Technical Safety BC
3.0 out of 5 stars.
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Not the best place to work

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Their customer service management team was a clique that ran the place to the ground. The director who managed customer service was not a good leader and lots of favoritism was shown to men of the same race and back ground.

Pros

Salary

Cons

Bad management, immature leadership
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Decent pay, good work life balance, , confusing priorities, toxic work culture

The work life balance and pay is reasonable at this company, so if that is your employment priority they are a good choice. However, the leadership does not have a clear plan on organizational priorities, so trying to understand the practical relevance of what you do will be confusing. This contributes to a general frustration among the employees, which has established a very inwardly focused toxic environment. Sadly, there are many great people but poor leadership.

Pros

Good salary, good work life balance

Cons

Toxic people culture, confusing priorities, lack of progress with corporate goals
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Its okay if you are the secondary earner

Technical Safety BC is okay. You have lot of opportunity to learn something excited, but also need to support legacy systems as well. Good work life balance, managers are good at least when I worked there, good benefits but actual salary is appalling. That is the main reason I left.
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Great Organization

Great salary, benefits and management. If you are a performer, you’ll easily excel. Supportive management, great work culture with fun activities throughout the year and a work life balance that allows you to be connected with your family. I’ve seen great, quality individuals excel at Technical Safety BC. If you are just looking for a job to sit and do nothing and get paid- this isn’t for you. Must be why there are so many bitter reviews
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Client care department failing rapidly

Numerous restructuring changes in the past 2 years - too many to list. Client care department has seen a change of leadership, and the work environment/employee satisfaction has since been going downhill. Many client care employees leaving the company, even after years of loyal service. Regional office client care employees are micromanaged and are required to track every moment of their work day using more than one reporting/tracking platform. Their moment by moment reported tasks, including trips to the washroom, are then displayed on a large screen in head office so that remote management can keep an eye on their work efficiency. In addition, though not thoroughly expressed in the job description, the regional office CSR is now a call centre position.

Pros

Benefits

Cons

Too many changes to keep up
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Not worth it!

The company's quality scores dropped when they let the "good" casuals go. The problem is the union is they keep their "friends" but as they can see you can't train old dogs new tricks! Couple department leads have bad tempers especially when you make mistakes, mistakes due to problems with their software and slow system. Issues they know but won't fix but will put the blame on you! Bad all around. Not worth it for the high stress-level, minimum part-time hours, and loads of ework they send to you daily. Get no benefits as casual so beware! Business leader is new and acts like she knows nothing...
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Previously a Government Authority now privatized and wanting to get everything sorted

Re-modeled the organization for good, They pay very good for the positions they hire, give you excellent benefits. There is lots of miscommunication and lack of commication between departments. The staff and management is the best ive seen so far.

Pros

Less stressful job, cares for its employees

Cons

Less organized but getting better now.
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Overall rating

3.0

Based on 23 reviews
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Ratings by category

3.5Work/Life Balance
3.6Salary/Benefits
2.4Job security/advancement
2.3Management
2.2Culture

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