Their customer service management team was a clique that ran the place to the ground. The director who managed customer service was not a good leader and lots of favoritism was shown to men of the same race and back ground.

Pros

Salary

Cons

Bad management, immature leadership

Was this review helpful?

great projects, great teams and great management

Architecture Contracts (Former Employee) - Vancouver, BC - 30 April 2022

great project, great teams and great management.Good DevOps Ci/CD development environment. Great support from the IT team to make your work possible.

Was this review helpful?

Supportive and inclusive culture that promotes and provides professional development opportunities

Human Resources Coordinator (Former Employee) - Vancouver, BC - 23 March 2022

Nothing but great things to say about this organization. They offer thorough training and provide all the tools you need to succeed. This organization is a great example of how a company should operate.

Was this review helpful?

Disgraceful representation of a public regulator

Technical Leader (Former Employee) - Remote - 13 March 2022

I would have never believed it until I worked at TSBC that the leadership takes pride at collecting fees and finding ways to not inspect anything. The leadership are passionate about woke culture and whatever political agenda is on the mainstream media. There is no passion to help clients and act like a representative for Public Safety. All of the directors and execs have no technical background, the director of technical actually has a teachers diploma if that tells you anything. The rest are lawyers and art's majors. The moment you challenge them, the severance payouts begin. I was the 3 Technical leader hired and fired in 2 years. Same exec, same director. It's a shame as there is lots of great opportunity to improve but not with a top heavy management that actually has no technical knowledge nor leadership skills to empower the Operation minions that do.

Pros

BC Public Pension Plan

Cons

Exec's and Directors have no fundamental idea of what Technical Safety is.

Was this review helpful?

Decent pay, good work life balance, , confusing priorities, toxic work culture

Leadership (Former Employee) - Operations - 24 January 2021

The work life balance and pay is reasonable at this company, so if that is your employment priority they are a good choice. However, the leadership does not have a clear plan on organizational priorities, so trying to understand the practical relevance of what you do will be confusing. This contributes to a general frustration among the employees, which has established a very inwardly focused toxic environment. Sadly, there are many great people but poor leadership.

Pros

Good salary, good work life balance

Cons

Toxic people culture, confusing priorities, lack of progress with corporate goals

Was this review helpful?

Rate your recent company

Share your experience to help others

Very stressful

Payroll Clerk (Former Employee) - New Westminster, BC - 9 August 2020

Too stressful and horrible culture I don’t recommend working here. Everyone is competitive and not helpful . No one likes to work in a team and many people are downright rude. A lot of bullying

Was this review helpful?

Productive and Respectful

Boiler Safety Officer (Former Employee) - Vancouver, BC - 7 August 2020

1. Developed lots of new IT Technologies and software focus on cross technologies management. 2. Experienced seniors and new generation collaboration well. 3. Multi cultures, respectful

Pros

very nice office view especial in spring

Was this review helpful?

Its okay if you are the secondary earner

Software Engineer I (Former Employee) - New Westminster, BC - 4 May 2020

Technical Safety BC is okay. You have lot of opportunity to learn something excited, but also need to support legacy systems as well. Good work life balance, managers are good at least when I worked there, good benefits but actual salary is appalling. That is the main reason I left.

Was this review helpful?

Good

Senior Design Review Engineer (Former Employee) - Vancouver, BC - 30 January 2020

learning and changing work environment good place for young engineers to be exposed to various activities most enjoyable was learning about new technologies from regulatory aspects lots of learning

Was this review helpful?

Great Organization

CSR - Customer Service Representative (Former Employee) - New Westminster, BC - 2 November 2019

Great salary, benefits and management. If you are a performer, you’ll easily excel. Supportive management, great work culture with fun activities throughout the year and a work life balance that allows you to be connected with your family. I’ve seen great, quality individuals excel at Technical Safety BC. If you are just looking for a job to sit and do nothing and get paid- this isn’t for you. Must be why there are so many bitter reviews

Was this review helpful?

