of incidents in TP. Kindly share this to us via http://bit.ly/TPHR-newform so that we can address the issue.
and yet, one morning i go to office as usual...and they call me to HR and tell me im being laid off!!!
We are sorry to learn how management has treated you. Hope you can share this in detail via http://bit.ly/TPHR-newform in order for us to conduct an investigation. Thank you.
Pay is and always will be a major issue at this company, regardless of what level you are, an agent to CCM.
If you have a basic knowledge of how a computer works and average customer service skills, this is the place for you. A typical day for an agent is taking calls and making sure you hit your quality targets and make sure you don't take too long between calls.It's pretty easy to make a bonus on some campaigns, but on those campaigns the bonus isn't much anyway. The supervisors that are lazy and don't do much work stay, the hard working supervisors end up leaving because they realize it's not worth the stress.
Don't worry about getting fired, they are too scared to fire anyone since they have a bad turnover rate.
Thank you for sharing this feedback. Our company aims to provide an inclusive working environment wherein they will feel welcome in the workplace and will have a management team who will guide them at work and boost their skills. However, your experience states otherwise. We are hoping you can share more details via this link - http://bit.ly/TPHR-newform so we can investigate.
We appreciate your feedback and we see to it employees are provided the proper compensation and incentives so that they will be encouraged to work harder. Kindly share your feedback with us at http://bit.ly/TPHR-form. Rest assured, this will be dealt with and proper actions will be taken.
Thank you for your review and letting us know how we are doing. This will help us know what we need to do to improve our service. We hope you can share this with us via http://bit.ly/TPHR-newform so that we can investigate.
overall it was a productive job for me
one more thing the work environment is also very good
Thank you for taking time to write this review. We see to it to equip our employees with enough training and skills so that they can do their job well and provide extraordinary service to their customers. Best regards.
Management is always busy doing meetings with every supervisor on the floor.
As a sale agent, you barely have any options to take control of any situations with customers mostly with refunds, escalations, and case because those are assigned to supervisors or " higher reps" in different departments that you can't get in touch with.
Overall the communication within departments is mediocre which doesn't really help you on the job
We're sorry to learn about your experience. Our goal is to provide a good and comfortable working environment to our employees and for them to receive enough support from their superiors. We also see to it that they receive fair treatment. Your feedback is very alarming and we would love to hear more from you, please send us a feedback via http://bit.ly/TPHR-Form so that we can conduct an investigation.
Thank you for bringing this to our attention. Rest assured that we do not tolerate these types of incident inside our premises. We hope you can share this with us via our http://bit.ly/TPHR-newform so that we can conduct an investigation and address your issues.