oblivious and emotionally insensitive
Customer Service Agent (Former Employee) – St. John's, NL – 3 March 2016
Telelink used to be a great place to work. Things have changed drastically.
The management staff need some guidance on how to manage staff. On a normal day at Telelink, you don't see management anywhere. There is never anyone on the floor available to assist an agent if needed. Management are in meetings or in the kitchen socializing.
Telelink Core Values
Integrity to do what's right- For themselves, not their employees.
Happiness in all we do- Nobody is happy at Telelink except for the CEO's
Dedication to the end- Until they loose another client and you get laid off or fired
Respect is given and earned- Staff are not respected at Telelink.
Take Care of each other- Single mothers barely able to put food on their tables, employee's being harassed by Executive staff members.
The hardest part of the job is staying quiet. If you speak out about something you feel is wrong, you are a trouble maker and are not utilizing their so called "Core Values".
After 3 years employed with Telelink, the most enjoyable part of the position is the 2 days off per week.
scheduling, poor managment skills