Jobs at Technical Safety BC

See more jobs

22-59 Client Care Specialist, Part Time

Vancouver, BC

16 hours ago

22-55 Client Experience Analyst – Service Quality & Voice of Client

22-46 Safety Officer, Gas (Lower Mainland South)

Client care department failing rapidly

Client Care Representative (Former Employee) - British Columbia - 24 September 2019

Numerous restructuring changes in the past 2 years - too many to list. Client care department has seen a change of leadership, and the work environment/employee satisfaction has since been going downhill. Many client care employees leaving the company, even after years of loyal service. Regional office client care employees are micromanaged and are required to track every moment of their work day using more than one reporting/tracking platform. Their moment by moment reported tasks, including trips to the washroom, are then displayed on a large screen in head office so that remote management can keep an eye on their work efficiency. In addition, though not thoroughly expressed in the job description, the regional office CSR is now a call centre position.

Pros

Benefits

Cons

Too many changes to keep up

Was this review helpful?

Nice Workplace enviroment.

Senior Quality Assurance Analyst (Current Employee) - Vancouver, BC - 21 August 2019

Nice environment to learn about Safety in our province, we had a lot of changes in the past few years, new location, a lot of new faces in the office.

Was this review helpful?

Management heavy organization

Electrical Safety Officer (Former Employee) - Langley, BC - 7 July 2019

Management heavy or top heavy. Workers are just numbers and can be replaced at any excuse from management. Years of work can go down the drain on management whim.

Cons

Very bad management

Was this review helpful?

poor work culture and management works and promotes within cliques

fulltime employee (Current Employee) - Vancouver, BC - 8 April 2019

constant changes with good people losing jobs because they are not in the cliques. In 2 years they have had so many re-organizations and let so many people go. The culture is toxic and employees are not happy. A review of management should be done on work practices and fairness.

Was this review helpful?

Not worth it!

Client Care Representative (Former Employee) - Vancouver, BC - 30 March 2019

The company's quality scores dropped when they let the "good" casuals go. The problem is the union is they keep their "friends" but as they can see you can't train old dogs new tricks! Couple department leads have bad tempers especially when you make mistakes, mistakes due to problems with their software and slow system. Issues they know but won't fix but will put the blame on you! Bad all around. Not worth it for the high stress-level, minimum part-time hours, and loads of ework they send to you daily. Get no benefits as casual so beware! Business leader is new and acts like she knows nothing...

Was this review helpful?

Tsbc

Admin (Former Employee) - Vancouver, BC - 4 February 2019

Not a very supportive company, and no protection for contract workers, they don't give you any answers and will block advancement. Only tell you the minimum of information.

Was this review helpful?

Friendly environment

CLIENT CARE REPRESENTATIVE (Former Employee) - Vancouver, BC - 16 January 2019

Unionized friendly environment. But for casuals continuation or future advancement is not there. Also recruitment process for internal or external posting is not fair.

Was this review helpful?

Previously a Government Authority now privatized and wanting to get everything sorted

Client Care Representative (Current Employee) - Vancouver, BC - 22 December 2018

Re-modeled the organization for good, They pay very good for the positions they hire, give you excellent benefits. There is lots of miscommunication and lack of commication between departments. The staff and management is the best ive seen so far.

Pros

Less stressful job, cares for its employees

Cons

Less organized but getting better now.

Was this review helpful?

Good job security but job is unfulfilling.

Boiler safety Officer (Former Employee) - Kelowna, BC - 24 October 2018

Inspection and compliance is being left up to the individual employer. Inspections are risk based but the risk factors are not based on individual plant idiosyncrecies. Too much time is spent on data entry by highly qualified inspectors when someone with better typing skills would be more efficient.

Pros

Allowed to work without direct supervision as long as work meets acceptable standards.

Cons

Company lacks focus and direction.

Was this review helpful?

A Learning Experience

Client Service Representative (CSR) (Former Employee) - Nanaimo, BC - 23 June 2018

I worked with great people in this company, knowledgeable, helpful, funny, A variety of clients; I learned something new every day. There was a variety of work to be done and always something to learn.

Pros

Independent work environment

Cons

Sometimes not enough hands on support from upper management as they were in a different office.

Was this review helpful?

Good company.

Senior Administrative Support (Former Employee) - New Westminster, BC - 21 February 2018

Management style is strong and geared to work/life balance. I enjoyed my contract term immensely and felt gratified every day by the type of Project Management I was immersed in.

Was this review helpful?