Teleperformance Employee Reviews
Review this companyJob Title
All
Location
Canada684 reviews
Sort by
Found 684 reviews matching the searchSee all 31,786 reviews
Insights into Teleperformance
Areas for improvement
- Fair pay for job
- Sense of belonging
- Trust in colleagues
Fun workplace
Digital Marketing Specialist (Current Employee) - Toronto, ON - 11 May 2022
Indeed featured review
The most useful review selected by IndeedThere is a great corporate culture. Colleagues are professionals and kinds. Good benefits in overall, dental and vision is covered. Besides, there are other operational benefits.
Was this review helpful?
Toxic work environment!
Customer service representative (Former Employee) - Toronto, ON - 12 May 2022
One the worst job I have ever had ! They don’t respect the employees and their clients. They pay awfully. Don’t waste your time in this company. They don’t deserve it !
Was this review helpful?
fun workplace
Customer Service Representative (Former Employee) - Montréal, QC - 9 May 2022
v nice company with lots of benefits and pay was good moreover managers cooperated with every team members in the team, Good worklife balance and great compensation
Was this review helpful?
Good for new immigrants
Technical Support Advisor (Former Employee) - Ontario - 6 May 2022
TP hires without prior experience and is a great place to get a steady pay check. Internal promotions common. Scheduled are not always what you want but people who are here for longer get better shifts.
Was this review helpful?
good hours
Seasonal Technical Support Representative (Former Employee) - Newcastle, ON - 4 May 2022
the job offers good hours but benefits don't start until 3+ months in the job and even then a lot of workers had to wait even longer. recommend for easy money, but no room to grow
Pros
hours
Cons
benefits
Was this review helpful?
Suggest but not that good
Sales Specialist (Current Employee) - Remote - 3 May 2022
Work started good but your bonus will be taken off if you get transferred to another campaign. All day you gotta pray that no rude customer call you or else you will be hearing rude customer that does not listen to whatever you got to say
Pros
Wfh
Cons
Rude customers
Was this review helpful?
Company doesnt care
Opera (Current Employee) - Montréal, QC - 30 April 2022
Management is useless. HR is painfully slow. Nobody seems to know what they are doing. Pay is less than minimum wage for supervisors and is expected to work as if we are getting a CEO level pay.
Pros
Work from home
Cons
Pay, treatment
Was this review helpful?
Stressful work experience
Customer Service Representative (Former Employee) - Toronto, ON - 28 April 2022
fast paced and stressful work environment compared to the pay. If placed in a program for a large company such as I was, expect to be overworked and constantly spoken to about efficiency and KPI
Was this review helpful?
Tough place to work at.
Customer Service Representative (Former Employee) - Québec City, QC - 28 April 2022
Supervisors do not support you, weekly assessment scores are terrible. Supervisors do not take time to help with any issues you may have. Support team can be helpful at times but on the weekends and Monday, Tuesday and Wednesday don’t ask for help you will not get it. How people advance and stay with this company is beyond me. Only worked for 6 months and ended up with stomach issues from the stress. Do yourself a favour and keep away.
Was this review helpful?
Decent place to start working especially if you are new in Toronto.
CUSTOMER SERVICE REPRESENTATIVE (Current Employee) - Toronto, ON - 26 April 2022
It is a pretty comfortable place to work and especially for entry level and not very demanding. There are always people ready and willing to help with just about everything.
Was this review helpful?
Official response from Teleperformance
29 April 2022Glad to know that! Thank you for sharing your positive feedback!
Jobs at Teleperformance
Fun place to learn Digital Marketing
Digital Marketing Specialist (Current Employee) - Toronto, ON - 25 April 2022
Good for learning but can do more. Salary is competitive but market can offer better, so for a fresher, it can be a great start. Some task can be removed as they are repetitive in nature.
Was this review helpful?
Official response from Teleperformance
27 April 2022Glad to know that! Thank you for sharing your positive feedback!
High work load for the pay. No
Technical Support Representative (Former Employee) - Toronto, ON - 21 April 2022
the main focus and incentivization is toward covering as many calls as you can with not much consideration to the employees comfort and pace. Work leaves you drained if your program is very fast paced. Companies working with Teleperformance might end the relation suddenly and you are then moved to another department which might not be ideal. two 15 minute breaks + a 30 minute lunch which is pretty bleak. good entry level job where it is not too stressful/difficult to get in but not worth committing to the company if you have better options. Does not follow national and regional holidays and require you to work even on Christmas/new year with Stat pay. Also you might be assigned a shift that is non-negotiable including weekends
Pros
Easy to be hired
Cons
fast paced and tight schedules
Was this review helpful?
