TD Insurance Employee Reviews

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Only contract work for new hires
Service Officer (Contract) - Shared Services (Former Employee) –  Burlington, ON16 May 2018
People at work place were good. But new hires are only on short term contract. So every 3 months the person has to look for new employment. Difficult to get transferable work experience in 3 months
Pros
Good people to work with
Cons
Short term contracts
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Great Place to Work, Fun People, Great Atmosphere
Legal Assistant (Current Employee) –  Calgary, AB4 April 2018
I have found this place to be a great place to work. The balance between life and work is great. The people I have worked with over the past couple of years have become my "work family". Management is very understanding, comprehensive and well maintained. Benefits are outstanding.
Pros
Vacation Days, Personal Days, Benefits, Christmas Holidays
Cons
Big Over Turn of Legal Assistants and Lawyers
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good
Analyst Insurance Advisor (Former Employee) –  Calgary, AB31 March 2018
as in direct writer and for training they were awesome. I am so grateful to have trained at TD. They can micro manage quite a bit and have lots of "weekly awards" of different kinds that can get tiring. But the staff on a whole was amazing was a fun, nice atmosphere.
Pros
training
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Outlook in a day at TD
Residential Insurance Adjuster (Current Employee) –  Calgary, AB23 March 2018
Typical day at work is extremely fast paced, ongoing learning, and constant communication with clients and vendors. Hardest part of the job is to deny a claim when you know the client desperately needs the help. Most enjoyable is when I can assist clients efficiently, empathizing, making the client experience as simple and pain free as possible.
The versatility in work culture is wonderful and is maintained with a happy balance to all.
I have acquired an understanding of the claims process, when to move forward and how to appease the clients where needed the most. Understanding the clients needs is key, and offering solutions to issues that arise. Growing with a team of professionals, adapting to learning curves with success.
I have learned processes from start to finish, the programs are our tools to be successful in assisting with the workloads. I have built close relationships with ongoing enthusiasm and gratitude within the team and with customers.
Management works closely to find solution, and alternative ways to address up coming issues within the work process. Working diligently offering solutions, using rewards, with an effort to make the work place a fun environment to be in.
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workplace cutlure
National Insurance Claims Adjuster (Current Employee) –  Markham, ON16 March 2018
very good work/life balance
very supportive
great place to grow
customer service is difficult but at TD Insurance it is always easy to keep our promises and provide legendary service
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Career development encouraged
Auto Claims Adjuster (Former Employee) –  North York, ON13 February 2018
Career development encouraged
Strong customer focus
Friendly staff
Hard work rewarded by Management. Chance to advance within the company.
Open office policy
Pros
Easy access to Management
Cons
I can not think of any
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TD Insurance
Insurance Advisor (Current Employee) –  Markham, ON12 February 2018
A company that focuses on customer first and places alot of training on satisfying customers. Management seem to be disinterested at times, which leads to lack of motivation towards their team members. Theres plenty of room to grow and move around, however they do have a strict timeframe with regards to staying in your role despite excelling. The onboard training was probably the best part and talking to customers is quite enjoyable aswell. If the culture could be revamped, then it would definitely improve its overall rating.
Pros
Plenty of benefits, flexible hours
Cons
Lack of leadership, poor environment
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Good place
Claims Adjuster (Current Employee) –  Toronto, ON9 February 2018
Good place build connections to move up!
Have good communication skills
Great rewards for employees who hit targets
Managers are wonderful they really try to help you!
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Great training
General Insurance Agent - Personal Lines (Former Employee) –  Canada8 February 2018
Great training environment. Other insurance companies look to TD for new hires due to the extensive training employees receive at TD Insurance. I found it difficult to work in a call centre environment.
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Good
Insurance Advisor (Former Employee) –  Edmonton, AB10 January 2018
Co-workers are great to work with.
Very micro-managed by management.
New system implemented without sufficient training for all employees making it difficult to meet metrics
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Fun workplace environment
FRC (Former Employee) –  Saint John, NB13 November 2017
TD is great for working with their employees and also promotes advancement. Changes in the industry are common but the tools required to smoothly get through any changes are always provided.
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Great Workplace.
Claims Analyst (Current Employee) –  New Brunswick13 November 2017
Amazing place to work, everyone is very friendly very good work environment. Amazing managers and coaches to help you with training, highly recommend.
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High pressure environment to make sales but altogether an exellent company
Insurance Advisor (Former Employee) –  Saint John, NB4 November 2017
Great workplace loved working there. Take staff satisfaction seriously and lots of perks like discounts for travel tickets, insurance, banking discounts and mortgage discounts.
Pros
Managers think alot about how to make staff happy
Cons
Too many long meetings
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Great and fun place to work with.
Claims Analyst (Current Employee) –  Toronto, ON17 October 2017
Very well balanced work environment. Employee welfare is important for TD as much as client satisfaction. Very supportive of employee career development.
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Considered employees happiness and work life balance
Client Account Level II Analyst (Former Employee) –  Peterborough, ON16 October 2017
Policy holder accounting. Used excel, word. Assisted with training manuals and training.
Most enjoyable part of the job were the people we worked with.
Hardest part of the job was being watched/rated on everything you did.
Pros
Employee incentives
Cons
yearly reviews
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Fun place to work
Insurance Agent / Advisor (Former Employee) –  Saint John, NB2 October 2017
Fun place to work but expect too much for what they pay. As well as too much favoritism so unable to move ahead unless know the right people. Stayed for the time due to the amazing coworkers I had.
Pros
employee week
Cons
favortism
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Great place, but ...
Courtier en assurance - Particuliers (Current Employee) –  Montréal, QC27 September 2017
Great place. Gym, lunch room.
Brokers have little schedule flexibility.
Not enough staff for incoming work load.
Big company, seniority first, and newcomers get tge short end of stick.

Possibilities for advancement after 3 years.
Pros
Great benefit
Cons
Unflexible schedules
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Room for advancement, competitive salary.
Insurance Representative (Former Employee) –  Halifax, NS19 September 2017
I was employed with TD for 16 years, the company has great benefits and is a great company to work for giving the employees the opportunity for advancement as well as to take part in special projects, they have a great training program as well as ongoing education in the Insurance Industry.
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Work life balance and job choices
Risk & Regulatory Manager (Current Employee) –  Toronro18 September 2017
Overall TD is an excellent place to work and grow! Management is very supportive and there are many programs that ensure employee experience is first and foremost!
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great culture
Claims Analyst (Current Employee) –  Calgary, AB16 September 2017
I have been working at TD for several years and the business is always changing, which is great because our clients needs and wants are always changing. This keeps us on our toes and its good to have the support of the team and managers when working through these things with us.
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