Teleperformance
Happiness score is 53 out of 100
3.6 out of 5 stars.
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Questions and Answers about Teleperformance

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72 questions about working at Teleperformance
Is the training paid?
Asked 2 July 2017
Yes, 3 weeks Classroom-like training and 3 weeks Nesting (mix of classroom and customer facing time) before production (actual work). They are transparent when it comes to hours and pay.
Answered 2 July 2017
Find new leaders that care and talk to us
Answered 4 March 2019
Time schedule is strange to begin with but it's not a real issue.
Answered 11 November 2018
not great. average benefits but eye care is minimal
Answered 14 October 2018
It mostly depends on the campaign they are currently recruiting for. For example, the Apple Campaign will start of as an exam to test your knowledge of iOS, macOS and Windows without prior communication of the expectations. If you pass that test, they proceed with an interview with the recruiter who basically asks questions like, “Why did you choose to apply within this industry?” “How would you handle an irate customer?” - things like that. It is very brief though. If they like you, which is almost always the case because they honestly just need to hire a target number of people within a set time frame (they really don’t care about anything you said in your interview), you’d have a second interview with the Supervisors and/or Managers of that campaign. Honestly, they don’t ask the questions to verify if your answers are good; they just want to see how responsive you are and if you’re fluent in the language they need you to speak. However, I have seen them hire non English speakers multiple times for English-only campaigns just because they need to hire a set number of people.
Answered 19 June 2017
Yes Horrible work life balance exp3ct you tow rol overtime with nothing in benefits. Will never think of working there. They treat you poorly. Ji quit after 3 months
Answered 28 August 2020
Dealing with angry customers and having Workforce Management giving you unfair or unjust critiques.
Answered 25 November 2018
Bright and some advancements possible
Answered 11 November 2018
8h de temps
Answered 2 April 2018
There isn’t really a “culture” per se. You’ll meet wonderful people from different backgrounds, cultures, etc. but you are legitimately viewed as only a number within this company; therefore, you’re easily replaceable.
Answered 13 June 2017
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