Official response from Teleperformance
22 April 2022We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
Productive and fun workplace
Customer Service Representative (Former Employee) - Work from Home - 8 April 2022
Good work from home job, supervisors are very supportive and company puts emphasis on humanitarian efforts which is a good one. Would recommend to friends
Was this review helpful?
Official response from Teleperformance
19 April 2022At TP, each person matters. Everyone is valued. Thank you for your positive review!
Mal géré
Employé (Current Employee) - Montréal, QC - 6 April 2022
L équipe de gestion de la direction de l organisation n est pas au niveau pour gérer une entreprise, elle leur manque beaucoup de savoir. Faire et être , vraiment incroyable on disant qu on est au neuvième siècle waw
Pros
Rien
Cons
Gestion nule
Was this review helpful?
dont work here long term
Samsung Promotion Representative & Sales Agent (Former Employee) - Toronto, ON - 29 March 2022
keep it short term and never something long term. its minimum pay and the management is terrible And another thing to mention it's only good for the experience. You can't make a career in the place because the pay is just far too low. Horrible organization though
Was this review helpful?
Not my type of job
Technical Support (Former Employee) - Ottawa, ON - 24 March 2022
If you like being constantly calling rude people with almost no work/life balance then this is the job for you. I do think the benefits are the only pro to this job.
Pros
Benefits
Cons
Everything else
Was this review helpful?
Official response from Teleperformance
18 April 2022We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
Stressful stressful stressful
Technical Support Representative (Current Employee) - Work from Home - 22 March 2022
If you want to lose hair, weight anf stress constantly while you’re at work, this is the right company for you! Other companies with the same contract have much easy going rules compared to Teleperformance and working here felt like a punishment overall.
Pros
None
Cons
Odd work hours, no overtime, no days off
Was this review helpful?
Official response from Teleperformance
24 March 2022We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
Not good for long term
Customer Service Representative (Former Employee) - Toronto, ON - 21 March 2022
Not good for long term. Great place to start if looking for career in customer service. Gives basic career advancement. You get experience and good knowledge.
Was this review helpful?
Official response from Teleperformance
24 March 2022We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
Horrible place
Emergency Dispatcher (Former Employee) - Montréal, QC - 20 March 2022
I worked here for a few months and they are all rude and liars, They didn't pay me on time and were making excuses, and no one answers you when you ask for help
Pros
nothing
Cons
everything
Was this review helpful?
Official response from Teleperformance
24 March 2022We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
Do not work here.
Customer Service Representative (Former Employee) - Saint John, NB - 19 March 2022
The company will transfer you to a different campaign without notice and the supervisor do not care about you. You're just a number to them they are setting everyone up for failure.
Was this review helpful?
Do not work here. Avoid at all cost
Technical Support Specialist (Former Employee) - Toronto, ON - 14 March 2022
The most disorganized company I have ever worked for. The bad reviews are true, they do not care about their employees at all. You get a chance to learn a lot of technical skills but at the cost of your mental health. The calls are way too many and extremely overwhelming, customers never call about the same problem and you are expected to assist them with issues you’ve never been trained for
Pros
You learn a lot within a short period of time (that’s not always a good thing)
Cons
No flexibility to change your schedule
Was this review helpful?
Official response from Teleperformance
17 March 2022We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
Want to know more about working here?
Ask a question about working or interviewing at Teleperformance. Our community is ready to answer.Ask a QuestionOverall rating
5
9.8K
4
8.3K
3
6.9K
2
3K
1
3.8K
Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture
Compare Teleperformance with
Questions about Teleperformance
- Is the training paid?10 people answered
- What questions did they ask during your interview at Teleperformance?9 people answered
- What are the working hours at Teleperformance?8 people answered
- What is the company culture at Teleperformance?8 people answered
- What is the interview process like at Teleperformance?7 people answered
- Does Teleperformance require background check?7 people answered
- What are the perks offered by Teleperformance?6 people answered
- How long does it take to get hired from start to finish at Teleperformance? What are the steps along…6 people answered
- What should you wear to an interview at Teleperformance?6 people answered
- If you were in charge, what would you do to make Teleperformance a better place to work?9 people answered
Teleperformance Reviews by Job Title
- Companies
- Teleperformance
- Employee reviews