Administrator – Customer Service (Former Employee) – Etobicoke, ON – 8 January 2014
A Typical day at work: Just before my shift began, I checked incoming e-mails to be aware of any changes in exiting company policies, procedures as well as of any updates and events. As a first point of contact, it was very important to be ready to take the first call, be enthusiastic and prepared to help customers with their needs. Everyday I had to deal with different client situations that allowed me to use my expertise and professionalism in order to provide a positive solution to their problems.
What I learned: I learned to always remain calm, professional and be able to diffuse any client's difficult situations.
Management: My management was always encouraging my self-motivation and goal orientation.My supervisor treated me with respect and was very knowledgeable and willing to help.
My co-workers: I always had fun at work no matter what. As a part of a team I always encouraged my co-workers to be part of different charitable initiatives (i.e. JDRF Ride for a Cure, support of United Way, Food Bank Programs, Toy Drive).
The hardest part of the job: I always embraced challenges and enjoy trying new things. My job at the times was too repetitive and in order to gain new skills I usually volunteered to be a part of different projects.
The most enjoyable part of the job: I really liked having a structure to my day. I new exactly what was expected of me, so I could shoot for a day goal and hit it.
I liked respect, integrity and enjoyable environment
Sometimes lack of communication between management and employees
Legal Assistant (Current Employee) – Calgary, AB – 4 April 2018
I have found this place to be a great place to work. The balance between life and work is great. The people I have worked with over the past couple of years have become my "work family". Management is very understanding, comprehensive and well maintained. Benefits are outstanding.
Vacation Days, Personal Days, Benefits, Christmas Holidays